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  5. Reviews of Jumeirah Beach Hotel Dubai

Reviews of Jumeirah Beach Hotel Dubai This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jumeirah Beach Road, Umm Suqeim, Dubai, United Arab Emirates

#140 of 723 hotels in Dubai

Guests' Choice

Review Score

Based on 1692 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    9.0

  • Value for money

    8.0

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 21, 2024

    10
    wow
    • Leisure trip
    • Group
    • Ocean View Deluxe Room - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 7 nights

    n/a

    room 807- just wow

    Stayed in June 2024

  • Reviewed: June 16, 2024

    8.0
    Loved the place but will not be back as it’s not relaxing for couples as too many children.
    • Leisure trip
    • Couple
    • Ocean View Club Room with Club Lounge access - Daily Breakfast & Afternoon Tea, Evening Drinks & Canapes, all-day refreshments and Wild Wadi Waterpark™ Access
    • Stayed 7 nights
    • Submitted from a mobile device

    Too many noisy unsupervised screaming children. Lack of adult only areas in the main dinning room, which was brought to the attention of the supervisor. I appreciate that it is a family hotel but since our last visit it definitely does not appeal to couples. We were in a club room and it was only on our second last day that afternoon tea was child free, which was fabulous. The sunset room is amazing as no children running around, this would be a great area for adults only to able to buy drinks and relax after sundowners was over. Also the executive pool was fabulous and the staff were amazing. We went early and then left when it was busy with children. There was never an area in the hotel just to sit and relax. Also the price of the drinks were very expensive.

    The bedrooms were beautiful and the staff were amazing everywhere we went. All areas of the hotel were immaculate. The location and facilities were great. The cold water, ice lollies and sliced pineapple were lovely touches at the pool. The toilet attendants were just lovely and did an amazing job of keeping the toilets in an outstanding condition. Much applause to them, I’m sure they don’t get the recognition they deserve. Please pass this on to them.

    Stayed in June 2024

  • Reviewed: June 14, 2024

    10
    I was extremely pleased and would defibatekh recommend and can’t wait to stay again.
    • Leisure trip
    • Travelers with friends
    • Ocean View Deluxe Room - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 1 night
    • Submitted from a mobile device

    No major issues. The presenting one card , one floor lift system may be a bit tricky in the beginning.

    Modern , beautifully pleasing to the eye exceptional hotel with all the facilities you would expect from a Jumeira group enterprise. Staff are very helpful and professional. They genuinely make you feel valued. It’s simply a unique , high quality, very well maintained hospitality service which provides a real sense of value. As you would expect from this group , it’s the small touches that make the distance such as the aromatic perfume running throughout the hotel and the complimentary self care and pampering products provided in the walk in. Shower and bathrooms. After you open the electric curtains., the ocean view is simply breathtaking. The pool and beach facilities will match any in the region supported by the now well re known Jumeira buggy service. I was also very impressed.with the level of cleanliness and high standards maintained during my stay.

    Stayed in June 2024

  • Reviewed: June 13, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe Room with Private Balcony - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 4 nights
    • Submitted from a mobile device

    Very child friendly- perfect for families

    Stayed in June 2024

  • Reviewed: June 12, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe Room - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 4 nights

    Nothing

    Stayed in a deluxe room with a spectacular sea view and a breathtaking view of the Burj Al Arab. The room was beautifully designed, spacious, and equipped with all the modern amenities one could ask for. The service at the Hotel is exceptional. Every staff member I encountered was friendly and professional. The breakfast buffet offered a wide array of delicious options, catering to all tastes and dietary needs. Kids Club and Kids pool are also so handy for parents.

    Stayed in June 2024

  • Reviewed: June 9, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Ocean View Deluxe Room - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything! I love Jumeirah, very clean, staff very friendly, great food, amazing people! Loved it.

    Stayed in June 2024

  • Reviewed: June 9, 2024

    8.0
    Great Hotel
    • Business trip
    • Solo traveler
    • Ocean View Deluxe Room - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 6 nights
    • Submitted from a mobile device

    They are currently extending hotel next door, so there is construction but not too bad.

