Exit 13, Sheikh Zayed Road, Jebel Ali, Dubai, United Arab Emirates
#163 of 732 hotels in Dubai
Guests' ChoiceBased on 1360 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
8.2
Facilities
9.0
Staff
9.1
Value for money
8.3
Free WiFi
9.0
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End of dialog contentReviewed: 16 September 2024
Ahmad
United Arab EmiratesIbn Majid experience was poor, food is bad, almost nothing to eat, and you have to pay for drinks including the water, I will never dine in there again.
Everything was exceptional, me and the family enjoyed every single moment. Special thanks to chef Mahdi from White Orchid Restaurant Palm Tree Hotel. he was so kind and my kids loved him a lot, I would like to thank the rest of the staff. 81 Restaurant was exceptional too, many food varieties, nice hospitality, very kind staff.
Stayed in September 2024
Reviewed: 16 September 2024
Mohahamam
United Arab Emirateswe came for the celebration of my wives birthday, they promised me to send a complementary cake but they did not. we had to wait in a queue for the breakfast, I have never had to do that before in any hotel before no matter how crowded it was.
The Swimming pools, the beach, the outside areas in the hotel are all amazing. the rooms are big and nice, the food is really good, the staff are wonderful and loved their attitude and support all amazing.
Stayed in September 2024
Reviewed: 15 September 2024
Lotfi
United Arab EmiratesAmazing staff and several nice views
Great place for holiday
Stayed in September 2024
Reviewed: 15 September 2024
Sijal
PakistanThe buses management was bad. No one except the driver knew which bus was getting where and the driver never reaches the bus stop unless it’s 2 minutes to the ride. The food was alight, not many options. The food at Shooters Club was really bad so I would not recommend it. The breakfast menu has gone down the drain since we visited last time.
We have been staying at JA Palm Tree court for while now. The over ambience of the place is good. You get to do so many things.
Stayed in August 2024
Reviewed: 14 September 2024
Imad
OmanThe football play area with out football ⚽️
The swimming pools
Stayed in August 2024
Reviewed: 13 September 2024
Ishankhot
United Arab EmiratesToo much waiting time for the buggies. But it was not a big deal.
The Beach was fantastic. Very clean and not too deep. Seating areas were close to the beach and bar. The kids splash pad was brilliant.
Stayed in September 2024
Reviewed: 10 September 2024
Anne
United Arab EmiratesBeautiful grounds, calm and relaxing. The staff were very friendly and welcoming. Great options of pools, so you can either relax or get into a party vibe. Dinning options are great and very affordable. Food was delicious
Stayed in September 2024
Reviewed: 9 September 2024
Haitham
OmanNothing
Facilities and staff services
Stayed in June 2024
Reviewed: 8 September 2024
Faisal
United KingdomNothing
Everything
Stayed in September 2024
Reviewed: 2 September 2024
Salim
United Arab EmiratesI went in the summer and it was very hot, however, this is the case everywhere in the UA. It’s a bit outside the city, so if you are coming from outside the UAE, I would not recommend this place as there are closer options to the city with better transportation options, but it would make a perfect staycation for people resident in the UAE.
The property is fully refurbished. Although the building is old, it looked like a brand new hotel. Very impressive atmosphere and facilities. Did not expect this level of service. Truly 5 stars resort , excellent for a family getaway.
Stayed in September 2024
Reviewed: 2 September 2024
Bharat
United Arab EmiratesNone
Everything was excellent
Stayed in September 2024
Reviewed: 31 August 2024
Carmen
AngolaEverything was lovely
Everything
Stayed in August 2024
Reviewed: 30 August 2024
Mansoor
OmanNot a fault of the management... but the place is far away from the city .. no outside-food was allowed in Might not be the most suitable place for people who get offended by people in their swimwear ...
The warm welcome from all staff... it IS something you can really feel it's like a culture, well done to the management. The kids liked the place a lot ..
Stayed in August 2024
Reviewed: 27 August 2024
Yousef
KuwaitFirst 2 or three buildings need to renovate and redecoration.
It’s a resort, many swimming pool, worker there very friendly and taking care of the place and the visitors, food nice, big rooms, and the Mr. Vyshak in the front desk made our trip easier and more comfortable.
Stayed in August 2024
Reviewed: 27 August 2024
Ahmed
United Arab EmiratesWater pressure was so low in the toilets, need more food options as palm tree restaurant doesn’t serve lunch and beach hotel restaurant is too small, lake view one was great with lots of variety. The seating areas around the pools need to get bigger to accommodate more people. For example at the splash park, there is only 12 shezlong, many families had to sit on the floor.
Service is great everyone was so nice and welcoming, food was good, room was big with lots of storage. Lots of greenery & peacocks just roaming around in peace. The buggy drivers are super nice, fast and always ready to have a nice talk or offer help. The food quality in general is very good.
Stayed in August 2024
Reviewed: 25 August 2024
Joanavel
United Arab EmiratesThe pool water becomes cloudy/dirty due to some guest came from the beach and go directly to the pool without washing their feet.
The sea view and the landscapes were amazing,the peacocks and the sound of water flowing in the garden is so relaxing.
Stayed in August 2024
Reviewed: 25 August 2024
Ahmed
United Arab EmiratesNothing
Friendly staff
Stayed in August 2024
Reviewed: 25 August 2024
Junizza
United Arab EmiratesOnly there is a delay in the checkin. We arrived at 3pm and just able to get the room at 4pm.
Everything, from the affordable rates including half board package, the room, the view, a lot of pools to choose from, the restaurants and the staff service are all commendable.
Stayed in July 2024
Reviewed: 22 August 2024
Ali
United Arab Emirates- property is clean, and staff were very helpful and friendly - service is superb
Stayed in August 2024
Reviewed: 22 August 2024
Mohd
OmanLocation too far from the city
Very spacious, great facilities
Stayed in July 2024
Reviewed: 19 August 2024
Mohamed
United Arab EmiratesThe pool water was not cleaned and over the beach counter fresh juice not good
Overall good and enjoyed the stay
Stayed in August 2024
Reviewed: 19 August 2024
Anis
United Arab EmiratesBest hotel in Dubai
Stayed in August 2024
Reviewed: 19 August 2024
Anis
United Arab EmiratesEverything perfect
Special thanks to E katrina, Patrick, Mohamed Aly , and specially the sales manager Mr Youssef
Stayed in August 2024
Reviewed: 19 August 2024
Qisheng
United Arab EmiratesThe Breakfast should improve somehow.
Stayed in August 2024
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