the room had a weird smell i believe it was from the carpet it was too old and smelly, the man who works at the bar was rude to us we ordered a latte and just wanted to sit and relax on the other side of the restaurant he came to us in a bad manner and told us to not sit here! and leave, that was very rude. he could explained it in a polite way.

it was fair, for a quick 1 day stay

Stayed in June 2024

Rooms have no air conditioning and Vienna csn be very hot in the summer. Ss was the case during my stay

Stayed in June 2024

Its location

Its value

Stayed in June 2024

Everything was good except the small pillow, but the staff was so kind to provide us extra pieces.

Hotel staffs were very friendly and helpful, the location is very near to the Vienna Main Station, convenient and easier to move around.

Stayed in June 2024

Nice and clean hotel. Location could be more central .

Stayed in June 2024

The staff could be a little bit more friendly. Especially in giving help to order a taxi.

Very close to the station

Stayed in June 2024

A little dated accomodation.

The location, staff....

Stayed in June 2024

Location near station

Stayed in May 2024

Rooms are hit or miss. I have stayed here before and the room were mostly fine. This time, I got one of the bad rooms that have not been renewed and is full of minor iissues, such as: broken tiles on the bathroom floor that were not replaced but taped over, shower with heating issues, broken curtains at the windows that need fixing and not properly block.the sun from fully lighting up the room from 5am to 8pm (and it will get worse as summer progresses)..

It is a good option due to the good location (proximity to city center) and the comparatively affordable prices (Vienna is very expensive). Staff was polite and professional.

Stayed in May 2024

Too open space room, charging ports far from bed. No discretely light above the bed. So basically it would be great if you have some curtains between beds just for a tiny privacy. Usually hostels have 2 story beds, with curtains. It would be great if every bed has its own small night stand. The shower room needs some kind of lock.

The personnel were great, kind and friendly. The location is great. Big green garden with a fountain. Fair price per value ratio.

Stayed in April 2024

Size of the room

Location

Stayed in April 2024

Nice rooms, clean and comfortable

Stayed in March 2024

The shower gel had run out and even though our room was cleaned three times, the gel was not replenished.

The room was clean and comfortable. The hotel has a 90s feeling, but for the price, it can't be beat. Overall very good.

Stayed in March 2024

The door of the room was not closing properly

Convenient

Stayed in March 2024

The orientation of the room, on the small rooftop, with window that opened on the evacuation ventilation of the kitchen with constant smells in the evening.

The location was extremly useful taking in consideration that the Ubahn statio was very close.

Stayed in March 2024

No complaints for such a short stay.

I only stayed one night and no need for breakfast. Room was basic, but furnished appropriately and comfortably.

Stayed in February 2024

still need a fan ventilation not good at all the room has a toilet smell

quiet but convenient

Stayed in February 2024

The food is good but the bread is way too strong I could not eat them Even my kid sister could not eat them I subject you do better in the kitchen Thank you 😊 The guy in receptionist should do better by communicating to guest and be welcoming He was really not helpful to me And also shout out to the beautiful lady who check me out 🌹

Waitress staff They where so good and friendly.

Stayed in February 2024

Television, they should have added English channel at least.

Room nice and warm

Stayed in February 2024

On their info page available information about fixed price for taxi from hotel to airport, but hotel receptionist said that price is already higher and they just didn’t renew information about it.

Nice and quiet place, not that far from city centre.

Stayed in December 2023

The hotel is in need of some refurbishment. My mattress should have been replaced years ago.

The hotel is right across the train station which makes it perfect location for a short trip into the city.

Stayed in December 2023

The Room was dirty and there were bloodstains on my Pillow. I would assume staff would have helped - but it was half past 11 at night and I just wanted to sleep. After raising the issue the next day at front desk I only got a sheepish sorry and I should have said something in the night. Even for that money - thats a level of cleanliness that is...questionable.

Adequate Price, right at the Westbahnhof + only 5 mins Walk away from the Mariahilferstrasse one of the biggest shopping streets in Vienna. Together with the also close by U3 and U6 Subway stations you can get basically anywhere in Vienna easily.

Stayed in January 2024

Overall room was pretty comfortable. There are some restaurants, bars and grocery stores. So you won’t be hungry. Location is great. Just 40min to the airport by bus which you can pay through driver. Additionally, underground station allows to quickly get to the center.

Stayed in January 2024

Television was not working after being promised that a technician will come and arrange it, no one came. Not enough towels were being provided for 2 adults. When going to the reception to ask for more towels, face towels were provided which I don't think it is enough for an adult..

Comfortable beds :)) The location is excellent since bus stations and train stations are close, many supermarkets are close too! On the whole the service was quite good, however, it would be appreciated to have more English speaking staff to explain important things to tourists such as buses, train stations etc. If you don't ask no one will tell you that there is a shuttle bus from near the hotel which takes you to the airport.

Stayed in December 2023