Giselakai 3-5, Altstadt, 5020 Salzburg, Austria
#33 of 123 hotels in Salzburg
Guests' ChoiceBased on 872 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.7
Facilities
8.9
Staff
9.1
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 12 November 2024
Ekaterina
AustriaThe only thing that was missing for me is a pillow from down (not synthetic pillow)
Great location, attentive staff, best city view
Stayed in November 2024
Reviewed: 10 November 2024
Zain
United Arab EmiratesNone
Location was Perfect. The room i got, had the best view. It had everything that we needed. It was 20 mins walk from train station. We had one of the best stay in Salzburg.
Stayed in November 2024
Reviewed: 7 November 2024
Jamie
United KingdomLovely staff and lovely rooms, in a great location to explore Salzburg
Stayed in November 2024
Reviewed: 5 November 2024
Shelley
United KingdomCould be a bar downstairs
Lovely place with a great roof terrace and room had best view of the river
Stayed in November 2024
Reviewed: 5 November 2024
Nebojsa
AustriaBest Hotel in town. Modern, new, clean, and the view is unique. It is really worth its price. Highly recommended
Stayed in November 2024
Reviewed: 3 November 2024
Carlotta
GermanyReally great location to visit Salzburg. Staff was really kind.
Stayed in November 2024
Reviewed: 1 November 2024
Sharon
United StatesThe roof top was amazing with an incredible view of the city. The staff was very dedicated and fluent in English, always a plus.
Stayed in November 2024
Reviewed: 1 November 2024
Katherine
United KingdomExcellent location - easy to get to everything
Stayed in October 2024
Reviewed: 29 October 2024
Mavourneen
CanadaNo coffee machine in room and charged us 12 euros when I went to restaurant to get 2 coffees! Only hotel in all our travels coffee was not free! The roof bar was reason we picked this hotel and it was closed for a private party. When we asked for 2 wine glasses to instead have wine in our room, the front desk gave us one champagne and one wine glass. Curt and indifferent staff.
Location and roof top restaurant
Stayed in October 2024
Reviewed: 29 October 2024
Sergiu
RomaniaAmazing location in the middle of Salzburg. Everything is close and easy to reach. Rooms are big and you can have nice views of the old town.
Stayed in October 2024
Reviewed: 28 October 2024
Julia
United KingdomSecond time we stayed there - unfortunately only one night each - but Hotel Stein is a really great hotel in perfect location. We will keep coming back as the rooms are a great size and well appointed, super clean, and the staff have been amazing on both occasions. We can highly recommend this hotel for anyone wanting easy access to the old town - it's literally across the bridge.
Stayed in October 2024
Reviewed: 26 October 2024
John
United StatesBathroom lights too dim. Other lights hard to get right.
Very welcoming staff. Great room facilities. Perfect city location. A bit pricy but still a value. Wonderful breakfast and bar. Best shower and towels.
Stayed in October 2024
Reviewed: 23 October 2024
Steven
AustraliaLots of noise on the Saturday night until 4 am, not the hotels fault but could annoy some if they have a room at front of hotel, we expect it in cities, they do supply ear plugs if you need them.
Made very welcome, took our bags until check in time of 2 pm, which was appreciated so we could begin exploring the beautiful city of Salzburg. Staff friendly and efficient, roof top bar gives a fantastic view, had a cheese platter with our drinks and it was delicious.
Stayed in October 2024
Reviewed: 23 October 2024
Nadav
IsraelThe hotel is excellent and the hospitality was great! We arrived to check in and were greeted by the staff with warm towels and a glass of wine, and we were informed that we were getting an upgrade compared to the room we booked, it's always fun to receive such news! The hotel is in a winning location, close to everything important in the city. The staff was very nice throughout the stay.
Stayed in October 2024
Reviewed: 23 October 2024
Robertus
SpainBreakfast for €36,- is overrated
Great Location for Salzburg with beautiful terrace
Stayed in October 2024
Reviewed: 19 October 2024
Anne
AustraliaNothing. All good.
Central location. Easy walk to everywhere. Spacious, clean room with beautiful views overlooking the river and castles. Soft comfortable bed and lovely hot water. Friendly staff.
Stayed in October 2024
Reviewed: 18 October 2024
Sandy
United StatesThe receptionist booked me into a room administratively but gave me cards for a different room. I only found out when I asked about breakfast. At that time, a gentlemen receptionist figured out what happened, apologized profusely and even walked with me to my room to make sure all was well. He was fabulous! She was not.
Breakfast and the views were incredible.
Stayed in September 2024
Reviewed: 16 October 2024
Leah
United StatesThe street was a bit noisy.
The room was spacious, comfortable and clean. The staff was helpful.
Stayed in October 2024
Reviewed: 16 October 2024
Karl
United KingdomLovely clean hotel. Situated centrally between old and new town so many places of interest are well within walking distance. Staff are all very friendly and helpful. We were given a room upgrade for a birthday which made our very enjoyable holiday even better. We would definately use this hotel again.
Stayed in October 2024
Reviewed: 14 October 2024
Roslyn
AustraliaRoom size was a surprise…in a negative way
Staff upstairs in restaurant were lovely & thoughtful.
Stayed in September 2024
Reviewed: 13 October 2024
Ursula
United KingdomThe restaurant ambience was poor. It is a modern, noisy and relatively expensive place which doesn’t encourage you to spend time there. If you want to experience more of a local atmosphere, there are numerous options in the area.
Great location. Comfortable room. Availability for parking nearby.
Stayed in October 2024
Reviewed: 12 October 2024
Andy
United KingdomRoom looked out onto an internal wall.....would have been nice to have had a view of the river.
Excellent location.. Really friendly staff. Everything very clean.
Stayed in October 2024
Reviewed: 9 October 2024
Cheryl
United KingdomRoom faced the rear of hotel towards an alleyway which backed on to a few shoos and bar. The noise from the bar was noticeable on the Saturday night, but not on the other nights. Location of hotel made up for this though and to be expected in City centre
Excellent location, right in between the old and new town. Very clean,modern rooms. Good spa area. Great views from Rooftop bar terrace. Very helpful reception staff
Stayed in October 2024
Reviewed: 8 October 2024
Nicole
AustraliaNothing
The bed was comfy, the room perfect. Location so central for sightseeing and breakfast lovely. The real stars are the staff - they were so kind and helpful, going above and beyond to make the stay special. Thank you Emily, all the reception, concierge and restaurant teams for a wonderful stay.
Stayed in October 2024
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