Sheikh Mohamed Bin Rashid Boulevard, Downtown Dubai, PO Box 31166, Downtown Dubai, Dubai, United Arab Emirates
#10 of 720 hotels in Dubai
Guests' ChoiceBased on 4365 hotel reviews
9.4Cleanliness
9.5
Comfort
9.6
Location
9.8
Facilities
9.4
Staff
9.6
Value for money
8.9
Free WiFi
9.3
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End of dialog contentReviewed: 27 June 2024
جاسم
United Arab EmiratesExcellent stay, thanks Ayman and Gomaa in the reception.
Stayed in June 2024
Reviewed: 23 June 2024
Sandry
SwitzerlandEveryone was very friendly especially Relly, william , anastasiia jenifer and Nawal.
Stayed in June 2024
Reviewed: 23 June 2024
Jawaher
BahrainOutside sounds
Good location, clean rooms, good stuff
Stayed in June 2024
Reviewed: 22 June 2024
Saliema
SingaporeNil… all was good
Location is superb especially since it’s directly linked to Dubai Mall.
Stayed in June 2024
Reviewed: 19 June 2024
Ss
KuwaitElegant and comfy & location of course
Stayed in June 2024
Reviewed: 17 June 2024
Mohamed
United Arab Emiratesجميل جدا
Stayed in May 2024
Reviewed: 17 June 2024
Opoku
United KingdomMy bathroom was bigger than my bedroom
Location
Stayed in June 2024
Reviewed: 16 June 2024
Aza
TanzaniaFacilities
Stayed in June 2024
Reviewed: 14 June 2024
Khalid
QatarEverything is perfect
Evertyhing is fine
Stayed in June 2024
Reviewed: 11 June 2024
Silvana
Seychelleslocation
Stayed in June 2024
Reviewed: 10 June 2024
Jennifer
GermanyBreakfast was ok. Rooms are very small. Location of the Hotel is very good, for people around Business bay. Spa is very EXPENSIVE!!! Gym is also ok, not big enough.
Stayed in March 2024
Reviewed: 10 June 2024
Jasim
BahrainNothing
Every thing
Stayed in June 2024
Reviewed: 7 June 2024
Sarah
KuwaitThe reception are very friendly and welcoming for check in
Stayed in May 2024
Reviewed: 5 June 2024
Ibrahim
United Arab EmiratesNothing
Location and staff
Stayed in June 2024
Reviewed: 4 June 2024
Rimon
UgandaHard to find on booking
Marina from reception for assisting me to cancel my booking in address fountain views and to book in Kempinski hotel as well as finding the suitable room for me I always stay here by mistake this time i booked the other hotel
Stayed in June 2024
Reviewed: 4 June 2024
Mohammed
UgandaI would like to thank Marina from the reception for her fast response and quick actions. The services are being much better than before And there is a huge improvement in the breakfast buffet
Stayed in June 2024
Reviewed: 2 June 2024
Laura
South AfricaNeed to have usb chargers on both side of the beds especially in the rooms with twin beds. Charging station was only on one side of the twin bed room.
The property was aesthetically pleasing. So much calmness. Convenience to go in an out of the Dubai mall.
Stayed in June 2024
Reviewed: 2 June 2024
Khaula
OmanAlthough my room was a non smoking room, the toilet smelt of cigarette smoke and it got worse in the evenings, I’m assuming it was coming from another room
The location was great and the staff were friendly and helpful especially Micheal from the Philippines
Stayed in June 2024
Reviewed: 30 May 2024
Lenka
LuxembourgEverything was perfect.
Very friendly, professional and competent staff, comfortable and clean rooms, large pool with first-class service, excellent location next to Dubai Mall.
Stayed in May 2024
Reviewed: 21 May 2024
Khalid
QatarThe door was not closing as it should be. The rooms are not sound proof, we could hear the people/door slamming.
Location the location and the staff. The lady in the reception (Relly) was very friendly.
Stayed in May 2024
Reviewed: 20 May 2024
Ebrahim
Saudi ArabiaFirst day, they did not clean my room until I came back at the evening so they apologize and they did it. Also, the safe box was not functioning Well, so I told them to fix it or replace it, but it takes time from them to replace it almost one day.
I used to live in this hotel when it was the address but now with Kempinski still excellent. I loved the hospitality, the welcoming the cleanliness and atmosphere. Location is the best in Dubai if you want to be closed to Dubai mall
Stayed in May 2024
Reviewed: 19 May 2024
Waheeda
BotswanaMe Gynash wqs a very friendly and helpful staff member
Stayed in May 2024
Reviewed: 19 May 2024
Mohammed
Saudi ArabiaThey upgraded my room. Friendly staff and always smiling especially the lady in reception
Stayed in May 2024
Reviewed: 16 May 2024
Joe
United KingdomQuite expensive and room door in need of some repair, adjacent bar quite pretentious
Friendly professional staff and fantastic breakfast and how well they coped with the flooding
Stayed in April 2024
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