Dubai, Dubai Festival City, Dubai, United Arab Emirates
#142 of 724 hotels in Dubai
Guests' ChoiceBased on 1621 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.8
Staff
9.1
Value for money
8.3
Free WiFi
8.7
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End of dialog contentReviewed: 26 June 2024
Ahmedqtr
QatarNothing
Everything was good and the front desk staff was perfect and helpful especially Joy .
Stayed in June 2024
Reviewed: 24 June 2024
Abdulaziz
United Arab EmiratesThe hotel is attached to festival mall and very convenicent
The property was clean and the reception and room service was excellent
Stayed in June 2024
Reviewed: 23 June 2024
Manal
KuwaitNon
Its excellent
Stayed in June 2024
Reviewed: 23 June 2024
Ian
United Arab EmiratesAll good. No comment
Great service and excellent food
Stayed in June 2024
Reviewed: 23 June 2024
Ayesha
United Arab EmiratesNothing
Spacious compare to other hotels and connected to the mall.
Stayed in June 2024
Reviewed: 22 June 2024
Rashad
United Arab EmiratesNothing
Excellent
Stayed in June 2024
Reviewed: 21 June 2024
Roshan
United Arab EmiratesN/A
break fast excellent , location very good
Stayed in May 2024
Reviewed: 20 June 2024
Mohammed
United Arab EmiratesNo deep pool, Pools are suitable for kids
Nice location 👌, good staff 👍 helpful
Stayed in June 2024
Reviewed: 20 June 2024
Aly
United Arab EmiratesI thank Mr Amir front office for his professionalism help and smooth performance
Excellent
Stayed in June 2024
Reviewed: 19 June 2024
Munuhe
United StatesNothing
The room was spacious great view... staff went above and beyond
Stayed in June 2024
Reviewed: 18 June 2024
Rima
United Arab EmiratesLocation and room view
Stayed in June 2024
Reviewed: 17 June 2024
Asma
Saudi ArabiaEverything was good
It was near to the concert venue
Stayed in June 2024
Reviewed: 14 June 2024
Atieh
JordanNo a wall socket phone charger available in the room
Stayed in June 2024
Reviewed: 12 June 2024
Rashad
United Arab EmiratesNothing that worth mentioning, but it was expected to find slippers in the room.
In overall everything was great. Staff were excellent. A sweet surprise to place a birthday cake in the room without asking for it. Generous to provide complimentary still drinking water bottles.
Stayed in June 2024
Reviewed: 11 June 2024
Ali
Australiarelatively far from city centre
very nice hotel, clean spacious rooms, good quality materials were used in the room. tasty breakfast with lot of options close to the festival city with easy access to the shops and restaurant/ food court also close to the airport
Stayed in May 2024
Reviewed: 9 June 2024
Maziar
United Arab EmiratesThere was a lot of disturbing noise in the room, of course, the reason was the festival in the hotel area.
Staff was kindly & the room was clean and comfortable.
Stayed in June 2024
Reviewed: 9 June 2024
Fivecharacters9
SloveniaSome of the staff looked like they were afraid to make a mistake. It would be better if you empower your staff, to feel secure dealing with sometimes demanding clients and feel safe if there is a mistake made. We all make mistakes.
I loved how everything was running smoothly. Hving travelled from very far away for a short business educational trip I had some concerns but had no problems what so ever.
Stayed in June 2024
Reviewed: 9 June 2024
Amirmahdi
CanadaWe were supposed to have a free airport shuttle but we couldn’t find it and went the hotel by taxi
The staff were kind and polite. Specially Mr.Usman Ghani was very kind and helpful, he made us very memorable trip . We really thank him. I think he is very committed to his work and did the best for us. I really appreciate him
Stayed in June 2024
Reviewed: 9 June 2024
Seyed
CanadaI liked the hotel because it was next to a good mall. The staff were kind specially Mr.Usman Ghani who was very helpful ,friendly and kind
Stayed in June 2024
Reviewed: 9 June 2024
Faris
JordanPerfect location, connected to a huge shopping mall and surrounded with many restaurants! Friendly and professional staff . Nice rooms and good amenities
Stayed in June 2024
Reviewed: 9 June 2024
Lulu
KuwaitI like everything
Stayed in June 2024
Reviewed: 8 June 2024
Omar
Saudi ArabiaNothing
Everything good
Stayed in May 2024
Reviewed: 8 June 2024
Davoud
JapanEverything
Stayed in June 2024
Reviewed: 7 June 2024
Budoor
OmanOne time someone knocked the door and directly opened the door. They should wait for us to open the door.
This is our fifth time to stay in the same hotel, always welcoming. The location and the access to the mall is the first reason we come back. We tried the breakfast this time and it was perfect. The staff so helpful and welling to help always.
Stayed in June 2024
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