Al Sufouh, Jumeirah, Al Sufouh, Dubai, United Arab Emirates
#111 of 721 hotels in Dubai
Guests' ChoiceBased on 718 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.2
Facilities
9.2
Staff
9.3
Value for money
8.2
Free WiFi
8.1
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End of dialog contentReviewed: 26 June 2024
Inga
Saudi Arabiabed was uncomfortable- too hard. Our kids were sleeping on roll away beds and those beds were way more comfortable than the main king bed. Pillows were too high. i could not find pillow menu in the room either for lower pillow options. Basically, I did not sleep well in any of the 8 nights we stayed in the resort. Pizza restaurant could also have simple pasta choices as it is one of the main restaurants family with young kids go to eat.
Excellent breakfast, great choice of restaurants, lovely pools and pool bar, amazing seafood buffet, big rooms, location
Stayed in June 2024
Reviewed: 26 June 2024
Abdualrahman
Saudi ArabiaNothing
Everything
Stayed in June 2024
Reviewed: 24 June 2024
Brij
United Arab EmiratesRoom service very slow
Great place for family staycation
Stayed in June 2024
Reviewed: 23 June 2024
Bu
United Arab EmiratesNA
Everything nice in hotel
Stayed in June 2024
Reviewed: 23 June 2024
Antoine
United Arab EmiratesThe variety of water activities and different pool options suitable for all ages and all day
Stayed in June 2024
Reviewed: 22 June 2024
Eman
United Arab EmiratesEverything was good
Amazing stat
Stayed in June 2024
Reviewed: 22 June 2024
Dominic
United Arab EmiratesI understand you pay more for great service but some things are quite expensive
Staff are hardworking and very polite High quality amenities and facilities
Stayed in June 2024
Reviewed: 20 June 2024
Mohammed
United Arab EmiratesLate check in
Everything
Stayed in June 2024
Reviewed: 19 June 2024
Noura
Saudi ArabiaMore options for kids in the buffet.
The duty manager was amazing. Hotel was sold out and i needed a third room but there was no availability she upgraded us to a suite that fit us all. The pool staff were so attentive we were provided with water and towels all the time. The buffet restaurant did not have what the kids wanted but the chef was amazing and prepared whatever the kids asked for. They took food allergies seriously and prepared everything separately from scratch! Overall the service was great and we enjoyed our two nights will definitely be visiting again.
Stayed in June 2024
Reviewed: 19 June 2024
Suliman
Saudi ArabiaThe breakfast buffet no many options, the attitude of the manger of Mina’s Kitchen when I was going to have a dinner with my family, they checked us in on time not a minute before we were waiting for about 2 hours.
Valet parking, the design of the hotel, big room, fast service, free chocolate.
Stayed in June 2024
Reviewed: 18 June 2024
Ahmad
KuwaitThe food and beverages at the pool are over expensive
many options of swimming pools and restaurants , and nice water park , and the urban design gives you mediterranean feeling
Stayed in June 2024
Reviewed: 13 June 2024
Imran
Saudi ArabiaNothing
Facilities, Comfort, Service & Quality
Stayed in June 2024
Reviewed: 6 June 2024
Leandro
AustraliaOld building
Pools
Stayed in June 2024
Reviewed: 5 June 2024
Kevin
United KingdomThe staff were great & the facilities top notch
Stayed in June 2024
Reviewed: 3 June 2024
Elaine
United Arab Emirateseverything!
Stayed in June 2024
Reviewed: 27 May 2024
Malek
United Arab EmiratesThe beach needs cleaning maintenance .
First of all I would like to thank the resort’s staff, they been amazing & professional starting from reception team Nashika , Sergio, Safa & others . Concierge well trained , the staff at the beach and pools including water park being amazingly supportive . Kitchens teams been wow and fast . Some suggestions, Food could be upgraded for better quality cuisine , beach need some cleaning maintenance. I do recommend this wonderful place to everyone and I’m planing already my next stay at the resort. Lovely team thanks
Stayed in May 2024
Reviewed: 21 May 2024
Hayli
United KingdomDelays while waiting for service around the pool
Staff and food was amazing
Stayed in May 2024
Reviewed: 20 May 2024
Dj120484
United Arab EmiratesEverything was great. The hotel was super nice. The management, guest services, and hotel staff were very nice and very easy to deal with. The ambiance was fantastic, and the food was great. The service was excellent.
Stayed in May 2024
Reviewed: 19 May 2024
Chariese
United Arab EmiratesKarim H at check set the tone for a wonderful stay! Thank you! Room and kids pool park are perfect for family stay.
Stayed in May 2024
Reviewed: 8 May 2024
Yaakov
Israelpools cleaningness
Stayed in May 2024
Reviewed: 6 May 2024
Lerato
South AfricaWe were on half board. Notwithstanding, the drinks were prohibitively expensive!
My mother, daughter and I had the pleasure of spending lovely 4-day stay at The Westin Mina Seyahi Beach Resort in Dubail. The location was absolutely beautiful. The staff members from every department were not only professional, and friendly, but went out of their way to anticipate our needs. I felt like royalty. The room was spacious, the beds crispy white. The mattress and pillows so soft and cusheny gave the sense of what it would be to sleep on a cloud. The room was well equipped and very comfortable. Everything about the hotel was impeccable. It was clean, stylish, creating a welcoming atmosphere. The choice to eat, Asian, Mexican, Italian was a delectable delight. The staff at each dining hall provided excellent attentive and efficient service. Our stay was unparalleled and pleasant. I plan to return for a visit in the future.
Stayed in May 2024
Reviewed: 2 May 2024
Cristiana
RomaniaSince they finalized the W, it is very crowded, especially in the pool areas, beach and breakfast. The staff only cleans the leaves in the swimming pools at the end of the day, which means that the pools get a dirty look aspect. The kids club is only opened until 6 pm, which is far too early. The beds in the room are too small. The filtered water that is served everywhere in the resort has a strange taste. There is major construction nearby, making a lot of noise 24 - 7.
We love the swimming pool areas and the integrated waterpark. The executive floor offers amazing services and great views. The variety of restaurants on premise is great.
Stayed in April 2024
Reviewed: 29 April 2024
Alfred
United Arab EmiratesEverything
Stayed in April 2024
Reviewed: 20 April 2024
Nayel
Saudi ArabiaThe staff promised me for upgrading my room,but they never contacted me regarding this, upon asking several times,one of the staff told me we can’t do it.
Location is convenient Breakfast was amazing
Stayed in April 2024
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