    Nice rooms, friendly and helpful staff

    Stayed in June 2024

  • Reviewed: June 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Ocean View Deluxe Room with Private Balcony - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 3 nights
    • Submitted from a mobile device

    The beach, pool everyone was so kind and very helpful

    I had booked for 3 nights and ended up extending 8 more nights. Food was good, rooms clean everything was perfect for us. I recommend everyone to visit the hotel

    Stayed in June 2024

  • Reviewed: June 6, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe Room with Private Balcony - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 9 nights
    • Submitted from a mobile device

    The location is amazing, nice restaurants and bars. Tasty food on breakfast/lunch. Good infrastructure and kids areas( pool/waterpark)

    Stayed in May 2024

  • Reviewed: May 31, 2024

    10
    Excellent hotel with fantastic swimming pools and beach
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe Room - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 3 nights

    nothing to mention

    Room was a very good size, They provided me the extra bed for my daughter, the view was amazing, overlooking the beach, swimming pool and Burj al Arab, the rooms were super clean and the cleaning staff were super amazing making sure we were happy with the room and if anything was needed, the hotel also helped me with early check in as i was around 90 minutes earlier then check in which was super helpful and Ive stayed at other hotels in Dubai and never got to check in earlier

    Stayed in May 2024

  • Reviewed: May 27, 2024

    9.0
    Wonderful hotel to stay in
    • Leisure trip
    • Couple
    • Ocean View Deluxe Room - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Room,beach,beach restaurant, service, butler service, breakfast ,room service, and housekeeping and bell staff

    Stayed in May 2024

  • Reviewed: May 27, 2024

    9.0
    Still one of our favorite hotels in UAE!
    • Leisure trip
    • Couple
    • Ocean View Deluxe Room with Private Balcony - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 4 nights

    Unfortunately, the service at the door was not what it used to be. We weren't greeted as friendly as we used to be, the door wasn't always held open, once they couldn't find our car and when checking in a piece of luggage fell down and the bag was torn and when checking out they simply forgot to load a piece of luggage, luckily we thought of it ourselves when counting and checking and the gentleman found it somewhere after a while. And the new system of scanning the card is very annoying.

    For my wife and me, the Jumeirah Beach Hotel is still one of the most beautiful hotels in UAE and, above all, has the most spectacular view. Even if the service at the door is no longer as perfect as it used to be and the Jumeirah logo, which we love, is unfortunately no longer there. We had a great time at this hotel and would love to come back any time!

    Stayed in May 2024

  • Reviewed: May 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe Room - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 4 nights
    • Submitted from a mobile device

    Pools, beach, direct access to wild wadi, room space.

    Stayed in May 2024

  • Reviewed: May 24, 2024

    10
    unforgettable experience of fun and relaxation.
    • Leisure trip
    • Family with young children
    • Ocean View Family Deluxe Room with Murphy Wall Beds - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 2 nights
    • Submitted from a mobile device

    If you go to visit Dubai one day, I recommend to all Jumeirah Beach Hotel, because what me and my family feels. They have their own logo about them “ Stay Different “. Really they meant. starting at the entrance welcoming, At the reception, they care about you and do not let you wait long, They explain the resort's facilities to you. There are staff other than staff at the reception to serve you, like Mrs. Engela Dordzhieva all what you will see smiling. The room was clean clean clean I meant and comfortable On the 14th floor, view at Burj Al Arab and the sea view and sunset view you have a beautiful moment from the room. they have different rooms with the options you like. They have a large breakfast with many varieties and options, and a breakfast area for children, there are a TV and channel for children to enjoy the meal. There are shops inside, they don't leave you needing to go out. I'm talking about the swimming pools, they have a variety of options for children and adults, and the Olympic swimming pool with barriers. Pools are clean and clear. staff are very very very kind and smiling and's serve you well. Just tell them what you need they can serve you. On of experience at adult pool the staff name's: Mr. Jojje, Sahadat, Jabed, Manraj The Kids club, they have time to leave the child alone start from 10 a.m till 12:45p.m like what we did with my daughter 3 years she had a great time and the Message you status on your what’s up about your daughter I will post Example from my what’s: “ I met your daughter already Sir and she’s doing arts and crafts 😊 ”. From Mrs. Regie Anne She kind and taking care of all children’s needs with other staff with her. at 01:00 they can enter you with your child and the third time they have They have large private was clean with the view at Burj Al Arab. They have free access to Wild Wadi Water Park. Its location is next to it. Free Towels before entering the park. Just tall them your room number.

