Cerro Alarken 1, 9410 Ushuaia, Argentina
#2 of 56 hotels in Ushuaia
Guests' ChoiceBased on 142 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.0
Facilities
9.5
Staff
9.1
Value for money
8.6
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 May 2024
Patricia
ArgentinaExcelente servicio. Impecable el hotel
Stayed in May 2024
Reviewed: 19 April 2024
Alissa
United Stateslittle things like the price of coffee, tea, and wine at the spa are disproportionately high.
The views from the pool were unbelievable, the pictures really don’t do it justice! The food and staff were also amazing.
Stayed in April 2024
Reviewed: 15 April 2024
Clara
GermanyI thought the restaurant could have been more cozy and original. The design felt a little average.
The location, the views, the bar, the spa. The Staff were amazing!!!
Stayed in April 2024
Reviewed: 30 March 2024
Lucy
United KingdomThe spa amenities and the room were beautiful
Stayed in March 2024
Reviewed: 26 March 2024
Liz
United StatesCheck-in seems to be strictly at 3pm. My sister tried to use the spa but she didnt have slides with her. Wish that they had some slippers so guests could use spa before check-in.
Beautiful hotel looking over Ushuaia. We wanted a spacious and nice place to stay once we got off our Antartica cruise and Arakur delivered. Breakfast was amazing, and the spa was the best place to relax and unwind. Room was spacious and clean. It is great that they allow access to the spa and showers after you check out. We had an afternoon flight so we took advantage.
Stayed in March 2024
Reviewed: 21 March 2024
Nicole
HondurasNothing
Best Hotel ever! Loved everything about it! The food is amazing
Stayed in March 2024
Reviewed: 15 March 2024
I
United StatesStaff 10+ - View 10+
Stayed in March 2024
Reviewed: 6 March 2024
Ronald
ItalyThe building had some rough edges on some of the entrances and the outdoor hot tub area. Probably due to the changing climate or lack of qualified maintenance technicians for the high end glass doors and pool equipment.
The site, perched on the side of a mountain provided a view of a glacier up the canyon and a terrific overwatch of the city and canal. Incredible spa, food, and facilities made for a nice visit.
Stayed in February 2024
Reviewed: 6 March 2024
Sylvia
United StatesThe location is far from town, but it is easy to get a car to take you in. There was also a shuttle at various times.
Amazing view from our room and the common areas! Comfortable and clean room. Great bathroom with robes, double sink, soaking tub and separate shower. Good breakfast. We loved sitting in the bar/lounge and having dinner or a snack and drinks. There were beautiful hiking trails right out the hotel! The staff organized a car for us to take us where we needed to go, and he was awesome.
Stayed in February 2024
Reviewed: 8 February 2024
Justin
FranceNo coffee machine or tea in the bedroom for a 5 stars hotel, it is not normal. Also, service at the bar should be improved
The pools and the view
Stayed in February 2024
Reviewed: 25 January 2024
Sally
United StatesNothing
Excellent staff. Very comfortable room. Shuttle to town.
Stayed in January 2024
Reviewed: 16 January 2024
Karen
United StatesAmazing view and Restaurant with excellent food
Stayed in January 2024
Reviewed: 31 December 2023
Jason
United StatesWe knew this going in, but, the hotel outside of town and not accessible by foot
The views from the hotel and especially the outdoor pool are out of this world. Our kids really enjoyed the hiking trails around the hotel. We only did two of the shorter circuits
Stayed in December 2023
Reviewed: 30 December 2023
Sallie
AustraliaThe property was amazing. My stay was let down by poor quality food. I found the meals to be bland and uninteresting. The coffee and tea were truly dreadful.
I really liked the indoor/outdoor pools, the walking tracks around the property, the gym, the views.
Stayed in December 2023
Reviewed: 30 December 2023
Alina
MexicoThe hotel is not in the city centre, but that is clear from the map. And they have free shuttles! And the location creates a very nice view, so not a disadvantage at all!
We really enjoyed our stay! Nice staff, large rooms with the view! The food was delicious - super breakfast with lots of choice, restaurant with buffet or cart for dinner - we tried them both and never were disappointed. But the most amazing thing was a pool area! Large clean pools, not so much people, a bar with drinks and snacks, and of course the terrace with pool and hot tubes! Would like to stay there forever :)
Stayed in November 2023
Reviewed: 11 December 2023
Susanne
ArgentinaControlling the temperature in the rooms was quite difficult and did not work well.
The pools with the view over the whole city were amazing! Amazing!!
Stayed in November 2023
Reviewed: 10 December 2023
Caroline
United KingdomBeautiful hotel with stunning views. Rooms, food and staff were great. Treatments at spa also fab. Loved everything about this place!
Stayed in November 2023
Reviewed: 28 November 2023
Ainsley
AustraliaRooms needed more airflow as became quite hot on warmer days (12-24 degree Celsius days) our room was regularly between 23-25 degrees which was uncomfortable over night when we had to close the windows/blinds to sleep. We had an issue with our airflow not working at all however the staff promptly assisted with fixing the system. The toilet had a sewerage smell coming from it and the water from the tap was brown on our last morning.
Staff very friendly, beautiful facilities, breakfast was good, shuttle service was great and regular.
Stayed in November 2023
Reviewed: 25 November 2023
Julia
United KingdomParts of the spa area are looking a little shabby - tiles missing etc. Could use a bit of a spruce up!
Beautifully located hotel high on a hill outside Ushuaia. There is a shuttle bus taking guests into town if they want to leave! Very comfy and well equipped rooms. The spa is beautiful with outdoor jacuzzi's and infinity pool overlooking the town below - especially lovely view at night. There is also an indoor pool and jacuzzi's as well as gym and games room. The breakfast is exceptional as was dinner. Highly recommend! There are a number of walking trails from the hotel which are very well marked with great views.
Stayed in November 2023
Reviewed: 21 November 2023
Oana
United KingdomGreat hotel with excellent facilities! Loved the infinity pool and jacuzzis in the spa. Our room had the most gorgeous view over the Beagle channel. Staff were great. The hotel puts on an hourly free shuttle into town and taxis are affordable so it’s easy to get around.
Stayed in November 2023
Reviewed: 19 November 2023
Chris
United StatesExpensive. Too big. Looks haunted. Needs landscaping done.
Best hotel in Ushuaia
Stayed in November 2023
Reviewed: 8 October 2023
Xin
Chinastaff so nice!and everthinng perfect!
Stayed in September 2023
Reviewed: 31 July 2023
Carlos
BrazilI must say, the hotel is quite charming and pleasant. However, it does seem to have an all-inclusive resort vibe, which is not exactly what I was looking for. I was hoping for a more exclusive and secluded retreat. Nonetheless, the hotel does have its own unique charm that I can appreciate.
Stayed in July 2023
Reviewed: 17 July 2023
David
United KingdomThe room service food was terrible considering the price, the bath water ran yellow which wasn't very appealing. To which the maintenance man said it was maybe because the room hadn't been used in a while and that it had been under construction. We have stayed in top hotels around the world we just felt something here was missing.
The views from the hotel are amazing. The pools were a nice area to relax in, outdoor ones could be a little warmer. Breakfast options were plentiful and really tasty. The standout was the buffet dinner had in the restaurant. Gustavo's BBQ skills are world class he was a real pleasure to meet!!
Stayed in June 2023
Hlásná Třebaň, Czech Republic
Patitiri, Greece
Santa Cruz do Sul, Brazil
São Martinho de Antas, Portugal
Daverdisse, Belgium
Les Ardillats, France
Pula, Croatia
Minsk, Belarus
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content