Deira, Dubai, United Arab Emirates
#456 of 718 hotels in Dubai
Guests' ChoiceBased on 2026 hotel reviews
7.6Cleanliness
7.9
Comfort
7.9
Location
7.8
Facilities
7.8
Staff
8.3
Value for money
7.7
Free WiFi
8.4
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End of dialog contentReviewed: 26 June 2024
Lee
United Arab EmiratesBreakfast
Stayed in June 2024
Reviewed: 17 June 2024
Majd
United Arab EmiratesOld TV channel
Location
Stayed in June 2024
Reviewed: 25 May 2024
Shomail
PakistanLocation, value for money, food , Shuttle bus
Stayed in May 2024
Reviewed: 12 May 2024
Husker
Kuwaitmore cleanliness required
Breafast was splendid, having problem with shower , inorder to rectify it was takentime, concierge service not so good
Stayed in April 2024
Reviewed: 14 April 2024
Gulshan
United StatesService and cleaning
Breakfast was good
Stayed in April 2024
Reviewed: 8 April 2024
Ashwani
Indiabathroom lights are not adequate...its dark...they should have more lights
good location and good food
Stayed in April 2024
Reviewed: 6 April 2024
Hesham
United Arab EmiratesThe service was worst by the staff and the management of crown plaza .
I liked the room and the atmosphere
Stayed in April 2024
Reviewed: 2 April 2024
Victor
ZimbabweService
Location good for my needs
Stayed in March 2024
Reviewed: 28 March 2024
Charles
PhilippinesRavi was very good and accommodating
Stayed in March 2024
Reviewed: 19 March 2024
Aggarwal
IndiaAs I didn’t get vegetarian food in lounge, there must be some good vegetarian food to serve but it was still value for money.
It was good. Staff was good. Good food. Executive suit was also very good.
Stayed in February 2024
Reviewed: 11 March 2024
Veronique
Seychelles1. Issues with rooms reported to reception, not attended to in a timely manner.
1. More television channels. 2. Maintenance of room not to standard. 3. Room service clearing the room in a timely manner after service 4. Maintenance team to be more proactive.
Stayed in March 2024
Reviewed: 22 February 2024
Zayd
AustraliaAll was good
Location was good
Stayed in January 2024
Reviewed: 21 February 2024
Marian
RomaniaHeating pool,everyday cleaning (water,coffe refill)big beds.
Stayed in February 2024
Reviewed: 15 February 2024
Sorin
United KingdomFurtniture a little bit old , jacuzzi and sauna closed.
Crowne plaza hotel , classed as a 5 star hotel has 2 restaurants and a bar with very nice food. The hotel has plenty of rooms with slippers and bathrobe and all the 5 star services but they shiuld really invest in some new furniture and carpets. The roof top pool is very nice but the jaccuzi and the sauna didn't work when I stayed here. The staff here is very polite and clean and they clean your room everyday and fills your fridge with water bottles every day. The italian restaurant is very good with room service and very tasty pizza.
Stayed in January 2024
Reviewed: 13 February 2024
Anand
IndiaSame breakfast everyday.
Nice staff. Good location.
Stayed in February 2024
Reviewed: 12 February 2024
Muhammad
PakistanRooms are small. Old furniture. Not good value of money.
Good reception staff. Nice breakfast. Good location near the metro and many nice restaurants. Good housekeeping staff.
Stayed in February 2024
Reviewed: 8 February 2024
Muhammad
United KingdomEverything. Room was good, clean and spacious. Staff is really helpful. A big thanks to Mr Saleem and Alisha for letting us check in early when kids were really tired aftwr long flight.
Stayed in February 2024
Reviewed: 7 February 2024
Muhammad
SeychellesNone
Great breakfast
Stayed in November 2023
Reviewed: 2 February 2024
Ravavarapu
IndiaWent with my parents, we were initially given a dirty room (most likely was not cleaned after previous guest left as we found receipts of their shopping on the floor). On informing reception, they changed our room. This new room had its own share of problems, first none of the power sockets worked. According to electrician, they forgot to turn the switches located behind the bed on. Then, there was no water in the flush and the shower handle came off. It took them 1 hour at night to resolve all these issues. For a 5 star hotel in an international city like Dubai, these things should be taken care off before allotting room to the guest.
The breakfast had a large selection of cuisines. The concierge is really helpful in assisting with luggage and getting a taxi
Stayed in January 2024
Reviewed: 25 January 2024
Zahra
IrelandShower, pressure of water was not good enough for me
Room was good but location bit far from shopping centres and tourist attractions
Stayed in January 2024
Reviewed: 24 January 2024
Wendy
IrelandHotel was run down in parts and not enough sun beds at the pool
Breakfast was delicious
Stayed in January 2024
Reviewed: 23 January 2024
Joseph
EgyptSome staff attitude.
WIFI, hospitality
Stayed in January 2024
Reviewed: 22 January 2024
Netah
KenyaThe separation of the rooms were not as we expected
Everything Was Good
Stayed in December 2023
Reviewed: 21 January 2024
Dominic
AustraliaOk location, fine for business but nir somewhere I would choose for leisure.
Stayed in November 2023
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