Jumeirah Beach Road, Umm Suqeim, Dubai, United Arab Emirates
#140 of 723 hotels in Dubai
Guests' ChoiceBased on 1692 hotel reviews
8.7Cleanliness
9.2
Comfort
9.3
Location
9.3
Facilities
9.0
Staff
9.0
Value for money
8.0
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 21, 2024
Habib
United Kingdomn/a
room 807- just wow
Stayed in June 2024
Reviewed: June 16, 2024
Audrey
United KingdomToo many noisy unsupervised screaming children. Lack of adult only areas in the main dinning room, which was brought to the attention of the supervisor. I appreciate that it is a family hotel but since our last visit it definitely does not appeal to couples. We were in a club room and it was only on our second last day that afternoon tea was child free, which was fabulous. The sunset room is amazing as no children running around, this would be a great area for adults only to able to buy drinks and relax after sundowners was over. Also the executive pool was fabulous and the staff were amazing. We went early and then left when it was busy with children. There was never an area in the hotel just to sit and relax. Also the price of the drinks were very expensive.
The bedrooms were beautiful and the staff were amazing everywhere we went. All areas of the hotel were immaculate. The location and facilities were great. The cold water, ice lollies and sliced pineapple were lovely touches at the pool. The toilet attendants were just lovely and did an amazing job of keeping the toilets in an outstanding condition. Much applause to them, I’m sure they don’t get the recognition they deserve. Please pass this on to them.
Stayed in June 2024
Reviewed: June 14, 2024
Imran
United KingdomNo major issues. The presenting one card , one floor lift system may be a bit tricky in the beginning.
Modern , beautifully pleasing to the eye exceptional hotel with all the facilities you would expect from a Jumeira group enterprise. Staff are very helpful and professional. They genuinely make you feel valued. It’s simply a unique , high quality, very well maintained hospitality service which provides a real sense of value. As you would expect from this group , it’s the small touches that make the distance such as the aromatic perfume running throughout the hotel and the complimentary self care and pampering products provided in the walk in. Shower and bathrooms. After you open the electric curtains., the ocean view is simply breathtaking. The pool and beach facilities will match any in the region supported by the now well re known Jumeira buggy service. I was also very impressed.with the level of cleanliness and high standards maintained during my stay.
Stayed in June 2024
Reviewed: June 13, 2024
Nadia
United KingdomVery child friendly- perfect for families
Stayed in June 2024
Reviewed: June 12, 2024
Ramin
AustraliaNothing
Stayed in a deluxe room with a spectacular sea view and a breathtaking view of the Burj Al Arab. The room was beautifully designed, spacious, and equipped with all the modern amenities one could ask for. The service at the Hotel is exceptional. Every staff member I encountered was friendly and professional. The breakfast buffet offered a wide array of delicious options, catering to all tastes and dietary needs. Kids Club and Kids pool are also so handy for parents.
Stayed in June 2024
Reviewed: June 9, 2024
Barbara
ItalyEverything! I love Jumeirah, very clean, staff very friendly, great food, amazing people! Loved it.
Stayed in June 2024
Reviewed: June 9, 2024
Soroosh
SpainThey are currently extending hotel next door, so there is construction but not too bad.
Nice rooms, friendly and helpful staff
Stayed in June 2024
Reviewed: June 7, 2024
Susan
ZambiaThe beach, pool everyone was so kind and very helpful
I had booked for 3 nights and ended up extending 8 more nights. Food was good, rooms clean everything was perfect for us. I recommend everyone to visit the hotel
Stayed in June 2024
Reviewed: June 6, 2024
Ecaterina
CyprusThe location is amazing, nice restaurants and bars. Tasty food on breakfast/lunch. Good infrastructure and kids areas( pool/waterpark)
Stayed in May 2024
Reviewed: May 31, 2024
Qasim
United Kingdomnothing to mention
Room was a very good size, They provided me the extra bed for my daughter, the view was amazing, overlooking the beach, swimming pool and Burj al Arab, the rooms were super clean and the cleaning staff were super amazing making sure we were happy with the room and if anything was needed, the hotel also helped me with early check in as i was around 90 minutes earlier then check in which was super helpful and Ive stayed at other hotels in Dubai and never got to check in earlier
Stayed in May 2024
Reviewed: May 27, 2024
Mohammedhashem
Saudi ArabiaNothing
Room,beach,beach restaurant, service, butler service, breakfast ,room service, and housekeeping and bell staff
Stayed in May 2024
Reviewed: May 27, 2024
Michail
SwitzerlandUnfortunately, the service at the door was not what it used to be. We weren't greeted as friendly as we used to be, the door wasn't always held open, once they couldn't find our car and when checking in a piece of luggage fell down and the bag was torn and when checking out they simply forgot to load a piece of luggage, luckily we thought of it ourselves when counting and checking and the gentleman found it somewhere after a while. And the new system of scanning the card is very annoying.
