Vienna Street Al Hamra, Al Hamra Village , 35288 Ras al Khaimah, United Arab Emirates
#5 of 145 hotels in Ras al Khaimah
Guests' ChoiceBased on 428 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.2
Staff
9.4
Value for money
8.0
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 31, 2024
Nouf
Saudi ArabiaThe mini fridge did not work
Everything was wonderful and the staff were friendly
Stayed in May 2024
Reviewed: May 29, 2024
Sarah
KuwaitNothing at all.
Every single thing was amazing and perfect :)
Stayed in May 2024
Reviewed: May 25, 2024
Mariam
KuwaitThe beach is far from the villa, facilities are limited
Great staff, very good service, I would like to thank Sufyan, the food service lady Daksha, and the entire staff. The breakfast is great, the food service is very good. The villa is clean.
Stayed in May 2024
Reviewed: May 20, 2024
Shama
United Arab EmiratesOne thing that i dislike that the price rate difference is high between 2 person and 3 person villa, even though its the same villa.
The villa is amazing ,, hospitality was great specially Sufian was really kind and helpful everything was perfect!
Stayed in May 2024
Reviewed: May 10, 2024
Blackman
South AfricaSpa and one restaurant closed.
The room was a nice size and together with the pool made the stay a good experience.
Stayed in May 2024
Reviewed: May 5, 2024
Khalid
United Arab EmiratesNo sauna , steam room or cold plunge. Gym wasn’t working was unfortunate.
The privacy. The service very fast and efficient. Felt like I had the whole property to myself. Beach was amazing and clean. Room has so many nice spots. Definitely coming back
Stayed in May 2024
Reviewed: May 3, 2024
Endre
United KingdomThe hotel is quite shabby, ocean view villas lack beach access (you'll have to climb the rocks to get to the sea or have a long trip around the hotel). A lot of construction works around the hotel.
The hotel is very green, the villas provide privacy. Food is food. When you are inside the villa - everything is almost OK. Buy do not try to go the beach or wander around - you won't like what you see. The management and the stuff are friendly and ready to assist.
Stayed in April 2024
Reviewed: April 19, 2024
Hessah
United Arab EmiratesNothing everything was great its just pricey
Its great for city getaway
Stayed in April 2024
Reviewed: April 18, 2024
Zeina
United Arab EmiratesNothing
Absolutely wonderful and friendly staff
Stayed in April 2024
Reviewed: April 15, 2024
Yassine
AustraliaNothing
Great hospitality great staff thank you Amir (:
Stayed in April 2024
Reviewed: April 10, 2024
Alexandra
United Arab EmiratesVery slow service, limited food/restaurant options, mediocre beach, construction surrounding the hotel Not worthy of a 5star hotel experience
Very nice room, spacious and beautifully designed
Stayed in April 2024
Reviewed: April 4, 2024
Tom
United Arab EmiratesThe response time of staff to follow up on requests was very very slow, at first we thought maybe it was for that one instance but over the course of our stay every request took us to follow up and took a lot of time
It was amazing facilities in the room and the food was amazing
Stayed in March 2024
Reviewed: March 17, 2024
Shetliffe
United Arab EmiratesNothing
Great Venue, friendly and attentive staff
Stayed in March 2024
Reviewed: March 16, 2024
Brandon
United Arab EmiratesRoom service food could be better
Hotel and breakfast buffet were fantastic
Stayed in February 2024
Reviewed: February 28, 2024
Lucie
Czech RepublicI would suggest adding some extra outdoor activities.
room, breakfast, private pool and garden, great food
Stayed in December 2023
Reviewed: February 23, 2024
Amy
United Arab EmiratesThe only thing that would be great to improve is the breakfast. To have some more choices that are gluten and dairy free, or known that they are there, would be amazing as it is a little restricting. When using room service this is catered for so well it was great. So only the breakfast knowledge of options. Everything else is always amazing.
This has become one of my favorite places to stay for relaxation, complete peace, comfort and a great nights sleep. It is firmly on the top of my list and have come 3 different times already, thank you 🙏🏼
Stayed in January 2024
Reviewed: February 22, 2024
Jelena
United Arab EmiratesLimited restaurant options .
Private Pool and beach! Room services food is amazing !
Stayed in February 2024
Reviewed: February 20, 2024
Sabreenakj
TanzaniaBeautiful rooms and great staff.
Stayed in February 2024
Reviewed: February 19, 2024
Myra
FranceFor me it’s the best place for a staycation in the UAE. The Ritz Carlton RAK is a stunning seaside retreat! The beachfront tents are true havens, complemented by the helpful, smiling staff. Pure paradise!
Stayed in January 2024
Reviewed: February 19, 2024
Khalid
United Arab EmiratesNothing to mention.
The property is a stunning sanctuary if you’re looking for a quick and peaceful life away from the city..
Stayed in February 2024
Reviewed: February 14, 2024
Ian
United Arab EmiratesLimited places to hang wet clothes. QR code menu did not match the menu provided at Shore House.
Outdoor space is excellent. Room set up is spacious and of good quality. Staff very friendly and helpful.
Stayed in February 2024
Reviewed: February 11, 2024
Sanaz
United Arab EmiratesThe curtains did not close all the way. The one door to the backyard that allowed access back in, was not working. Once reported, was not fixed. Dinning options could be better.
The staff were all very friendly, they wanted to take care and make sure you had a good time. Especially Gopal, very caring and friendly. The outside premises of the rooms were good, very green and relaxing.
Stayed in February 2024
Reviewed: January 18, 2024
Chinmay
United Arab EmiratesThe blinds on the curtain is next to ac vent so they make noise throughout if your ac is on. Best way is to keep it half way closed and not fully closed which we learned the second day. We informed about it to the manager as well and he assured us to look into it.
If you are looking to have a relaxed beach vacation and some privacy, this is the resort. Everything was amazing. Villa is perfect for laid back holiday. Everything was well kept and maintained. Pool is good to relax. We enjoyed ourselves thoroughly. Will come back for sure.
Stayed in January 2024
Reviewed: January 8, 2024
Fawwad
PakistanThe only issue was the villas are a little dated and the light buttons are cumbersome.
The resort is nice. The service is very good, and that’s what I appreciate. Husnain in room service, Zubair in engineering were very good and efficient. And Maaz in management was so great. Amr and Salesh in the food services were so very helpful. Both very welcoming and accommodating. Amr was so nice with our kids. Julie and shivraj at front desk were kind and helpful. I was in Villa 3, it’s close to the restaurant and has a door at The beach for more privacy, but at night due to the open area restaurant nearby has noise and smoke. The outside of the villas is very nice. Huge space. Serene and relaxing
Stayed in January 2024
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