Khaleed Bin Waleed Street, Bur Dubai, Dubai, United Arab Emirates
#222 of 723 hotels in Dubai
Guests' ChoiceBased on 1744 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
8.1
Facilities
8.5
Staff
9.2
Value for money
8.6
Free WiFi
8.2
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End of dialog contentReviewed: 17 June 2024
Francisco
PortugalThere is no cold water and it was always difficult for me to take a shower in a more controlled water temperature. Breakfast is good but they have always no other tea than black tea ( even in the room). Fortunately the F&B manager was very kind and made a personal effort to get me green tea at breakfast
The hotel is very cosy and clean. Staff is very kind and welcoming and always available to help.
Stayed in June 2024
Reviewed: 16 June 2024
Patrick
IsraelNo bedside electrical outlets Slow internet although available everywhere in the hotel The hotel is located in a very busy neighborhood although the hotel is quite and safe
The room is quite big, clean Big bathroom Comfortable beds AC efficient and very discreet Huge terrace with pool Perfect breakfast hours with international food Very kind personnel with a special mention to Judy the guest relations manager
Stayed in June 2024
Reviewed: 15 June 2024
Genevieve
SeychellesThere was urine smell in the toilet no matter how much you flush and we notice there was water leakage behind the toilet as well. Sunbed was a bit old.
Very good service & attentive staff. They were all pleasant. Special thanks to the guy who does the room cleaning & the porter.
Stayed in June 2024
Reviewed: 11 June 2024
Muhammad
PakistanAll is good
Stayed in June 2024
Reviewed: 11 June 2024
Kannuthurai
United Kingdomgood location
Convenient place
Stayed in June 2024
Reviewed: 10 June 2024
Suhima
SingaporeRoom was comfortable and spacious. Location good. Staff was kind and courteous and willing to help and all our requests were meet during our stay.
Stayed in June 2024
Reviewed: 9 June 2024
송jk
South KoreaReasonable price, and exotic atmosphere
Stayed in June 2024
Reviewed: 9 June 2024
Behin
IranFreindly
When arrivr9am They cheack in Soon
Stayed in June 2024
Reviewed: 8 June 2024
Smiltė
LithuaniaThe staff in reception are very low competence, can not explain anything clearly.. Also no help in case I had, any compromise.
It was very clean, I got very big room like the apartment.
Stayed in June 2024
Reviewed: 8 June 2024
Santino
United StatesExcellent service from jyoti
Excellent
Stayed in June 2024
Reviewed: 7 June 2024
Daniel
NetherlandsRoom interior is dated and the gym is sparsely equiped.
Employees are friendly and I got a free room upgrade to a very spacious room. Rooms and facilities are clean.
Stayed in May 2024
Reviewed: 7 June 2024
Keith
United KingdomNoise from some of the other guests in the morning
Location very good 👍
Stayed in May 2024
Reviewed: 6 June 2024
Zeyad
United Arab EmiratesSuper clean, great value for money and super friendly staff
Stayed in June 2024
Reviewed: 4 June 2024
Anila
IrelandNothing
All were excellent
Stayed in June 2024
Reviewed: 3 June 2024
Peter
United KingdomSome guests very noisy in the morning
Location was excellent close to all amenities
Stayed in May 2024
Reviewed: 3 June 2024
Darrel
Seychellesthe travel agency located at the hotel misrepresented the benefits of the desert tour that I was offered
i liked the helpfulless of the staff
Stayed in May 2024
Reviewed: 3 June 2024
Allen
AustraliaAir conditioning too cold in the restaurant and reception areas, could be set to 22 degrees instead of 18
Very large room, pool on the roof, comfortable bed
Stayed in May 2024
Reviewed: 3 June 2024
Madalo
MalawiNo food for late arrivals
Great customer service
Stayed in June 2024
Reviewed: 3 June 2024
Vicky
SeychellesOur stay at Gateway Hotel was very nice, it was our second time that we stay at this hotel. i highly recommended it to people visiting Dubai. it is close to shops and the staff are very nice and helpful. keep up the good work.
Stayed in May 2024
Reviewed: 2 June 2024
Lopez
United Arab EmiratesVery accommodating staff and the room is clean.
Stayed in June 2024
Reviewed: 2 June 2024
Elizabeth
United Arab EmiratesNothing
It’s a good property.
Stayed in June 2024
Reviewed: 29 May 2024
Noah
IrelandI have to say I like most of everything
The staff was fantastic from day one to the last day especially the young lady at reception I forgot her name but everyone was very friendly including the restaurant the breakfast was great I appreciate you all .
Stayed in May 2024
Reviewed: 23 May 2024
Vicky
Seychellesit was my second time visiting Dubai and staying at Gateway hotel at Bur Dubai. the location of the hotel are near a lot of shop. the Hotel staff are very nice and the housekeeping staff they did a nice job cleaning our room everyday. everything was nice at the Hotel. I like the swimming pool on the top of the Building. I will recommend to other people to visit this Establishment because me and my family will definitely come back again to this Hotel. the Staff of the reception also was very helpful when we needed help. good job guys
Stayed in May 2024
Reviewed: 23 May 2024
Klaudia
SlovakiaThe location isn't so good, but we can use taxis for longer distance.
Professionalism and kindness of staff
Stayed in March 2024
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