We have stayed for 1 night just a stopover, with a baby. And needed a kettle for boiling water to make a bottle. The kitchen was locked in our apartment, and there was no extra kettle given at reception. The only drawback.

Very comfortable bedding, clean and large rooms. Nice breakfast!

Stayed in August 2024

wouldn’t consider a refund even tho we had to leave day early still got charged extra for unused beds for the second night seemed unfair

Lovely hotel Lovely location

Stayed in July 2024

Only complaint was lumpy pillow.

Breakfast was very varied. Nothing was missing. Staff was very helpful. Room in the back was very quiete.

Stayed in May 2024

Everything is good, small but cosy room

Stayed in March 2024

Sauna would have been nice

Well situated, clean rooms and good breakfast

Stayed in January 2024

No 24/7 reception. I would expect more from a 4 star hotel. The extra bed in a room for 3 adults was small.

Great location. Spacious rooms. Delicious breakfast.

Stayed in February 2024

None

The staff is extremely friendly and helpful. The hotel is at a great location for both business trips and pleasure (mountain sports).

Stayed in February 2024

Room was a bit hot and noisy

Location.

Stayed in September 2023

Everything good.

Wonderful traditional hotel in Kufstein. The family room was very nice and big (to fit 6 persons). View in castle. Close to center. Great breakfast.

Stayed in July 2023

Attention, the hotel is 4* but has no air conditioning or fan. If you get a room under the roof in the hot summer, you are in for a hot night !! If it's because of the ecology or because it's in the Alps, I don't understand. Just Austria. It was an unpleasant surprise. Otherwise an old city hotel with history, but otherwise nothing. Well we lasted one night and escaped to Italy where the service and facilities are more adapted to the times and geared to the guests. No reason to return next time.

Good dinner and service in the restaurant. Good breakfast. Good Parking. ( not included in the price )

Stayed in June 2023

Check-in process is a little slow

Nice and clean, big rooms, super great breakfast. Really a happy stay

Stayed in July 2023

Nice and clean room. Super Silent and perfectly central

Stayed in May 2023

The room was a bit small.

Great breakfast. Silent room. Friendly staff.

Stayed in April 2023

elevator is during renovation, so we have to carry our big luggages to the 3rd floor. we stays in deluxe family suite for 7 persons but there is only 1 bathroom. parking nearby the hotel with 10€. others are excellent

love the excellent breakfast with plenty of choices, service staff is also excellent with good explanation and service mind. we got the card for free excess to the castle and free cable car to reach there. location is also good, close to the castle and the city with plenty of restaurants nearby , room is good and comfortable bed.

Stayed in March 2023

Although the bed was comfortable, the pillows and duvet were very small. The electronic safe always gave an error message when closing. That's why we didn't dare to put anything in it.

The breakfast was very good (good selection of real fresh bread and fruits). The shower was big enough to use it together :-).

Stayed in February 2023

sauna and hot tub etc missing !

the hotel was great , walking distance from hbf and near to market places . it was clean as well . friendly and accomodative staff . bus stop for pick up and drop for skiing ( soll) is just behind the hotel and the hotel will arrange free passes for the bus .

Stayed in January 2023

no temperature control unit, my room was a bit to cold at nigh.

Central Location , very good breakfast

Stayed in January 2023

The beds are not comfortable. Shampoo and shower gel was empty. I think this should be checked by the staff which obviously was not.

Great location, super friendly staff. Excellent restaurant

Stayed in October 2022

Room appeared to be over a busy road which was very noisy throughout the night.

Lovely hotel in excellent location. Superb breakfast. The bonus of the Kufstein Card giving free access to attractions is brilliant.

Stayed in August 2022

There was no air con or ceiling fan and it was super hot. Was very hard to sleep at night. The pilows were terrible. The big suite for 5 persons had only one toilet.

We had a family suite which was really specious, had a kitchen and had a lot of room. The staff was very very nice. Breakfast was great

Stayed in August 2022

Just one night's stay but we felt very comfortable at the hotel. Very good service and excellent location with parking. Dinner in the open air yard was great and breakfast excellent with omelets made to order and otherwise a good selection in attractive restaurant area. All in all very recommendable.

Stayed in August 2022

Nothing

The delicious breakfast with a huge variety of goods an fresh smoothy an pancakes, infrared cabin in the room, close to the city center, free room for bicycles, modern room with kitchen

Stayed in June 2022

Unfortunately my room was close to a very busy road

Stayed in June 2022

Perfect location next to the old town. Staff very friendly and helpful. Bar next door open late. Villach brewery opposite side of the street. Very good quality/cost ratio. Highly recommended.

Stayed in May 2022