    Stayed in May 2024

  • Reviewed: May 23, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe Room - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 5 nights

    It was perfect in everything.

    Stayed in May 2024

  • Reviewed: May 22, 2024

    10
    Wonderful !
    • Leisure trip
    • Group
    • Ocean View Club Room with Club Lounge access - Daily Breakfast & Afternoon Tea, Evening Drinks & Canapes, all-day refreshments and Wild Wadi Waterpark™ Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Ticks every box Looked after very very well by Staff

    Stayed in May 2024

  • Reviewed: May 22, 2024

    10
    It was an exceptional stay which left a memorable stay.
    • Leisure trip
    • Family with young children
    • Ocean View Family Deluxe Room with Murphy Wall Beds - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 3 nights
    • Submitted from a mobile device

    The waiting time at the elevator

    Stayed in May 2024

  • Reviewed: May 22, 2024

    10
    The hotel, staff, restaurants,beach & service are second to none. Thank you for an unforgettable experience!! We wil
    • Leisure trip
    • Family with young children
    • Ocean View Family Deluxe Room with Murphy Wall Beds - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 7 nights
    • Submitted from a mobile device

    The only little issue I had was when you order room service and you pay by cash, make sure you do not sign any receipt as this is charged to your room!! I paid all room service fees by cash but I had signed three of them and was charged :(

    EVERYTHING

    Stayed in May 2024

  • Reviewed: May 21, 2024

    10
    Amazing stay, highly recommended
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe Room with Private Balcony - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 4 nights
    • Submitted from a mobile device

    A little crowded at the breakfast area, no jacuzzi at the spa area.

    The biggest territory and amenities among the other nearby hotels, including multiple pools and sunbeds near the sea. Tennis courts available to rent and gym. Stunning views towards Burj Al Arab, the view is very open. Highly recommended.

    Stayed in March 2024

  • Reviewed: May 21, 2024

    10
    Best hotel at Jumeirah beach
    • Business trip
    • Group
    • Ocean View Deluxe Room - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 4 nights
    • Submitted from a mobile device

    Sometimes it was too cold in the room after housekeeping.

    The staff is very helpful and kind, they serve you immediately! The hotel is very nice, comfortable, the garden and the beach is amazing.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    9.0
    Worth to stay! If you find a good deal in booking.com grab it!
    • Leisure trip
    • Family with young children
    • Ocean View Deluxe Room with Private Balcony - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 1 night
    • Submitted from a mobile device

    The deposit they are charging

    Mostly staffs and facilities

    Stayed in May 2024

  • Reviewed: May 19, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Ocean View Deluxe Room - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 2 nights
    • Submitted from a mobile device

    There is no water flushing at toilet - its important for arab people specially we are at arab country

    Very nice View - clean - good furniture

    Stayed in May 2024

  • Reviewed: May 19, 2024

    10
    Definitely one of the best hotels in Dubai
    • Leisure trip
    • Couple
    • Ocean View Deluxe Room with Private Balcony - includes Wild Wadi Waterpark™ and KiDS Club access
    • Stayed 2 nights
    • Submitted from a mobile device

    The best possible location. Completely renovated. Pool , Beach

    Stayed in May 2024

  • Reviewed: May 18, 2024

    8.0
    Great but not for couples without children.
    • Leisure trip
    • Couple
    • Ocean View Club Room with Club Lounge access - Daily Breakfast & Afternoon Tea, Evening Drinks & Canapes, all-day refreshments and Wild Wadi Waterpark™ Access
    • Stayed 2 nights
    • Submitted from a mobile device

    Not enough separation between those with children and not. Frustratedly, I believe the executive pool should be child free unless positioned near the children’s section. But we experienced families placed in all areas and for us, with no children didn’t find it all that relaxing. Especially, when there isn’t an adult only section.

    Stayed in May 2024

Showing 1 - 25

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