Al Falea Street, Jumeirah Beach, Jumeirah Beach Residence, Dubai, United Arab Emirates
#176 of 720 hotels in Dubai
Guests' ChoiceBased on 1996 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
9.0
Facilities
8.7
Staff
9.1
Value for money
8.2
Free WiFi
8.8
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End of dialog contentReviewed: 24 June 2024
Reem
JordanHair saloon is really expensive
Anas ,mahmood and the other guys at pool bar ,made me doesnt want to go home. Very very welcoming. Underground emploeeys are also the best. Angelica 🙂🙂🙂. Room was great. Clean hotel Beach Is amazing.thank you
Stayed in June 2024
Reviewed: 22 June 2024
Sanja
SerbiaA phenomenal resort, to which we are returning for the second time. The hotel staff does everything to make your holiday like a fairy tale. Suffice it to say that we knew almost everyone from last time. Hassan and Zafar are always wonderful when help with taxis is needed. Also phenomenal hostesses at breakfast. Lifeguards at the pool and on the beach made us feel always safe. It may not be the newest hotel, but because of the employees who work there, we would always choose Habtoor grand resort.
Stayed in June 2024
Reviewed: 20 June 2024
Moamen
Saudi ArabiaThe valet parking are late often
Stayed in June 2024
Reviewed: 19 June 2024
Mihaela
United Arab EmiratesNot a big minus, but the kids club (indoor part) was quite messy and slightly dirty, not sufficiently supervised and the activities didn't seem to be on schedule (EID may have been a big factor maybe, it could be that things are different during normal days). A small improvement on this front could go a long way if kids activities were prioritised.
The rooms were exceptionally clean. The bedsheets were divine. The kindness and care of the staff was also impressive.
Stayed in June 2024
Reviewed: 18 June 2024
Sue
United Arab EmiratesBreakfast was average not 5 star standard.same variety over 2 days with limited choice.
Good location nice facilities
Stayed in June 2024
Reviewed: 14 June 2024
Florin
RomaniaExcellent hotel and beach. We came for the second time.
Stayed in May 2024
Reviewed: 14 June 2024
Lou_78
United KingdomThere was a hotel rep in the lobby that tried to accost you every time you walked through to attend a presentation and another hotel. We listened to the first approach, politely declined. However, he was very persistent. Then, on one occasion, after we had declined (again), he walked behind us in the lobby, continuing to try and persuade us as we walked through. This was the only downside to our experience.
The hotel was stunning, perfect location, staff very friendly, everyone extremely helpful. Would highly recommend. We had access to the lounge, which I would recommend. The staff bin the lounge were very hospitable, and the service was exceptional. Breakfast was lovely each day and views in the evening were perfect to watch the sun go down. Views from Horizon pool were lovely. This pool was quiet and relaxing.
Stayed in June 2024
Reviewed: 7 June 2024
Susan
United KingdomNothing it was all good
It was very friendly the staff couldn’t be more helpful
Stayed in May 2024
Reviewed: 5 June 2024
Jana
LatviaExceptional service in the hotel. Due to our flight schedule, we have arrived very early to the hotel, so we've been provided with private waiting rooms and after short wait got free of charge upgrade in order not to keep us waiting any longer. Highly recommend!
Stayed in May 2024
Reviewed: 4 June 2024
Peter
Irelandeverything the staff at thee pool bar and the beach where brilliant couldn't do enough for you
Stayed in May 2024
Reviewed: 4 June 2024
Ajith
United Arab EmiratesExcellent
Stayed in June 2024
Reviewed: 3 June 2024
Philip
United KingdomOne aspect we were disappointed in was being unable to sleep due to construction work at the rear of the taller tower (club lounge tower overlooking the beach). They’re building what looks to be by the images a fantastic new hotel but unfortunately the 24hr construction and diggers beeping all night hampered our sleeping. We asked to move and they arranged this very quickly, to the smaller tower (again overlooking the beach) One point to note our new room didn’t have a balcony at all, which I guess helped our sleeping as it faced onto the same rear of the hotel (view of the beach) but further away from the actual construction site. This is the one and only negative. That being said it’s probably difficult staying in Dubai with full peace and quiet as there’s always construction going on as they’re always improving the city and hotels.
