Excellent facilities with a wide choice of amenities with the resort complex; friendly and efficient service.

Stayed in September 2024

Dining is overpriced

Authentic

Stayed in July 2024

Nothing

Could not have been better. The Butler, Ash, was out standing and looked after all our needs in the most efficient way.

Stayed in September 2024

Room we stayed in was a bit dated

Stayed in August 2024

The villa was beautiful, and the service was excellent.

Stayed in August 2024

NA

Very attentive staff, especially the butlers in our villas. Praise goes to Santiago, Anisa and Lucia. My wife was not feeling well and they went above and beyond to assist with medical and other arrangements. I also really enjoyed the abra (boat) rides offered by the hotel to go around the property and the breakfast at Al Qasr.

Stayed in August 2024

Nothing at all

Amazing.

Stayed in August 2024

The sofa bed

The kids' club and the breakfast

Stayed in July 2024

N/A

Best location in Dubai, best beach.

Stayed in July 2024

Excellent location, spacious rooms and in particular enjoyed the majlis and butler service

Stayed in July 2024

The zouk felt less exciting amd we would not go again.

Excellent villa. Received an upgrade to a beach front villa. Lots of great restaurants to choose from. We particularly liked rockfish and kaito. Wild wadi water park is included and was good for for the children.

Stayed in July 2024

To reach to your home you need a club car and that’s will make you melt till you reach there because of the hot weather

The room was incredible, the bathroom was very big

Stayed in July 2024

Nothing

It everything you could ask for

Stayed in July 2024

Too many additional supplements when eating out on the half board package.

Everything ! Location. Beautiful rooms. Butler service a great bonus. Well kept canals, gardens, beaches and pools. Incredibly helpful and friendly staff. Able to move freely and easily between different hotels, souk and restaurants.

Stayed in July 2024

Some items are over priced like EUR 10 for a bottle of water with no other option being offered excet imported Italian water in some places. However, it is Dubai.

The room, staff and everything was perfect! It is a truly luxury hotel from start to finish.

Stayed in July 2024

Despite Indians giving the maximum tourist business in Dubai as per record, we were a little disappointed at 1 restaurant. Otherwise it was excellent!

We had a butler facility at our villa. Our butler, Rohan was excellent. They had a beautiful surprise for us in the room. Our kids enjoyed free ice cream by the pool. All in all very luxurious!

Stayed in July 2024

A LITTLE BIT SLOW DURING BREAKFAST. I ASKED FOR A COFEE, BUT DIDN'T GET IT. THIS HAPPEND DURING MY LAST STAY AS WELL. BUT THIS WAS THE ONLY UISSUE

Stayed in June 2024

Not a thing. Perfect!

The location, with access to the private beach, a beautiful setting with Abra water taxis on hand to take you around the resort. A further 4 hotels with many exceptional restaurants to choose from was just perfect. The quality of accommodation was excellent, with lots of small extras that made our stay special. One of the things that really make this hotel special is the staff! They were faultless, special thanks to the Villa butler Aida who couldn’t do enough to help us, Aida was friendly and professional and her client care was exceptional and Jordan-Lee who looked after us at the French Riviera restaurant was lovely, she was just excellent, her customer care was also exceptional. And I have to mention the e-butler, a perfect and useful service that we took full advantage of. The Abra and buggy drivers were patient, friendly and helpful. The Abra drivers in particular were always happy to take photos for you. The restaurants were exceptional! This was our second visit and we will definitely be returning.

Stayed in June 2024

Exceptional Stay at Jumeirah Dar Al Masyaf - A Hidden Gem of Dubai Our recent stay at Jumeirah Dar Al Masyaf was nothing short of extraordinary. Nestled between a private beach and lush gardens, this resort offers an unparalleled experience of seclusion and tranquility. The charm of Old Dubai, combined with rich Arabian traditions, is beautifully reflected in the design and ambiance of the exclusive summerhouses, making it a true celebration of Emirati heritage. From the moment we arrived, we were treated to exceptional service that exceeded all expectations. The front office staff were incredibly welcoming and attentive, ensuring a seamless check-in process. They were very helpful and attentive with anything we asked for. A special mention must go to Buddhika, our housekeeper, whose dedication and meticulous attention to detail made our stay even more memorable. Also the warm hospitality and commitment to excellence by our butler Laura truly set the standard for luxury service. One of the highlights of our stay was the serene experience of gliding aboard a traditional abra boat through the peaceful waterways. This unique aspect of the resort adds a timeless elegance and a sense of romanticism that is perfect for couples. Additionally, the villas offer complete privacy, making them ideal for family gatherings and reunions with loved ones. The facilities and amenities at Jumeirah Dar Al Masyaf are top-notch, providing everything one could desire for a perfect getaway. The private beach, beautiful gardens, and luxurious accommodations all contribute to an atmosphere of relaxation and indulgence. We highly recommend this hidden gem for anyone looking to experience the true essence of Dubai in a luxurious and intimate setting.

Stayed in June 2024

Everything was amazing! Especially our butler Lucia!

Stayed in June 2024

Nothing not to like.

Everything kids club, food, location, facilities brilliant and Tahir our private butler. Amazing

Stayed in June 2024

Cleanliness of the main pool. Butler service in villas was not 24hr. We only saw our butler for Happy Hour, and had a different butler everyday. Wild Wadi waterpark needs renovation.

Dining options for both breakfast and dinner were exceptional. Beach was very clean. Buggy service was very quick and sufficient. Happy Hour in villas.

Stayed in June 2024

Nothing

Everything

Stayed in June 2024

Being really picky !! Merely the adult pool which wasn’t even ankle deep !! It was very hot and sticky BUT it is Dubai !!

Spacious, extensive, amazing choices of restaurants and swimming spots. Beautifully clean, gardens glorious, loved the decor

Stayed in June 2024