Sheikh Zayed Road, Trade Centre, 30430 Dubai, United Arab Emirates
#318 of 739 hotels in Dubai
Guests' ChoiceBased on 1497 hotel reviews
8.3Cleanliness
8.6
Comfort
8.7
Location
9.2
Facilities
8.3
Staff
8.9
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 26 September 2024
Elie
LebanonEverything is great, the staff the food and cleanliness of the property
Stayed in September 2024
Reviewed: 23 September 2024
Irene
AustriaPool is too small. Too many persons wanted to use it, there has not been enough place to sit.
Stayed in September 2024
Reviewed: 22 September 2024
Naasirhussein
TanzaniaBreakfast was good and the room did meet my expectations;
Stayed in August 2024
Reviewed: 15 September 2024
Mitch
United Arab EmiratesBreakfast is good
Stayed in July 2024
Reviewed: 1 September 2024
Frances
AustraliaSmoking allowed in Teatro which is a restaurant where guests are eating. This is unacceptable.
Spacious rooms and location to Metro
Stayed in August 2024
Reviewed: 30 August 2024
Reagan
Democratic Republic of CongoVery cosy and blow my mind, in downtown I did have everything not far away( pharmacy, lounge, supermarket, store, metro, cafe, food, etc) I would definitely recommend and can’t wait to go back
Stayed in August 2024
Reviewed: 25 August 2024
Mohamed
IraqNothing
Every thing was good as always
Stayed in July 2024
Reviewed: 24 August 2024
Ayman
Saudi ArabiaCheck in/out process
Stayed in August 2024
Reviewed: 19 August 2024
Suk
SingaporeThe door handle in the room's toilet was loose and came off a few times and I have to fix it back before door can be reopened. Need to ensure regular check to avoid guest from being locked inside the toilet.
Location of hotel was conveniently located with Metro station and local attractions not too far and also within easy reach to office in the morning. Also my request to extend the checkout time on checkout day was granted by your friendly staff on level 24
Stayed in August 2024
Reviewed: 18 August 2024
Ammr
Saudi ArabiaLate check in and waiting
Cleanliness of hotel, location
Stayed in August 2024
Reviewed: 14 August 2024
Jarrah
LebanonThe mattress wasnt good in the 1st room and they change it and food in breakfast must be better as well the beverages
The staff in front office is amazing ibrahim and reda and othman as well
Stayed in July 2024
Reviewed: 13 August 2024
Sandra
AustraliaBuffet breakfast was great as was the buffet lunch. The staff were lovely. Nothing was too much trouble.
Stayed in August 2024
Reviewed: 8 August 2024
Abdulhalim
EgyptPool is small
Facilities and location near to Khalifa tower
Stayed in August 2024
Reviewed: 1 August 2024
Annah
United KingdomI did not like bath as I struggled to get in and out. Good food on second floor but lacked day after day variety East meet West food very pricy but not that exceptional
I liked the spacious room and comfortable bed Liked the pub food
Stayed in July 2024
Reviewed: 31 July 2024
Milena
Japanthe pool and its staff leave a lot to be desired.
Good location, polite and receptive staff. the employee Ryan from the Café located in the lobby was very attentive and helpful.
Stayed in May 2024
Reviewed: 17 July 2024
Alaa
Iraqit was totally good but first day i ask to clean the room they late more than 2 hour next day i leave hotel at 9 Am i ask to clean early i back 12 no clean then i leave and ask again to clean i back 2 pm also no clean i ask again for 3 time to clean i back at 4 pm no clean 🥲 the reception staff cant answer why they didnot clean
Stayed in July 2024
Reviewed: 14 July 2024
Augustine
United Arab EmiratesThe location was convenient because it met all what I wanted from within.
Stayed in July 2024
Reviewed: 5 July 2024
Sajid
United KingdomNo c
Location
Stayed in July 2024
Reviewed: 25 June 2024
Abubakar
TanzaniaI loved everything..Good location near the metro, rooms are clean, staff are friendly..Loved my stay.
Stayed in June 2024
Reviewed: 22 June 2024
Michael
AustraliaNothing. It was great
Great staff, great location, 100 metres from the monorail to all the attractions giving you easy travel. Restaurant was awesome too. It will be our go to hotel for all our future visits
Stayed in June 2024
Reviewed: 18 June 2024
Adel
EgyptNothing
The location was very near to the metro station and was also surrounded by several other facilities. The staff were very friendly especially Daryl in the reception.
Stayed in June 2024
Reviewed: 14 June 2024
Rossi
ItalyNot enough electric sockets available in the room to plug in laptop if needed to work and mobile phone, also most of the electric sockets were not like the English UK standards
Towers Rotana is becoming my preferred choice when in Dubai, courtesy of staff and location make it a preferred one.
Stayed in June 2024
Reviewed: 13 June 2024
Roberts
SeychellesThe omelet lady should greet her guests and compensate with a smile as other staff do.
It was our 3rd stay at the hotel and we chose it to be our preferred choice of hotel in Dubai because of its location, warm, friendly and welcoming staff.
Stayed in May 2024
Reviewed: 5 June 2024
Amir
Democratic Republic of CongoNothing to comment
Staff was very polite, check in/out was very smooth
Stayed in June 2024
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