Sheikh Khalifa Bin Zayed Street, Al Mankhool, PO Box 119646, Bur Dubai, Dubai, United Arab Emirates
#211 of 724 hotels in Dubai
Guests' ChoiceBased on 1998 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.4
Facilities
8.7
Staff
8.7
Value for money
8.4
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 June 2024
Sameh
KuwaitWater pressure is very bad, also the tap of bathroom is very short to let me wash my hand easily.
Location, clean, Modern Furniture.
Stayed in June 2024
Reviewed: 23 June 2024
Othman
Saudi ArabiaNothing
Everything
Stayed in June 2024
Reviewed: 21 June 2024
Tajwar
Saudi ArabiaTerrace pool only adults
The staff n design of rooms
Stayed in June 2024
Reviewed: 20 June 2024
Nilkamal
United Arab Emiratesbreakfast could be better
the room, the pool, the saloon
Stayed in June 2024
Reviewed: 19 June 2024
Sean
United StatesIt was close to local restaurants, shops, city Centre, mall and tourist sites. It was well maintained, clean and the facilities seemed new. The view of the city of Dubai was magnificent from my window.
It was in close proximity to local shops, mall, restaurants and tourist sites. The property was close to the city center and I had a sky view of the city of Dubai overlooking most of the famous landmarks. The property was clean, well maintained and the staff was exceptional. Special thank you to Ahmed from the concierge desk who assisted me with my luggage upon arrival and was intricate in organizing an airport transport back home because I made an error and missed my ride. The attendant who cleaned my room #1435 was very polite and helpful. Overall, it was a wonderful experience.o
Stayed in June 2024
Reviewed: 12 June 2024
Ramesh
United Arab EmiratesEverything was fine
Room and Breakfast
Stayed in May 2024
Reviewed: 11 June 2024
Akbar
PakistanWifi password application was too complicated
Nice Clean Modern Rooms, excellent location loved this new property by Hilton Double Tree.
Stayed in June 2024
Reviewed: 10 June 2024
Jothi
SingaporeNothing! Everything was awesome! There isn't anything that I didn't like!
Location was perfect! Lots of amenities, metro and restaurants. Would definitely recommend this place and location! The pool and the view at the rooftop was awesome!
Stayed in June 2024
Reviewed: 8 June 2024
Jonathan
Saudi ArabiaVery good staff, arranged late check with no issues and cost.
Stayed in June 2024
Reviewed: 8 June 2024
Hitesh
United Arab EmiratesRoom service staff was bit rude not at all excepted this made a complain to night manager too
Booked additional for lunch
Stayed in May 2024
Reviewed: 7 June 2024
Nassir
Saudi ArabiaThe staff are customer oriented Very receptive, professional
The location is ideal The staff are incredible Breakfast is superb
Stayed in June 2024
Reviewed: 3 June 2024
Aswani
OmanThe communication between the front desk and the bell boys, two instances they didn't bring my luggage up on time and second they didn't retrieve my car from the basement I was waiting for 10 minutes in the reception. The housekeeping staff are also not friendly, they are not happy about their job.
The location of the hotel, Srijana at the front desk who was always smiling, and the fragrance in the corridors, room was decent.
Stayed in June 2024
Reviewed: 29 May 2024
Muhammed
United Arab EmiratesStaff
Stayed in May 2024
Reviewed: 28 May 2024
Peter
AustraliaNothing
Great staff and hotel. Excellent shower. Would be happy to stay again.
Stayed in May 2024
Reviewed: 26 May 2024
Deepak
BahrainSmall room
Bathroom cleanliness
Stayed in May 2024
Reviewed: 25 May 2024
Joachim
GermanyBreakfast wasn't that great. More kitchen utilities would be nice.
Good location near metro. Clean hotel.
Stayed in April 2024
Reviewed: 24 May 2024
Patricia
ZimbabweNothing
Well organised
Stayed in May 2024
Reviewed: 19 May 2024
S
NetherlandsMany options for vegetarians. Nice and friendly people.
Stayed in May 2024
Reviewed: 15 May 2024
Ghassan
ItalyNothing
I like the location and the hotel facilities. Special thanks to Nabina at the lobby coffee shop, very kind and professional.
Stayed in May 2024
Reviewed: 14 May 2024
Kokhao
ThailandComfortable room, good breakfast, helpful staff, good location next to the mall
Stayed in May 2024
Reviewed: 12 May 2024
Khaled
BahrainI felt like the internet was a bit slow.
The room was very spacious, clean, had all the amenities you would need and more (iron, hairdryer, washing machine, toaster, microwave). I liked the design of the buildings and the room a lot. It isn’t a fancy part of Dubai, but if you have to be around this area this is the nicest hotel you could stay in. Love that it was so close to the airport (10 minute drive).
Stayed in May 2024
Reviewed: 11 May 2024
Halimatus
United Arab EmiratesNothing I don't like their
All of them
Stayed in May 2024
Reviewed: 10 May 2024
Dmitry
United StatesThe cleaning was not at its best point. Some days the room would be left in perfect conditions but some days trash would be left in the trash bin. Bed sheets that clearly had stains were not changed to new ones.
Good service. Nice atmosphere. Very helpful stuff. The breakfast was good. Complimentary parking. Really good price/quality ratio. The design is great. The top floor pool area is awesome.
Stayed in May 2024
Reviewed: 8 May 2024
Vardan
ArmeniaThis review has been hidden because it doesn't meet our guidelines.
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content