Harmoniegasse 5-7, 09. Alsergrund, 1090 Vienna, Austria
#17 of 387 hotels in Vienna
Guests' ChoiceBased on 579 hotel reviews
9.2Cleanliness
9.6
Comfort
9.5
Location
9.0
Facilities
9.3
Staff
9.6
Value for money
8.9
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 August 2023
Sheraz
Saudi ArabiaThe hotel does not have its own parking but you get a parking card for nearby underground parking for which you have to pay extra.
Great location, close to city attractions. Breakfast was amazing with lots of options. Complementary tea every afternoon with cake was a very pleasant experience that not many hotels offer.
Stayed in July 2023
Reviewed: 15 August 2023
Chalit
Saudi ArabiaThe staff were so much kind and they trying their best to see you in pleasures.. The property is cool and quite I want to thank the receptionist his name is Stephen I believe
Stayed in August 2023
Reviewed: 7 August 2023
David
GermanyGood breakfast selection. Afternoon tea and cake also provided. Excellent location to reach the nearby Servitenviertel cafes and restaurants. Good public transport services to reach the city centre easily and quickly.
Stayed in August 2023
Reviewed: 3 August 2023
Paolo
ChinaNothing in particular
Cleanliness
Stayed in August 2023
Reviewed: 28 July 2023
Anais
United StatesEverything. It is very elegant . The room in beautiful. Breakfast was
Stayed in July 2023
Reviewed: 24 July 2023
Halim
PolandRoom a bit small
Location, quietness, very good breakfast , very comfortable bed, clean
Stayed in July 2023
Reviewed: 20 July 2023
Henri
FranceNothing
Pretty much everything, especially the interior design!
Stayed in July 2023
Reviewed: 19 July 2023
Thomas
United StatesEverything went well, from the size and comfort of our room to lovely breakfasts to remarkably helpful staff.
Stayed in July 2023
Reviewed: 9 July 2023
Rafaelbguerra
RomaniaBreakfast was OK but often crowded. Food not replaced at required pace given the number of hosts. Coffee was free but not self-service.
Location, cleanliness and helpful staff.
Stayed in June 2023
Reviewed: 7 July 2023
Sibyl
United StatesHad been traveling for almost 3 weeks. I was tired. My mood was immediately lighter upon entering this lovely, elegant, stylish hotel. My room was beautiful, well appointed and comforting. It was a moderate space with small bathroom but with thoughtful design and planning, smart choice of finishes and lighting, the room seemed large and stunning. I always try to stay where breakfast is included. This one’s blew all others off the map. Fine, fresh, large selection, dietary accommodations, all boxes checked. I wish that I could have stayed much longer. Next time!
Stayed in July 2023
Reviewed: 5 July 2023
Ineifie
United StatesNothing
Stefan was the best guide and received us very warmly at the hotel. Told how to go around, where to go and what to see. Very explicit explanations that made our visit seamless. Bernl was a close second! Everyone was exceptional. Breakfast was really good too, great variety….
Stayed in July 2023
Reviewed: 4 July 2023
Phil
United KingdomBath was very small and really difficult to use, bath area too cramped
Most things went well, very helpful staff
Stayed in July 2023
Reviewed: 3 July 2023
Faisal
Saudi ArabiaThere is nothing I can think about
Everything was amazing
Stayed in July 2023
Reviewed: 3 July 2023
Olga
SerbiaI do not have any remark, all was ok. The staff was very kind, accommodating and helpful.
All was Ok, but I expected there will be also smoked salmon.
Stayed in June 2023
Reviewed: 2 July 2023
Shabana
United Arab EmiratesI would highly recommend this stunning hotel. The staff were next level helpful. They explained everything so clearly, told us about all the routes attractions and always went that extra mile to please. The hotel was super comfy, clean and in the best location to all sites.
Stayed in June 2023
Reviewed: 30 June 2023
Olga
NetherlandsBreakfast was very extensive, our room very clean, airco great and happy to have tea facility and bath. Location central for tramway and metro.
Stayed in June 2023
Reviewed: 28 June 2023
Melanija
SerbiaThere is a sofa in a room which is totally unnecessary and occupies a lot of space.
Staff is very kind and helpful. Breakfast is excellent. The bed is comfortable. We enjoyed our stay as a family.
Stayed in June 2023
Reviewed: 28 June 2023
Stephen
United KingdomNothing. All good
We liked everything about this hotel. It was an extremely nice place. The staff were attentive and helpful. The breakfast was terrific. The room was very nice with a shutter to cut out light and noise. Air conditioning was effective. We had to check out at 5am so we were provided with nice breakfast boxes to take away with us. The hotel is just around the corner from a stop for teams into the city centre so it was very convenient. Everything was excellent
Stayed in June 2023
Reviewed: 26 June 2023
Anna-claudine
New ZealandN/a
Stefan was excellent! Welcoming, attentive, extremely helpful before we arrived and throughout our stay. Breakfast 10/10 international outstanding. Loved the Prosecco
Stayed in June 2023
Reviewed: 23 June 2023
Ajay
United KingdomHotel is in excellent location. On a quiet side street. About 20 minutes walking distance to the main attractions and shopping. Friendly staff and a variety of choice for breakfast. Nothing was too much trouble. Room was nicely decorated and modern. Would definitely recommend staying here.
Stayed in June 2023
Reviewed: 22 June 2023
Erin
United StatesThe room was perfect for a solo traveler, but may be a tight small for couples or more.
Harmonie Vienna was a perfect stay. The staff were all professional and exceedingly helpful. The room was clean, the shower was incredible! I can’t speak highly enough of the window blinds, especially after adjusting to the time after coming from the USA, and the breakfast spread had everything and it was all amazing. Not in the center of town, but a pleasant walk or east flat bike ride. Plenty of food/drink/sights near the hotel as well.
Stayed in June 2023
Reviewed: 19 June 2023
David
Israelno place for nothing at the fridge.
amazing reception staff, very good and tasty breakfast, comfortable bed.
Stayed in June 2023
Reviewed: 15 June 2023
Wayne
United KingdomThey don't do evening meals but it wasn't a big deal really.
The hotel issued a list of restaurants in the area that they classed as good. This was helpful as there were a lot of places to you could go. Those on the list (we went to three, one twice) were excellent. Breakfast was a good choice. The staff would also book events if you wanted them to. The room was cleaned daily.
Stayed in June 2023
Reviewed: 11 June 2023
Israel
United StatesBreakfast was just fine! The service was very good.
Stayed in June 2023
Reviewed: 11 June 2023
Bojan
CroatiaBreakfast was excellent but even better was a kitchen lady – supervisor who helped my daughter -teenager to find something for her! Place where Hotel is quiet near center of town and close to tram and underground stations.
Stayed in June 2023
The Mumbles, UK
Espluga de Francolí, Spain
Escaló, Spain
Bad Schandau, Germany
Umm Al Quwain, UAE
Gili Trawangan, Indonesia
Fulpmes, Austria
Hoi An, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content