Palm West Beach, Palm Jumeirah, Dubai, United Arab Emirates
#78 of 733 hotels in Dubai
Guests' ChoiceBased on 1943 hotel reviews
9.1Cleanliness
9.4
Comfort
9.5
Location
9.3
Facilities
9.3
Staff
9.3
Value for money
8.7
Free WiFi
9.0
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End of dialog contentReviewed: 19 September 2024
Michael
United KingdomNothing to write here
Location/Service were excellent
Stayed in September 2024
Reviewed: 18 September 2024
Johannes
NetherlandsAbsolutely amazing!! Hospitality in optima forma.
Stayed in September 2024
Reviewed: 17 September 2024
Arsham
United Arab EmiratesThe room was smaller than my last visit and the view was not as good the pool was not clean, and the pool bar wall had green algae! sun bed cushions were stained! the room shower glass was not clean
the range of facilities is good
Stayed in September 2024
Reviewed: 17 September 2024
Daniil
IsraelNothing to say here
I’ve already written a review in June after my previous stay - nothing really to add. My second stay was as good as the first one - close to perfect). It’s a fantastic place with a high quality service.
Stayed in September 2024
Reviewed: 17 September 2024
Erin
AustraliaThe noisy neighbour was the only thing we did not like.
We had a problem with the noise from the room next door, loud music all night keeping us up, it was horrible! I couldn’t believe I had paid money to stay somewhere so nice but not be able to sleep. The staff were amazing at 3am in finding us a new room. I would have been so upset if they hadn’t been able to resolve the issue and they dealt with it very pleasantly.
Stayed in September 2024
Reviewed: 16 September 2024
Ben
United KingdomThe only thing 1 thing I can fault is sometimes the food at the buffet breakfast wasn’t always hot.
Fabulous hotel! Always smells amazing! Staff are all very friendly! The food is unreal & the atmosphere is great! Staff are always will to help with any queries!
Stayed in September 2024
Reviewed: 16 September 2024
Olwethu
South AfricaNothing
Breakfast was ok, not many meat options
Stayed in September 2024
Reviewed: 15 September 2024
Mariya
UkraineService is very good! Especially want to highlight front office, very kind and helpful people, professional hospitality way of treating guests! Grateful to Angie, to Kuma and Alina! One of the best front office team on palm Jumeirah!
Stayed in September 2024
Reviewed: 15 September 2024
Мудунов
RussiaWe liked the room and service, pool was great! Thanks to Alina and Devang for their assistance and smooth check out!
Stayed in September 2024
Reviewed: 15 September 2024
Cielito
Saudi ArabiaBreakfast is great, but location is far from City Center.
Stayed in August 2024
Reviewed: 13 September 2024
Jovan
United StatesN/A
Everything was great - the staff, the cleaning crew, the room service, the restaurant options, the pool area including staff and the beach area.
Stayed in September 2024
Reviewed: 11 September 2024
Dino
South AfricaAlready perfect.
Loved absolutely everything about this hotel and the staff. Simply amazing.
Stayed in September 2024
Reviewed: 10 September 2024
Jennifer
United KingdomLovely clean welcoming
Stayed in September 2024
Reviewed: 9 September 2024
Forsyth
OmanThe double beds were a little small to our liking and the pillows on the beds were not particularly comfortable.
We received a fabulous welcome upon arrival. Staff were super efficient and friendly. We were upgraded to a King size, sea view room with 2 double beds. The pillows were firm and the bed was comfy, if mot a tad small to our taste. . The bathroom was well kitted out. The buffet breakfast was outstanding, catering to every one's personal taste. Staff were attentive and super friendly and helpful. The beach and pool area was fantastic and very well organised with lovely, fluffy beach towels, free water and lots of sun beds. An awesome stay at a 5 star hotel.
Stayed in September 2024
Reviewed: 8 September 2024
Ahmed
EgyptI liked the food and the cleanness level in additional too the staff are very friendly we meet Ms. Asmae in the front disk she was so nice and friendly
Stayed in September 2024
Reviewed: 6 September 2024
Yunus
United KingdomRestaurants are overpriced!
Stayed in September 2024
Reviewed: 6 September 2024
Branislav
SlovakiaVery good hotel. New and fresh and the room is great. The beach is clean. The food is excellent. Good wines, reasonable prices. The stuff is very friendly, especially the ladies at the reception Natalia, Noela, kuma thank you very much. They helped with everything.
Stayed in September 2024
Reviewed: 6 September 2024
Nikhil
QatarThe executive lounge was amazing, great selection of foods. Pool area and beach is stunning, the staff are so pleasant and friendly.
Stayed in September 2024
Reviewed: 6 September 2024
Hien
United KingdomNothing
We had a connecting room and both rooms where really spacious and I like the hotel as it has its own private beach and quite good location
Stayed in September 2024
Reviewed: 5 September 2024
Bedri
TurkeyThere was a problem in the system (maybe because of the crowdstrike, I don't know). I mentioned that I wanted to get to my room as soon as possible so that I can sleep few hours but it was delayed 2 hours because of this problem. I think it was a one time think.
Breakfast was fresh with many variety. Location is very nice. Rooms are very modern Staff is great
Stayed in July 2024
Reviewed: 4 September 2024
Christofis
AustraliaThe double beds were too small should be queen beds and the pillows were awful just went flat
It was luxurious great pool and amazing breakfast
Stayed in August 2024
Reviewed: 4 September 2024
Shaik
United StatesBuffet
Pool
Stayed in August 2024
Reviewed: 4 September 2024
Karim
United KingdomNothing
Staff were amazing, professional, knowledgeable and always aimed to meet your needs, and make you enjoy your stay. Facilities from the pool to the Exec Lounge, Spa and Fitness centre as well as the salons were excellent
Stayed in August 2024
Reviewed: 4 September 2024
Nadezda
CyprusEverything
Stayed in September 2024
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