Palm West Beach, Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates
#139 of 733 hotels in Dubai
Guests' ChoiceBased on 4939 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.4
Facilities
8.9
Staff
9.1
Value for money
8.6
Free WiFi
9.0
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End of dialog contentReviewed: 19 September 2024
Lucy
United KingdomStaff were friendly and everywhere was very clean, was in a good location.
Stayed in September 2024
Reviewed: 18 September 2024
Mohammed
Saudi ArabiaAmazing location, the room was spacious, helpful staff especially front desk “ Natale “ I believe was her name. Would come again.
Stayed in September 2024
Reviewed: 17 September 2024
Katarzyna
United StatesUnfortunately, the rooftop pool was closed and the pool on the first floor was always full and the water in the pool was nasty
Call Tyler is in a good location have a private beach,
Stayed in September 2024
Reviewed: 17 September 2024
Suren
ArmeniaThe pool was little bit small for guests
Great host, clean hotel and rooms, everything was under control
Stayed in September 2024
Reviewed: 15 September 2024
Ken
IrelandNothing
It was in the perfect location and all the staff were so kind and helpful.
Stayed in September 2024
Reviewed: 14 September 2024
Miyan
PakistanNothing
Ambience
Stayed in September 2024
Reviewed: 13 September 2024
Carl
United KingdomCleaned the room quite late 4pm just when I always seemed to be returning to my room. Even when I put a card out to say clean now at 9am. At least it was clean.
Had everything there in one place. Very clean and excellent staff.
Stayed in September 2024
Reviewed: 13 September 2024
Joshua
United KingdomThe private beach and pool
Stayed in September 2024
Reviewed: 10 September 2024
Moelsaeter
NorwayBeautiful location and the people who work there, specially Jasmine who work in the office
Stayed in September 2024
Reviewed: 10 September 2024
Vernyuy
United Arab EmiratesI think everything was good as per the building structure. Nothing bad, I don't have any negative feedback so far, it was an amazing experience.
The ocean view from my room was awesome and the room so clean. Customer service was great and the best part was the breakfast with a variety of mouth watering dishes. The chefs were so professional.
Stayed in September 2024
Reviewed: 9 September 2024
Tamika
AustraliaThe view from my room was great and the cleaner on my level was extremely nice
Stayed in September 2024
Reviewed: 9 September 2024
Simone
United KingdomHelpful members of staff. Always polite, smiling, making sure everything was fine. Excellent
Stayed in September 2024
Reviewed: 8 September 2024
Priscilla
NetherlandsShower stream of water and a tiny bit of molt
Service
Stayed in September 2024
Reviewed: 7 September 2024
Mauricio
United StatesThe beach and the train access
Breakfast was ok, the location was challenging sometimes since we have a lot of transfers and shopping
Stayed in August 2024
Reviewed: 6 September 2024
Abdalla
Saudi ArabiaThere’s no shower at the beach, thats it.
The rooms was very clean and neat and the facilities was amazing and the location was just perfect literally everything was on point and perfect.
Stayed in September 2024
Reviewed: 6 September 2024
Imad
United Arab EmiratesHakim is the best of the best Very kind and supportive Appreciated
Stayed in September 2024
Reviewed: 5 September 2024
Abraham
United KingdomGreat hotel and swimming pool
Stayed in August 2024
Reviewed: 4 September 2024
Queen
TanzaniaThe location
Stayed in August 2024
Reviewed: 4 September 2024
Georgia
AustraliaBreakfast had limited options and was expensive. There was not enough umbrellas for the sunbeds on the beach.
Almost everything met my expectations. Beautiful location, friendly staff, very clean.
Stayed in August 2024
Reviewed: 2 September 2024
Nzesya
KenyaSmall room,no bath tub.. The management should have accepted my request for free breakfast since I didn’t check in on 29th due to flight rescheduling last minute
Cleanliness and order
Stayed in September 2024
Reviewed: 2 September 2024
Georges
United Arab EmiratesPerfect Location
Stayed in September 2024
Reviewed: 31 August 2024
Amal
AustraliaN/A
The customer service made it 10x better and the rooms were nice and comfortable
Stayed in August 2024
Reviewed: 28 August 2024
Muhammad
PakistanNA
Amazing view and service
Stayed in August 2024
Reviewed: 28 August 2024
Jékk
PhilippinesThe pool. It was too short and the depth
Near to the beach
Stayed in August 2024
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