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  5. Reviews of Andaz Capital Gate Abu Dhabi - a concept by Hyatt

Reviews of Andaz Capital Gate Abu Dhabi - a concept by Hyatt 5 stars

Abu Dhabi National Exhibition Centre (ADNEC), Abu Dhabi, United Arab Emirates

#25 of 124 hotels in Abu Dhabi

Guests' Choice

Review score

Based on 1320 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    8.8

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 26 June 2024

    10
    Amazing
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Many thanks to Mr. OM Prakash for the exceptional service.

    Stayed in June 2024

  • Reviewed: 22 June 2024

    9.0
    Large, spacious room with a gorgeous bathroom.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    The location was a bit far from downtown and Yas Island. A suggestion would be to add bath supplies, such as a loofah/sponge, bubbles and bath salts.

    The room was exceptionally large and the bathroom was gorgeous. The bathtub had a lovely view and was a great size for one person. The restaurant was french chic, with a nice color palette. The buffet was a nice size with a little bit of everything. Eggs were cooked to your order and brought to your table. The pool lobby was quaint, with fresh lemon water. The best part of the hotel was the staff. They were very accommodating and friendly.

    Stayed in May 2024

  • Reviewed: 22 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent all round and great location

    Stayed in May 2024

  • Reviewed: 22 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The pool is a little bit small

    New Very big rooms

    Stayed in June 2024

  • Reviewed: 21 June 2024

    10
    It was a happy travel trip
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Air conditioning at the reception floor

    The best House keeping The best Valet parking service

    Stayed in June 2024

  • Reviewed: 17 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The swimming pool is small

    Everything

    Stayed in June 2024

  • Reviewed: 13 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room with Panoramic View
    • Stayed 2 nights
    • Submitted via mobile

    There were no covered parking.

    Room was excellent. Facilities are good and everyone is friendly and helpful.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    10
    Service is great. Check in was fast. Staff is very helpful.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Service is great. Check in was fast. Staff is very helpful.

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Review on Andaz Capital Gate
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No comment

    Friendly staff, good location, and good price.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    10
    Comfortable stay for a day, location is a bit hard without a car.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    The location is a bit far from the rest of Abu Dhabi, everything good was over 20 minutes away so we had to do a little driving. The hotel itself is not the building, it is on the 16th floor of the building so pay attention to that.

    The views were really pretty, it made our stay 10x more enjoyable. The beds were really comfy too. The room is also big and spacious. They had an electric car charger which was really convenient for us!

    Stayed in June 2024

  • Reviewed: 31 May 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Thank you for ZAIN in the reception he was super kind & helping

    Stayed in May 2024

  • Reviewed: 30 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    This is one of the nicest hotels I have stayed at. The infrastructure is so unique and the interior design is eclectic but works really well. Amazing views from the rooms

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    • Leisure trip
    • Family with young children
    • King Room with Panoramic View
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 21 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The design , property cleanes and customer service

    Stayed in May 2024

  • Reviewed: 17 May 2024

    10
    Thank you very much!
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 4 nights

    Yes, thank you~

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Amazing and the staff are the very best !!
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing !

    The service I received was amazing !!!

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Just perfect with a super service team
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The service was perfect, the room are very qualitative and the location is really great : Near the airport, great mosque and not too far from the Corniche. Special thanks to Ram at the Conciergerie who did an excellent job as we were late for the flight, and the Egyptian lady at the reception who did a super job with us ! I recommend

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Swimming pool small

    Rooms, gym

    Stayed in April 2024

  • Reviewed: 8 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    nothing really! loved everything but if i dig deep, maybe the coffee machine could've been better

    one of the best washrooms a hotel can have. amazing view from hotel

    Stayed in April 2024

  • Reviewed: 7 May 2024

    8.0
    Great stay, friendly staff.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    We dined in the restaurant with the Iftar menu the night of our stay. Most of the food was bland and not flavourful. There was an excellent soup which made it a bit better, but other than that I would not try this outlet again. We have experienced way better.

    The room was excellent, the staff friendly. Especially Abik who was the manager on duty when we checked in. He went out of his way to accomodate us and assist with a special occasion. The pool view and drinks were also great.

    Stayed in April 2024

  • Reviewed: 4 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The location, receptionist are friendly

    Stayed in May 2024

  • Reviewed: 1 May 2024

    10
    It was greatfull
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Comfortable
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    I had the pleasure of experiencing exceptional service from Mr. Kumar during my recent stay at the hotel. From the moment I arrived, Mr. Kumar went above and beyond to ensure that my stay was comfortable and enjoyable. His professionalism, attentiveness, and genuine desire to assist were evident from the start. Not only did Mr. Kumar assist me with the check-in process swiftly, but he also took the time to inquire about my preferences and any special requirements I might have had. Throughout my stay, he consistently exceeded my expectations with his prompt and efficient service. Whether it was providing recommendations for local attractions, ensuring that my room was immaculately clean and well-stocked, or promptly addressing any queries or concerns I had, Mr. Kumar was always on hand to assist with a friendly smile. Furthermore, his dedication to ensuring the satisfaction of guests was truly commendable. He anticipated my needs before I even had to ask, demonstrating his exceptional attention to detail and commitment to delivering top-notch service. Overall, my experience at the hotel was greatly enhanced by Mr. Kumar's exceptional service. His professionalism, friendliness, and willingness to go the extra mile did not go unnoticed, and I am sincerely grateful for his assistance during my stay. I would like to extend my heartfelt thanks to Mr. Kumar for making my time at the hotel truly memorable. He is a true asset to your team, and I would not hesitate to recommend the hotel to others based on the outstanding service I received from him. Thank you, Mr. Kumar.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Great.
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no shades for the car, pigeons were not great.

    Everything was smoothly going.

    Stayed in March 2024

Showing 1 – 25

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