Rainerstraße 6, 5020 Salzburg, Austria
#26 of 128 hotels in Salzburg
Guests' ChoiceBased on 1260 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.2
Facilities
8.8
Staff
9.3
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 18 June 2024
Diana
RomaniaPillow uncomfy
Quiet, good space, big closet, comfy matress, very clean, good bkfst
Stayed in June 2024
Reviewed: 17 June 2024
Jill
United Statesnothing
Room service was fast, and the food was delicious. We also had dinner in the rooftop restaurant, and it also was delicious and staff was excellent.
Stayed in June 2024
Reviewed: 14 June 2024
Ross
AustraliaThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 13 June 2024
Lynette
United KingdomThe only criticism would be, maybe a better shower head !!
Great location close to train station and attractions. All staff from reception to dining, very friendly and helpful. Would definitely recommend.
Stayed in June 2024
Reviewed: 10 June 2024
Matthew
United KingdomGreat roof top bar and very clean
Stayed in May 2024
Reviewed: 8 June 2024
Dan
IsraelThe hotel facilities could use a slight refresh. Skybar was not that impressive. Electricity in the room was down for an hour at the middle of the day. Too expensive.
Good location, The staff is pretty nice and friendly although they were usually very busy and it took a lot of time to get a response although there where many staff members. Large room.
Stayed in June 2024
Reviewed: 8 June 2024
Sam
AustraliaReally nothing not to like about the hotel. It's worth noting that there few restaurants in the area. The Hotel has a restaurant although it is quite expensive.
The Hote's location is very good and only a small walk to the main town area. Staff were helpful in arranging a tour.
Stayed in May 2024
Reviewed: 7 June 2024
Abbe
United StatesNothing
Clean, wonderful staff, beautiful hotel.
Stayed in June 2024
Reviewed: 6 June 2024
Lynn
AustraliaNothing
Hotel location was excellent, short walk from the station and close to all sights. Staff were extremely friendly and helpful. Wouldn’t hesitate to recommend.
Stayed in June 2024
Reviewed: 5 June 2024
Aston
United KingdomWe ordered room service one night and the cleaners didn't take the plate the next day even after cleaning our room. This was the only minor thing but the rest of the stay was faultless.
The hotel was very well decorated with a great range of facilities and restaurants. The location was great with just a short 10/15min walk into the old town
Stayed in June 2024
Reviewed: 2 June 2024
Heather
AustraliaNothing!
We absolutely loved our stay here. The family room was massive, super clean and nice friendly staff. Breakfast was delicious although an additional cost for our booking (not cheap but nice!). Great location - you can get walk to attractions, shops, restaurants and train station.
Stayed in June 2024
Reviewed: 1 June 2024
Hakol
IsraelEverything was amazing
Stayed in May 2024
Reviewed: 31 May 2024
Mia
United KingdomThere's no tea/coffee facility on the table There's a tray high up above the fridge So we weren't sure .... :-)
We did not have meals in the Hotel Location was perfect Thank you for the bottles of water left in the room And those we can pick up from reception :-)
Stayed in May 2024
Reviewed: 30 May 2024
Marlène
CanadaWe had a room with a view on the gardens, but in fact we really didn't see the gardens as we could see other customers in their rooms right in front of us and all around us - So we kept the curtains closed for privacy.
We had a nice room. The bed were comfortable. It was pretty clean and big enough. We LOVED the restaurant on the roof with the terrace and the view on the fortress and the city. Nice sunset and staff very nice too.
Stayed in May 2024
Reviewed: 27 May 2024
Rajnish
IndiaNone
The hotel is centrally located just 10 mins walk from the station and barely 5 mins walk from Mirabell palace and Salzburg river.....We had booked a suite which had 2 double beds which was very comfortable for the whole family. Bathroom was splendid and nice. Breakfast place is on the top of the roof and gives a very scenic view of the adjoining areas overall a very nice experience
Stayed in May 2024
Reviewed: 27 May 2024
Khan
PakistanAll good
Lovely room and in the heart of the centre
Stayed in May 2024
Reviewed: 25 May 2024
Max
NetherlandsHotel was amazing parking was very expensive for just one night.
Stayed in May 2024
Reviewed: 22 May 2024
Maurice
United KingdomGreat location, clean, Sky Bar is fantastic
Stayed in May 2024
Reviewed: 18 May 2024
Se
United KingdomNothing
Beautiful and well equipped room, fabulous restaurant food and amazing breakfast. Staff were so kind and accommodating
Stayed in April 2024
Reviewed: 17 May 2024
Shijun
AustraliaHad no early check in option for me, and there's no conditioner provided.
The service was excellent. Provided additional water on request.
Stayed in May 2024
Reviewed: 17 May 2024
Navin
SpainLocation - it is walking distance from railway station as well as the important sights. Staff - very courteous, attentive and provided all information with a smile. Room - spacious with comfortable bed and bathtub; Minibar. Restaurant - on top floor of hotel with fabulous view. Even free water was made available for guests.
Stayed in May 2024
Reviewed: 17 May 2024
Nan
United Statesfrom Salzburg to Munich. We would stay in your hotel when we come back again and would recommend your hotel to our friends in the USA without any hesitation.
The staff was very well trained, friendly, professional, and very helpful. We were greeted by Clair(e) and her colleague, they share the information about the services that the hotel offers and sightseeing sites in Salzburg. They helped us arranged transportations
Stayed in May 2024
Reviewed: 14 May 2024
John
VietnamBreakfast is good but can be better by adding more variety.
Excellent service and the amenities were fantastic. The location is perfect.
Stayed in May 2024
Reviewed: 12 May 2024
David
United StatesMinor beef, I hate parking surcharges and the hotel does charge $25 a day.
Great central location. Exceptional staff and a perfect room. We found the location easy to find and could easily walk to the main Salzburg locations.
Stayed in May 2024
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