Communication poor at front desk between staff and shifts. Was awkward as was planning extension. Eventually they realised something was wrong and apologised, but it was too late. I really didn’t have the energy to even try to explain.

New location for me in Dubai. Closer to creek for walking

Stayed in November 2024

None

Clean rooms and exceptional support by the staff

Stayed in November 2024

Only the busy road close by, everything else was perfect.

Excellent and attentive service, very helpful concierge, lovely surroundings. Great breakfast with many choices. Nice pool area.

Stayed in November 2024

Internet speed could be little faster for smoother streaming, The Breakfast buffet is nice but could be improved further.

The staff were exceptional and super friendly, From check in till checkout, All our needs were taken care of, Big shoutout to housekeeping & doormen, Specious quiet rooms with excellent amenities, Room dining was superb! Solo Italian restaurant is must!

Stayed in November 2024

Nothing

Everything

Stayed in November 2024

10th floor snacks should be an indoor pool at some time - bonus

Hi, Everything was fine, the 10th floor club food sure got a bit boring with the same old stand,, its much nicer at other 5 star hotels, that was an upgrade for me but if i had to pay i wouldnt have been happy. Breakfast should have more variety but was good enough, bedrooms and balconies are very good and spacious at this hotel, would definiteley return.

Stayed in November 2024

Not enough sun beds - we struggled to get one when we came to the poole area

The location from the airport is excellent , its about 15 mins from the airport The hotel is very clean and the rooms are spacious. James was very helpful when we were leaving on getting us a taxi to our next designation Breakfast has a good selection There is a small shopping centre fro the hotel.

Stayed in November 2024

Lounge opening time is from 12 pm, it would be good it opens from morning so that the guest can have coffee from morning

Location, Staff, Lounge services and facilities

Stayed in November 2024

I had a very pleasant stay! The hotel was clean, big and beautiful. The stuff was very friendly and helpful. The food was excellent. Thank you, Raffles Dubai!

Stayed in October 2024

Location is good but the traffic Started from 3 pm until 9:30 pm- I was waiting in the lobby more than 1 hours to bring my car from the parking !!!

Stayed in November 2024

Minor delay in check in

Quite

Stayed in October 2024

Leaving hotel during rush hour was very difficult due to traffic jam

Rooms were spacious Staff were cooperative

Stayed in October 2024

Leaving

Excellent Breakfast and choice of two evening bars plus the Club lounge

Stayed in October 2024

Please take a look at the window blinds. The daylight that comes through the edges and in the middle is quite disturbing in the morning. Should have way of completely blocking out the light.

The location of the property was ideal. We had appointments at Healthcare City and every place was within walking distance. The staff were very accommodating. Upon arrival, we were informed of a room upgrade opportunity which we took advantage of. Enjoyed our stay.

Stayed in October 2024

The suite was just perfection (curtesy provided as a free upgrade from a signature room)... We stayed couple of times before in this hotel and it was always great, but this time we were lucky to get suite and we are thrilled about it. We we definitelly visit Raffles Dubai again.

Stayed in October 2024

Nothing

The raffles is a fantastic and beautiful hotel from walking in the front doors throughout the hotel

Stayed in September 2024

Rate was higher than expected.

Staff at the reception was extremely helpful, kind and welcoming specially Roger.

Stayed in October 2024

Everything all the staff at breakfast were super lovely :)

Stayed in October 2024

The service and the breakfast were exceptional. The Club lounge was a great facility and we really enjoyed our afternoon tea and cocktails. We ate at the Italian restaurant which was deliciious.

Stayed in October 2024

The room

Excellent

Stayed in October 2024

We loved everything about Raffles Dubai. The staff were exceptional and the room was spacious and extremely comfortable. The location was good next to Wafi Mall and not far from the airport and Dubai Mall

Stayed in October 2024

Nothing

Raffles dubai what can I say a wonderful hotel in every way staff go above and beyond to make your stay very pleasurable very professional and courteous we will be definitely be back

Stayed in October 2024

Nothing

Everything about this hotel is amazing I've stayed for 2 nights for a conference For me it was a lovely experience, luxurious hotel and service, deserves a 5 star, it's 15mins away from the down town by car without traffic

Stayed in September 2024

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