Sheikh Zayed Road, Al Barsha, Dubai, United Arab Emirates
#40 of 724 hotels in Dubai
Guests' ChoiceBased on 7172 hotel reviews
9.2Cleanliness
9.3
Comfort
9.4
Location
9.5
Facilities
9.3
Staff
9.4
Value for money
8.8
Free WiFi
9.2
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End of dialog contentReviewed: 26 June 2024
Amal
LibyaNothing
The location was great Close to The Emirates Mall and the room was clean and neat and had all the necessary items to make the stay very comfortable, and Breakfast was a wonderful experience with great selection of food all staff were helpful and friendly, Fast check-in and checkout and I would like to give special thanks to receptionist Mr. Jad for his helpful. I recommend everyone planning to visit Dubai stay at this hotel
Stayed in June 2024
Reviewed: 25 June 2024
Abeer
United Arab EmiratesNothing!
Never disappoints! My go to hotel. Very convenient & connected to the mall
Stayed in June 2024
Reviewed: 25 June 2024
Jasem
KuwaitThis hotel never fails me ! Great hospitable service , excellent breakfast buffet. Clean comfortable rooms , BIG rooms ! Location is just perfect for hot summer vacation! We never left mall of emirates ! No hot summer sun :)
Stayed in May 2024
Reviewed: 25 June 2024
Jasem
KuwaitEverything was perfect
We always pick kempenski mall of emirates !! Great location , perfect to avoid sun exposure, ski dubai was nice , great kids arcade just above ski dubai , good dining options and excellent shopping. Rooms are spacious, clean , comfy bed , even the sofa bed AND the Toilet has Shatafa ! Excelled breakfast buffet
Stayed in May 2024
Reviewed: 23 June 2024
Rashed
United Arab Emirates-
Stayed in June 2024
Reviewed: 22 June 2024
Mariam
RussiaNA
The hotel is amazing was great to be there and be assisted by Ali from reception
Stayed in June 2024
Reviewed: 21 June 2024
Turki
Saudi ArabiaThe blankets were not comfortable.
The location, the mall access, the staff, the room size, and that the room has a separate living room.
Stayed in June 2024
Reviewed: 18 June 2024
Mariam
United Arab EmiratesLocation is convenient, clean and family place
Stayed in June 2024
Reviewed: 18 June 2024
Raghad
United Arab EmiratesNothing
Almost everything
Stayed in June 2024
Reviewed: 18 June 2024
Raghad
United Arab EmiratesThere was a little bit of delay in receiving my room but then it was solved
Almost everything about the hotel
Stayed in June 2024
Reviewed: 18 June 2024
Hisham
EgyptHot water takes long time to get hot, GYM is so small with few machines, try advised it’s getting renovated in another floor
My favorite place in Dubai, Location is perfect, room is spacious, staff were really nice and friendly
Stayed in June 2024
Reviewed: 14 June 2024
Faraz
PakistanHave stayed there multiple times before. An excellent experience as always
Stayed in June 2024
Reviewed: 11 June 2024
Russ
United KingdomA bit of noise from outside at night
Good service, location and pleasant food, staff always willing to help
Stayed in June 2024
Reviewed: 8 June 2024
Hanan
KuwaitNothing at all
The rooms are spacious, even the superior, and clean. The beds are comfy as well. You feel the luxury in every corner in the roomBeing a door away from the Mall of the Emirates, it’s a step away from cinema and shopping. The staff is very helpful and informative.
Stayed in June 2024
Reviewed: 7 June 2024
Reda
PortugalNothing
Hotel Was nice. Location perfect inside of Mall of Emirates. staff were very friendly especially Majdi Alabadi helped me with everything i needed.
Stayed in May 2024
Reviewed: 6 June 2024
Guraisha
AustraliaThe electric point next to the bed are broken so it’s hard to charge the phone it needs to be upgraded, had to disconnect the hair dryer to put the phone on charge.
Over all good
Stayed in June 2024
Reviewed: 5 June 2024
Sharif
QatarNA
Amazing room and facilities. Sherouq in particular excellent at her job alongside the rest of front of desk.
Stayed in June 2024
Reviewed: 4 June 2024
Shazia
United KingdomGym is poor for a hotel of such size and quality shower space in room is very small size - not designed well.
Location, pool area, restaurants, bed comfort, size of room
Stayed in May 2024
Reviewed: 3 June 2024
Joann
AustraliaI wish the pool was open a little later at night. Due to the day time heat we were not able to swim as much as we would have liked.
Exceptional location. Great access to Mall of Emirates and activities for the whole family. The attached mall offers incredible eating and entertainment options. The food at the hotel itself is fabulous. The breakfast buffet a huge highlight. Nothing was a problem for the team at the hotel. Concierge assisted with amusement park bookings and onward flights. Moses in food and beverage was a delight, highly professional and made us feel like we were celebrities! Cannot recommend highly enough for families or even solo travellers
Stayed in June 2024
Reviewed: 3 June 2024
Sofia
United Arab EmiratesLast weekend, we had the pleasure of staying at the Kempinski Hotel, Mall of the Emirates, for a staycation to celebrate my son's 8th birthday. The location of the hotel is perfect, as it is connected to the Mall of the Emirates and conveniently located next to Ski Dubai, where we spent an entire day having fun. From the moment we arrived, the staff were incredibly kind and friendly. At check-in, I mentioned we were there to celebrate my son's birthday. Fatima, the reception ambassador, went above and beyond by arranging a delightful surprise with cakes and balloons in our room. When we returned from Ski Dubai, my son was overjoyed to see the surprise, which made the day even more memorable. The room was thoughtfully designed with guests' comfort in mind, which added a special touch to our stay. This was our first time at the Kempinski, Mall of the Emirates, and we thoroughly enjoyed every moment, creating unforgettable memories. I highly recommend this hotel and we can’t wait to return for another stay.
Stayed in June 2024
Reviewed: 1 June 2024
Hyun
South KoreaNa
The exceptional service from checkin untill checkout Should extend everytime and choose this best hotel in dubai thanks for front office team ali, ahmed and everyone
Stayed in May 2024
Reviewed: 1 June 2024
ِabdullah
Saudi ArabiaNothing
All the time kempinski and people of kempinski thankyou so much for making our stay unforgettable thanks mohammad ali from recpetion team
Stayed in June 2024
Reviewed: 1 June 2024
Reem
United KingdomThe room was a bit smelly
Next to Mall of the Emirates
Stayed in April 2024
Reviewed: 30 May 2024
Wael
KuwaitEvery thing great
Stayed in May 2024
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