The location is amazing. The beach is one of the most beautiful beach of Albania with cristal clear water. The beach facilities and bar is very nice. The rooms are clean and beautiful. However, the service is not great. The prices for food, drinks and extra is way overpriced. Water bottle is sold at 9€ at the beach as an example. This is a great place to stay to enjoy the beach but very overpriced for Albania.

Stayed in August 2024

Staff although nice and friendly were not up to the international standard for resorts. Not much to do in the evenings outside of the three restaurants on the property.

Location, Beauty and Scenery, Rooms, Food was decent

Stayed in August 2024

Staff at beach were quite rude

Stayed in July 2024

Ac did not work well in the rooms

Location modern

Stayed in June 2024

What I didn’t like is you don’t get what you pay for, is way too expensive for basic rooms in Albania, even though we paid for deluxe , the mini fridge wasn’t working properly, the furnitures were a bit broken and the bathroom was super basic. Beware it is NOT a family place, I would say more like a fun and loud music,

The staff was great, the food was tasty and fresh

Stayed in July 2023

For the price i've had better rooms and facilities.

Breakfast was simple. Food at the restaurants were very good.

Stayed in July 2022

The breakfast was not good, very poor in selection and not very clean, a lot of flies and insects, the worst thing in the hotel experience

The view of the resort, the beach is beautiful, the place design is very nice and gives a soothing feeling. The staff are helpful and nice which adds to the experience.

Stayed in June 2022

- They actually run 2 hotels, with complete different facilities, and market them in booking as one hotel. The pictures are from the "Folie Marine" Hotel, but the "Soleil" Hotel is definitely not upscale. If you get allocated to the Soleil Hotel, you can't use the "Folie Marine" beach. Beware! - To use the club or bar you need to pay extra even if you are a guest of the hotel. - The service is not great. Also the majority of the staff does not speak English.

The place has been conceived with a lot of taste. The beach is beautiful and the Folie Marine facilities are really beautiful. The area is really nice. The breakfast is good.

Stayed in July 2022

The staff was so rude that it destroyed the experience. Upon checking in, they gave us such a hard time and not one smile. The hospitality staff was actually racist and made lewd comments. We didn’t even stay there because it was so bad and I’m still waiting for a refund. Would not recommend this place to my worst enemy.

Nothing

Stayed in September 2024

Nothing

Everything

Stayed in August 2024

Dear Management and Booking.com Support, I am writing to express my deep dissatisfaction with my recent stay at your hotel. I booked through Booking.com for three nights at a rate of €300 per night, expecting a high standard of service and amenities. Unfortunately, my experience was far from satisfactory. 1. **Reservation Issues:** - I received an email requesting me to call the hotel regarding a potential cancellation of my reservation. This was confusing and inconvenient. I contact the hotel and got a mail that my reservation is confirmed and I don't need to worry. - Upon arrival, the hotel could not find my reservation, causing further delay and frustration. 2. **Room Unavailability:** - My room was not ready when I arrived, so I was very happy to wait at the beach. But no that can not , I was informed that I needed to choose specific days to use the beach facilities, which was perplexing and unacceptable for a hotel of this caliber and u don't talk a bout free drinks of food , I talk a bout to relax in the beach. 3. **Beach Access Restrictions:** - I was told I could only use the beach for three days, because I staying for three nights. This was a surprising and unheard-of policy. - When I tried to use the beach facilities, I was repeatedly told to move from various areas, including the first line of beds near the water, despite paying full price for a resort experience and despite that all the beds was empty !! Again empty!! Maybe it was my skin colour that bother them , I don't know!! But with this attitude I understand why the hotel is empty!! With this process you need to treat like a king and not the way they treat people. 4. **Poor Customer Service:** - The staff's attitude was unfriendly and unhelpful throughout my very short stay. I felt disrespected and unwelcome, which significantly impacted my experience.

Nothing

Stayed in June 2024

The beach was not relaxing due to the dj’s bumping house music for 6-7 hours a day. And then at night couldn’t really sleep because on Fridays and Saturdays they have a concert/performance in their club which I could hear it all in my room.

Beautiful views from the room. Decent breakfast. Good service all around.

Stayed in June 2024

From start to finish the staff didn’t seem to care if we were there or not, they were not helpful and wouldn’t even order us a taxi to leave at the end of our stay! We do not speak the language so had to find a local around the corner on the other beach who could speak English to order for us Not what you expect for the amount of money it cost. Very disappointed! A lot of money spent for what we were hoping would be a luxury stay to not be made to feel welcome which spoilt the three days - we ended up spending most of our time on the beach next to the resort where we felt more welcome and at home

Beautiful resort, amazing place but felt out of place. The beach was amazing and comfy beds. But staff definitely need training with greeting guests.

Stayed in September 2023

The staff, the atmosphere

The location

Stayed in August 2023

The food was disgusting Staff just boring trying to benefit any penny from us just lying on the prices trying to rip

Place was amazing beautiful beach beautiful view

Stayed in August 2023

The dj playing music from 4-6 - would be nicer if longer

Great facilities at the pool and beach. Great restaurants too. Very clean and staff were lovely to us. Always provided us with the best seats at the pool.

Stayed in August 2023

I didn’t like that I couldn’t find anything not to like.

Everything was close by, from restaurants to the beach to the DJ, to breakfast in the mornings and then boat rides to the caves. Everything was in front of you.

Stayed in August 2023

I had to take 3 elevators to get to the room and the card never worked. That is the least of my issues after they canceled one of my reservations for one of the rooms.

Stayed in July 2023

Everything 10 out of 10 stay it was the best in the balkans nothing can compare.

Stayed in July 2023

The Staff is horrible. I wouldnt recommened going there again.

The Beach was great. Nothing More.

Stayed in September 2022

The staff were really rude!

Stayed in August 2022

My stay started off bad and never changed. From the long wait at the main gate to get in to the smiley but tired staff, to my room key being on the fritz most of the time, the balkony net torn, dirty towels and opened bathroom suplies, loud music till 3 am not to mention the included breakfast for which i had to pay for an esspresso and water. Not saying this likely but i feel i wasted 400 euros for nothing.

Beautifull property very poorly managed

Stayed in September 2022

Well, firstly there are two different hotels. One is Folie Marine which looked really nice just like the fotos here and the other was soleil hotel from which there are no fotos or info here. Off course we got to stay in soleil hotel, wasn’t really worth the money. The pool you see in the fotos we couldn’t use it for free because it belonged to Folie Marine hotel and we should pay 50€ if we wanted to use it. We are really disappointed.

What I really liked there was Bamboo beach bar and their cocktails. And the staff there was really friendly and helpful.

Stayed in September 2022

Parking was difficult when I first arrived

Breakfast was great. Beautiful layout, very close to the beach walking distance. Beautiful view day and night, has great quality bio food. Staying 3 days was not enough, make sure to plan 1 week vacation in order to enjoy your vacation time to the maximum this place has to offer.

Stayed in August 2022

everything was great. beach,food night life.

Stayed in August 2022