Great location , very friendly and helpful staff. Well appointed room.

Stayed in June 2024

I didn't see anything near by I could take walk. All good, I stayed by the pool and had a great massage. all staff were friendly,

I was returning from Sri Lanka and wanted to stay near the airport and a updated facility. AC, and Blackstone restaurant was perfect.

Stayed in June 2024

Great and new hotel! Nice breakfast, beautiful pool area.

Stayed in May 2024

The breakfast could’ve been a little more vast, maybe more type of fruits, but either way it was very delicious and conistent. Also the gym is very small and you have only 2 machines

Great value for money, the info point was something unexpected, but a beautiful surprise for us.

Stayed in June 2024

Noise of the traffic

Good location & good price

Stayed in June 2024

Nothing

View and Location

Stayed in June 2024

None

Great location, clean and friendly staffs

Stayed in June 2024

Great facilities, super helpful and welcoming staff.

Stayed in June 2024

everything was great, I will definitely visit again☺️☺️

Stayed in May 2024

There is a little bit bad smell in the corridors

Design, facilities and staff

Stayed in June 2024

the AC could have been cooler.

the rooms are always very clean and modern.

Stayed in June 2024

They did maintenance on the pool during the day, they said it would only be for 1 hour however this turned into the whole afternoon. It was just disappointing considering we had planned a pool day before we continued on our travels.

Location, staff were friendly and helpful

Stayed in June 2024

Pool wasn’t 24/7

The security was very good

Stayed in June 2024

Nothing

Good location. Very clean rooms and common areas. We had halfboard and breakfast and dinners were very nice.

Stayed in June 2024

It was luxerry

Stayed in June 2024

Some of the reception staff need more training on how to carefully handle the guests, how to address the guests. Eg. if you call the guests by their name, Mr, Ms or Sir, Madam etc would be more nice rather than just calling the guests ‘YOU’ all the time. Also, they need to be more confident about the answers that they are giving to guests specifically for rates. Also, noisy room door which is even disturbing all nearby guests needs to be fixed as soon as possible.

Comfortable and clean rooms with all amenities, amazing view with a balcony and perfect location which is 10 minutes away from Dubai Mall.

Stayed in June 2024

Comfortable and clean rooms with all amenities, amazing view with a balcony and perfect location which is 10 minutes away from Dubai Mall.

Stayed in June 2024

The pool not in the hotel

The cleanness The stuff The value

Stayed in June 2024

Breakfast might provide more options like more cheese and hot appetizer staff.

My favorite hotel in a Dubai for my business trips. Perfect location,friendly staff,extremely clean!

Stayed in June 2024

No supermarket around the building

Well organized and cleaned

Stayed in May 2024

thier selections of food is very limited same all the days

Michael the receptionist he is welcoming together with other on the front desk

Stayed in June 2024

The only slightly negative experience was when we got an incorrect information about the shuttle bus time to the Soluna Beach, which made us miss the shuttle bus and not be able to go to the beach that day. Luckily, that was our first day of vacation, so we visited Soluna later. We understand that mistakes happen, but be aware that you should trust the information on the pamphlet which they give you at check in.

We had an amazing time at the First Collection Business Bay hotel. Everything was as advertised, if not better. The room is spacious, with a comfortable bed, and anything that you could need (bathrobes, bath products, hair dryer, iron, tea kettle and coffee and so much more). Although we had the city view room, we could still see the Burj Khalifa through our window, it was just a little bit to the side. Everything is clean and in good shape, and cleaning is done daily. The pool area is great, with a Burj Khalifa view, but it is in the shade most of the day - which can be a good or bad thing, depending on the day. It was very helpful to have shuttle buses to the Jumeirah Palm and Burj Khalifa, and there were always taxis in front of the hotel ready to take you anywhere for a very reasonable price. Before booking, we saw that some people had some issues with the food, but our experience was amazing - the breakfast buffet had many different options. The offer is the same every day, but you can choose between different types of eggs, meats, cheeses, fruit, salads, pastries, cereal, dips, even some perhaps more lunch foods - even after five days I didn't manage to try everything I wanted to. Especially enjoyable are fresh cooked omelette and crepes that you can get every day. Also regarding the food, our big recommendation is to get the half board. Dinner options are even better than breakfast. Every day you could choose to visit one of three restaurants in the hotel. One of which is buffet style (and every day you have a different theme, such as BBQ, Italian Food, International Food...), and at the other two you get a menu you can choose from, including a appetizer, main course and dessert. You can visit all these restaurant without having a half board option, but you will save a lot of money this way. Especially we recommend the Aaliya Lounge, which had lovely music and was a great place to be at night.

Stayed in March 2024

The hotel had all the things you need, the room was bright and wide, we had access to pool, spa & gym. The bed and breakfast were extraordinary. The staff were very friendly and the room was cleaned every day. Special Thanks to Javo, Gaurav and Jane, i appreciate your amazing service)

Stayed in June 2024

Very limited space. A bit cluster of.

Sofiane was a lovely host. Always smiling and accommodating. Exceptional staff at the various eateries. Very warm and welcoming, definitely coming back.

Stayed in June 2024