Generous check out time

Stayed in June 2024

Nothing

Everything

Stayed in June 2024

The worst thing about this hotel was leaving it!

This was not a Five Star hotel in our opinion.. I should be classified 10 star... Simply world class service in every single way. The reception staff were incredible, cleaning staff exceptional and the dining room staff out of this world. Half board food was delicious, steak, prawns, different world dishes every day. We loved it. Not a single complaint about anything.

Stayed in June 2024

Nothing

Everything and everybody was just perfect It was our best hotel expreience ever A huge thank you!

Stayed in May 2024

Comfortable hotel with amazing staff .

Stayed in June 2024

All facilities at the hotel are absolutely great.

Stayed in June 2024

Potentially fleas in room?

Staff attitude is simply amazing!

Stayed in June 2024

First room to stay at was noisy, then solved by the front desk

Amazing service and great food

Stayed in June 2024

Perfect

Perfect

Stayed in March 2024

Nothing

Neatness

Stayed in June 2024

The staff , neatness , luxury place

Stayed in June 2024

nothing comes to mind

Stayed at this hotel many times before but it still is for me one of the best places to stay when in Dubai and when you want to stay close to Marina. The hotel is (still) modern, very welcoming, good quality lobby, rooms and facilities. The amenities are perfectly fitting travelers. The beds are amazing, and the views are very nice, depending on the level you r room is at.

Stayed in May 2024

N/A

This property was exquisite! From the property itself, to the staff who treated you like royalty, to the fantastic choice of restaurants and the very high standard of food, to the location and also the facilities nearby at Le Royal Meridien, everything was absolutely perfect!!! We cannot wait to go back again! 😍

Stayed in May 2024

Having a baby stroller was a little bit inconvenient as there were some stairs that we had to go up and down and the elevators were in a slightly inconvenient location.

Staff was extremely friendly and helpful. Hotel was very clean and well kept and the location was great...right on the Marina which makes it easy to walk around the area.

Stayed in April 2024

This property is split into two towers , 1 and 2 . Both towers have outdoor pools but both are in the shade from 1.30pm onwards . Tower 2 pool closes at 3pm on a Saturday and 4pm on weekdays, which I found to be early . This meant only tower 1 was available and got crowded . No sun and sunbeds close together , with not much privacy between beds . You can go to their sister hotel and use the beach and pools there , but this became a little bit of a faff ,going between the two hotels , especially in 40 degree heat . Personally I prefer everything in one hotel . Some reviews Iv read , said you can walk to the sister hotel . I’d advise not to do this as the roads are busy and chaotic . It’s best to catch the free shuttle bus .

Fabulous property and deserves all of its 5* reviews . Excellent customer service , professional and courteous at all times . The rooms are large with every amenity you could need . Beds and pillows are of a high quality with exquisite bed linen to match with excellent housekeeping . I loved the choice of restaurants and the Buddha Bar and RhodesW1 are a must visit place with excellent food . You are right on the marina and lots of lovely restaurants on hand and the walk around it is just lovely .

Stayed in May 2024

Nothing

The hotel was amazing by location and stuff was extremely friendly and all the place was full of orchid flowers I would like to choose the same hotel for my next travel

Stayed in May 2024

Can’t say nothing

Super hotel

Stayed in April 2024

Staff are very friendly, special thanks to Maria at the front desk for the arrangements for our anniversary.

Stayed in May 2024

Thin walls. I hear all doors slamming

Staff was incredibly friendly. Extremely hospitable and offered free pick up and drop off from airport

Stayed in May 2024

Nothing at all.

I’ve stayed at the Grosvenor house before two years ago and really enjoyed it. Hence decided to come back again. This time our stay was even better with getting an upgrade to a 3 bedroom apartment. We also had a birthday celebration and the hotel sent us a cake, wine and lovely card which we were so touched by. The staff was exceptional. I was impressed with a professionalism of ALL staff working at the hotel - reception, housekeeping, spa etc I cannot stop saying how impressed we were and we will certainly be coming back to the Grosvenor House again

Stayed in May 2024

Nothing

What an fabulous hotel with superb staff

Stayed in April 2024

Nothing

Very good location, friendly and helpful staff, high level of design in any corner of hotel! Complimentary access to the beach, more and more small things which built your holiday in perfect harmony. It was our second stay in Grosvenor House and we really loved it! We will definitely return to this hotel!

Stayed in April 2024

Nothing

Loved the location, style and feel of the place

Stayed in April 2024

Everything was just great, nothing to complain about :)

We loved everything about the hotel - amazing rooms, facilities and views. The staff was exceptional, the breakfast buffet was great. Everything was perfect.

Stayed in April 2024