326 Al Khail Road, Al Jaddaf Area, United Arab Emirates, Bur Dubai, Dubai, United Arab Emirates
#236 of 724 hotels in Dubai
Guests' ChoiceBased on 7245 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.7
Facilities
8.6
Staff
8.7
Value for money
8.6
Free WiFi
8.9
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End of dialog contentReviewed: 25 June 2024
Karl
SwedenThe view from my room.
The overall staff was very nice. Close to the airport. (~ 10min by car). Spacious room. The pool lounge was pleasant.
Stayed in June 2024
Reviewed: 23 June 2024
Hawar
IraqThe time bus from the hotel to Dubai mall facilty not comfortable
It was good price and clean
Stayed in May 2024
Reviewed: 19 June 2024
Joyce
United Arab EmiratesService that day was slow
We were amazed with the room size spacious and nice...Breakfast was ok but should have more option... mostly was Indian food (no offense) but especially with children there should some variety they could choose from some kids don't eat food they dont know.
Stayed in June 2024
Reviewed: 19 June 2024
Claire
United Arab EmiratesI didn’t like is that the timing of the pool which is till 6pm, bec I usually stayed other hotel the timing up to 10pm. And I was upset because it is not good. Knocking to our room the staff and the guest in the 9th floor that we are noisy which you should have checked properly, not directly telling us.. It’s very unprofessional.
The room is very cozy.
Stayed in June 2024
Reviewed: 18 June 2024
Amer
United Arab EmiratesRoom was not calen at all
Staff are good
Stayed in June 2024
Reviewed: 18 June 2024
Gregory
AustraliaIt was a bit of a trek to the metro station. Very dusty outside - but we are in a desert area I suppose!
Great hotel. HUGE room. Facilities VERY GOOD. Restaurant was excellent. Really enjoyed staying here. Lots of shops nearby that we could get basic supplies etc Very helpful staff. Plenty of taxis etc.
Stayed in May 2024
Reviewed: 18 June 2024
Chandan
MauritiusThe tours guys at the entrance are not professional and the room toilet/bathroom should improve or renovate.
Early check in was provided at a reasonable rate.
Stayed in June 2024
Reviewed: 15 June 2024
Mhd
United Arab EmiratesBed wasn't comfortable at all I was staying in the hotel when they first open it, it was great but now the hotel looks over used and old.
Nice staff and service
Stayed in June 2024
Reviewed: 13 June 2024
Abbas
IranSheets are old and sometimes they don’t care about cleaning room. But when you call reception they provide everything.
Big suite, and free shuttle to dubai mall 2 times and festival city, acceptable breakfast. There is a capsule coffee machine.
Stayed in June 2024
Reviewed: 5 June 2024
Zy_oi
Lithuanialocation is not so good, around construction works, lots of noise. room windows were to pool, so all parties / noise were coming to room
nice personnel. hotel tries to make impression as it is luxurious (pompastic). quite clean
Stayed in April 2024
Reviewed: 3 June 2024
Marwa
Bahrain-
-
Stayed in June 2024
Reviewed: 1 June 2024
Rana
AustraliaStaff good
Cleaning
Stayed in June 2024
Reviewed: 28 May 2024
Abdulrahman
United Arab EmiratesI found yellow like spots in the towel and other towels looked old When the check out time there was a guy knocking the doors to inform us to leave which is something I didn’t like , it was better to call and remind us instead
The staff were friendly at the check in The room is nice Nice view at night time
Stayed in May 2024
Reviewed: 28 May 2024
Fatima
United Arab EmiratesClean and very friendly staff
Stayed in April 2024
Reviewed: 24 May 2024
Harith
OmanConstruction behind the hotel no view i came late and gave me back side view toward Construction side.
price rate clean new
Stayed in May 2024
Reviewed: 23 May 2024
Gubran
United Arab EmiratesThere is no barking underground
Stayed in May 2024
Reviewed: 20 May 2024
Palangag
United Arab EmiratesGood ambiance
Stayed in May 2024
Reviewed: 19 May 2024
Mahmood
OmanThere was noise overnight not sure from construction digging or from music.
Big room
Stayed in May 2024
Reviewed: 19 May 2024
Janice
United Arab EmiratesCarpet cleaning needs. Strong odor in the lobby. Exp
Nice breakfast. Shuttle service to mall.
Stayed in April 2024
Reviewed: 18 May 2024
Azamat
UzbekistanNoisy. Rooms are not noise isolated both from outside (there was constructions nearby) and inside noises (other guests were talking in the corridor).
Easy to connect. Manager supports through Watasapp. It was very helpful.
Stayed in May 2024
Reviewed: 10 May 2024
Amin
KenyaClean- all facilities as any 5+ hotels
It was near DFC my place of work
Stayed in May 2024
Reviewed: 9 May 2024
Ruby42
United Arab EmiratesTheir very accomodating, friendly. Nice food. I celebrated my bday and they sent me cake. Place is decent and comfortable. So many things to do to enjoy and relax in the vicinity. Complete facilities. This will be my regular getaway place for sure.
Stayed in May 2024
Reviewed: 9 May 2024
Hazel
New ZealandSpa was never open and no one returned message about treatments Shuttle bus was not available and the hotel did not offer an alternative. The suggestion was for me to fund a taxi.
Breakfast was really good
Stayed in May 2024
Reviewed: 5 May 2024
Sue
United KingdomNothing to complain about really. Would have liked to see the pool cleaned- didn’t notice anyone cleaning whatsoever.
Clean, welcoming. Friendly staff. Reasonable pricing. Small shop. Good gym. Pool attendant really helpful as the rest of staff.
Stayed in May 2024
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