Crescent Road Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates
#33 of 724 hotels in Dubai
Guests' ChoiceBased on 1226 hotel reviews
9.2Cleanliness
9.5
Comfort
9.6
Location
9.3
Facilities
9.5
Staff
9.2
Value for money
8.5
Free WiFi
9.2
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End of dialog contentReviewed: 22 June 2024
Luciana
United Arab EmiratesThe experience was perfect!
Room was amazing!
Stayed in May 2024
Reviewed: 20 June 2024
Tarek
LebanonEntrance fees for the infinity pool (cloud 22)
Stayed in June 2024
Reviewed: 20 June 2024
Medina
OmanAmazing staycation. A lot of facilities for kids , great staff, amazing spa
Stayed in June 2024
Reviewed: 20 June 2024
Abdulaziz
Saudi ArabiaEvery thing
Excellent
Stayed in June 2024
Reviewed: 19 June 2024
Noha
United Arab EmiratesNothing
Everything
Stayed in June 2024
Reviewed: 19 June 2024
Nicole
United Arab EmiratesOnly negative is the new price tariffs at Cloud 22. We spent two days there last time we came but this time the new prices are unacceptable. 470aed just for a sunbed non-redeemable even for hotel guests. Also new morning and sunset sessions - real shame as we enjoyed it so much but unless the prices change we won’t visit again.
It is our 2nd time at the Royal- we booked last year while we were still having breakfast on our last day. A year later, it still doesn’t disappoint.. room, staff and service exceptional. The little touches of sandals for kids and adults- lovely We’ll be back soon!
Stayed in June 2024
Reviewed: 18 June 2024
Fatiha
United Arab EmiratesThe price of the buffet for kids is expensive they are not eating a lot. They have 8 & 12 years old and they are eating one plate of pasta some bread and one ice cream. 150 aed each its a lot. No teens kids club and sustainable activities for 8 years old and more. No access free to Cloud 22.
Everything is clean, the staff is amazing, oriented customer satisfaction. We enjoyed a lot. We spent a very good time and we celebrated Eid and weddings very nicely. Our experience is a success!
Stayed in June 2024
Reviewed: 16 June 2024
Nusret
AustraliaService was excellent specially housekeeping. Antidote made our room clean and tidy which made us stay very comfortable.
Stayed in June 2024
Reviewed: 15 June 2024
Samid
United KingdomEverything
Everything
Stayed in June 2024
Reviewed: 15 June 2024
Mark
United Arab EmiratesDinner by Heston was average and very overpriced
Everything. Place was spotless. Staff were consistently polite and accommodating throughout the hotel.
Stayed in May 2024
Reviewed: 15 June 2024
Adil
United Arab EmiratesEverything!
Stayed in June 2024
Reviewed: 14 June 2024
Amir
AustraliaN/A
Grest hotel. Highly recommend. Bravo!!!
Stayed in June 2024
Reviewed: 14 June 2024
Ken
AustraliaNothing
Everything
Stayed in June 2024
Reviewed: 13 June 2024
Abeer
United Arab EmiratesThe tables and plates smelled eggy and disgusting in Gastronomy for breakfast
Everything
Stayed in June 2024
Reviewed: 12 June 2024
Beko1
AustraliaThat the beach closes at 6:30pm, quite early, wish it could be open for longer.
My family and I loved the facilities that were offered, such as the waterpark and pools.
Stayed in June 2024
Reviewed: 10 June 2024
Shradha
United KingdomA big downside for me is that there is an additional cost to use the rooftop pool - Cloud 22. I understand that the hotel want to keep this exclusive, but not offering any deals or discounts to hotel paying guests isn't right given that we are already spending a lot of money to stay at the property.
An amazing hotel which really focuses on the experiences. From the multi-cuisine breakfast, to the breathtaking rooms & views of the palm, there is nothing I can fault. You pay for what you get at the end of the day, and though this hotel is extremely expensive, the experience is second to none. I highly recommend trying out some of the in-house restaurants including Jaleo & the Royal Tea Room. Use the free sprinter to get to the Atlantis, The Palm and check out Nobu as well!
Stayed in June 2024
Reviewed: 8 June 2024
Olu
NigeriaNothing at all
Everything was first class service and very professional
Stayed in June 2024
Reviewed: 8 June 2024
Sagar
United Arab EmiratesThe moment you step into the hotel, you enter a different world. The epitome of luxury. Precise meticulously arranged things, each and every small detail has been taken of. The staff is very courteous. The services are prompt.
Stayed in June 2024
Reviewed: 7 June 2024
Blondy
United StatesCrepes
Everything
Stayed in June 2024
Reviewed: 7 June 2024
Michelle
AustraliaUnbelievable Breakfast!
Stayed in May 2024
Reviewed: 6 June 2024
Ender
TurkeyStaff has to focus solve the problems.
Stayed in May 2024
Reviewed: 6 June 2024
Shabankareh
United KingdomLook - the price is on the high side - but you can make the most of the facilities included with the room (late breakfast, nobu by the beach sunloungers for free (including water and sun cream), aquaventure etc. We ate out 2 of the 4 nights we were there and room service the other 2 (we didn’t need lunches) spent perhaps another £500 on top of our stay. You can spend silly money - (£1000 an hour for a JetCar watersports!) but you don’t have to (still jealous my fiancée didn’t let me). Other than that the only negative is that all the pools close at 7pm apart from the very top end upsell cloud 22 (I hear it’s sublime) which is a bit annoying - as a salesmen I get it.
We wanted for nothing - made to feel like celebrities at every opportunity! Amazing gym, pools, restaurants, water park and aquarium. The staff made our stay celebrating our new engagement incredibly special - fruit baskets, Prosecco, cakes, chocolates - all complimentary. As well as all the restaurants! Made it phenomenally special!
Stayed in June 2024
Reviewed: 5 June 2024
Victoria
CyprusBest hotel ever
Stayed in March 2024
Reviewed: 2 June 2024
Fahad
Saudi ArabiaOver prices restaurants ... food was extremely expensive
New Hotel, spacious rooms, luxury decoration, convenient restaurants choices, and nice pools and beach access
Stayed in June 2024
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