For my wife and me, the Jumeirah Beach Hotel is still one of the most beautiful hotels in UAE and, above all, has the most spectacular view. Even if the service at the door is no longer as perfect as it used to be and the Jumeirah logo, which we love, is unfortunately no longer there. We had a great time at this hotel and would love to come back any time!
Stayed in May 2024
Reviewed: May 26, 2024
Fouz
Saudi ArabiaPools, beach, direct access to wild wadi, room space.
Stayed in May 2024
Reviewed: May 24, 2024
Theyab
Saudi ArabiaIf you go to visit Dubai one day, I recommend to all Jumeirah Beach Hotel, because what me and my family feels. They have their own logo about them “ Stay Different “. Really they meant. starting at the entrance welcoming, At the reception, they care about you and do not let you wait long, They explain the resort's facilities to you. There are staff other than staff at the reception to serve you, like Mrs. Engela Dordzhieva all what you will see smiling. The room was clean clean clean I meant and comfortable On the 14th floor, view at Burj Al Arab and the sea view and sunset view you have a beautiful moment from the room. they have different rooms with the options you like. They have a large breakfast with many varieties and options, and a breakfast area for children, there are a TV and channel for children to enjoy the meal. There are shops inside, they don't leave you needing to go out. I'm talking about the swimming pools, they have a variety of options for children and adults, and the Olympic swimming pool with barriers. Pools are clean and clear. staff are very very very kind and smiling and's serve you well. Just tell them what you need they can serve you. On of experience at adult pool the staff name's: Mr. Jojje, Sahadat, Jabed, Manraj The Kids club, they have time to leave the child alone start from 10 a.m till 12:45p.m like what we did with my daughter 3 years she had a great time and the Message you status on your what’s up about your daughter I will post Example from my what’s: “ I met your daughter already Sir and she’s doing arts and crafts 😊 ”. From Mrs. Regie Anne She kind and taking care of all children’s needs with other staff with her. at 01:00 they can enter you with your child and the third time they have They have large private was clean with the view at Burj Al Arab. They have free access to Wild Wadi Water Park. Its location is next to it. Free Towels before entering the park. Just tall them your room number.
Stayed in May 2024
Reviewed: May 23, 2024
İlhan
TurkeyIt was perfect in everything.
Stayed in May 2024
Reviewed: May 22, 2024
Sarah
CanadaTicks every box Looked after very very well by Staff
Stayed in May 2024
Reviewed: May 22, 2024
Carolyn
GermanyThe waiting time at the elevator
Stayed in May 2024
Reviewed: May 22, 2024
Nicholas
United KingdomThe only little issue I had was when you order room service and you pay by cash, make sure you do not sign any receipt as this is charged to your room!! I paid all room service fees by cash but I had signed three of them and was charged :(
EVERYTHING
Stayed in May 2024
Reviewed: May 21, 2024
Anna
United Arab EmiratesA little crowded at the breakfast area, no jacuzzi at the spa area.
The biggest territory and amenities among the other nearby hotels, including multiple pools and sunbeds near the sea. Tennis courts available to rent and gym. Stunning views towards Burj Al Arab, the view is very open. Highly recommended.
Stayed in March 2024
Reviewed: May 21, 2024
Viktória
HungarySometimes it was too cold in the room after housekeeping.
The staff is very helpful and kind, they serve you immediately! The hotel is very nice, comfortable, the garden and the beach is amazing.
Stayed in May 2024
Reviewed: May 20, 2024
Rachelle
United Arab EmiratesThe deposit they are charging
Mostly staffs and facilities
Stayed in May 2024
Reviewed: May 19, 2024
Sherif
United Arab EmiratesThere is no water flushing at toilet - its important for arab people specially we are at arab country
Very nice View - clean - good furniture
Stayed in May 2024
Reviewed: May 19, 2024
Afshin
GermanyThe best possible location. Completely renovated. Pool , Beach
Stayed in May 2024
Reviewed: May 18, 2024
Lloyd
United KingdomNot enough separation between those with children and not. Frustratedly, I believe the executive pool should be child free unless positioned near the children’s section. But we experienced families placed in all areas and for us, with no children didn’t find it all that relaxing. Especially, when there isn’t an adult only section.
Stayed in May 2024
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