Excellent hotel, location in JBR area it couldn’t be better. The club lounge 25th floor is worth paying extra for, overlooking the beach, private and quiet breakfast everyday, soft drinks all day, afternoon tea everyday, food/beverage at night time all inclusive if you wanted to minimise cost before your stay. The best aspect of this hotel is the staff and service, both impeccable, you won’t find better anywhere else. We visited several hotels and restaurants during our stay and nowhere came close, well except the Burj Al Arab which was also excellent. One bell-boy in particular stood out was Kaleem, he couldn’t do enough for us, knew our names, just simply outstanding.
Stayed in June 2024
Reviewed: 30 May 2024
Wrembert
United Arab EmiratesNothing!
The people ( legit who help me arrange things) Jerome who lead us to pool. Specially Alice The Housekeeping Manager
Stayed in May 2024
Reviewed: 24 May 2024
Andy
United KingdomHotel in some places are getting old in places now, and a makeover may be due soon.
Convenient to pick up hire car from Diamond Lease. Plus nice to reminisce in the Underground (I used to live in Dubai many years ago).
Stayed in April 2024
Reviewed: 24 May 2024
Richard
United KingdomNoisy on weekends .. air conditioning could have been cooler
Excellent
Stayed in May 2024
Reviewed: 22 May 2024
Philipa
IrelandThe booking system, it was showing cheaper rates but when to book it was always showing an error! The only option was the more expensive one! I really wanted to stay in this hotel because of an event, but I didn’t get good value for money at all! Rang the reservation a few times but they never wanted to honour the price even though I had screenshots to show that online I’m getting a lower price for those dates but impossible to book!
Rooms are big, beautiful and very clean! Elemis products in the bathroom! Adults only infinity pool is amazing! Staff were very attentive and helpful! Arrived early in the morning and got a room straight away, hours before the check in , thank you! It was great to get the room after a long flight being really tired! Private beach is nice as well! Breakfast was nice as well!
Stayed in May 2024
Reviewed: 22 May 2024
Sami
United StatesThe pool and beach access closed earlier than we hoped. The men's steam room was down the entire stay as well.
The staff was extremely helpful, especially the concierge. Kaleem was very helpful in assisting us our entire trip and helped tremendously.
Stayed in May 2024
Reviewed: 16 May 2024
Karl
United KingdomNothing
Great staff, great food everything first class.
Stayed in April 2024
Reviewed: 15 May 2024
Julie
United KingdomProximity to beach party
Breakfast brilliant-plenty of choice,fresh and continually replenished and varied each day. Loved the daily aqua fit and pool.Great access to private beach.Hotel staff all very professional and nothing was too much trouble including arranging taxis and giving directions for local restaurants and transport links. Enjoyed the international gala dinner on our last night. Also a lovely touch was a “happy birthday “ welcome and cake -thank you.
Stayed in May 2024
Reviewed: 14 May 2024
Olga
RussiaThe food at the breakfast is not very tasty, the eggs station could be better. The sea is very dirty and doesn't get cleaned enough during busy times on weekends. But I guess it isn't the hotel disadvantage
The staff is very nice, helpful and attentive. The infrastructure is very well developed and maintained. It is very quiet in the room, at the beach and at the pool on the 3rd floor After the checkout they let us stay and use the amenities, which was very nice and convinient
Stayed in May 2024
Reviewed: 13 May 2024
Panagiotis
GreeceThe pool area needs renovation. The pool bar is nice but needs remodeling.
Excellent location on Jumeirah beach, very friendly and attentive staff, very good price for what it offers
Stayed in May 2024
Reviewed: 12 May 2024
Christina
United KingdomNothing. It was all good.
Staff were great. Nice and relaxed.
Stayed in April 2024
Reviewed: 5 May 2024
Samahir
IraqThe swimming pool and the food was very good
Stayed in May 2024
Reviewed: 4 May 2024
Steph
United KingdomEverything was great
Clean and plush, comfy bed, good breakfast, excellent customer service, great facilities and outdoor pool and beach area are great
Stayed in May 2024
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