Al Qudra Road - opposite Endurance City, Dubai, United Arab Emirates
#18 of 723 hotels in Dubai
Guests' ChoiceBased on 723 hotel reviews
9.3Cleanliness
9.6
Comfort
9.7
Location
9.3
Facilities
9.5
Staff
9.5
Value for money
8.7
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 June 2024
Marina
United Arab EmiratesLovely place, peaceful, private with outstanding service! Would highly recommend. In love with it❤️ Thank you so much!
Stayed in June 2024
Reviewed: 17 June 2024
M
United Arab EmiratesEverything was perfect
Beautiful place with amazing staff who are always ready to help with a smile
Stayed in June 2024
Reviewed: 16 June 2024
Dan
United Arab EmiratesHow chilled it was.
Extremely friendly staff and very welcoming.
Stayed in June 2024
Reviewed: 13 June 2024
Anamaria
United Arab EmiratesNothing.
The staff was amazing, we celebrated my husband’s birthday and they helped me with all the surprises I have prepared.
Stayed in June 2024
Reviewed: 11 June 2024
Jean
United Arab EmiratesNothing
We had a great weekend staying at Bab Al Shams. Starting from the welcoming where all the staff members were very friendly. Our room was very quiet, clean, comfortable and cosy, decorated with Arabic references. Bathroom as well nice decorated with a very good shower. They offered at room fresh fruits, chocolate truffles and bottled water. I also received a complimentary birthday cake, that was delicious. The pool area is huge, with multiple options for adults and children and with a beautiful desert and sunset view. Breakfast was also fantastic with a huge variety of western and Middle East food.
Stayed in June 2024
Reviewed: 9 June 2024
Rachel
United Arab EmiratesNothing
Gorgeous oasis retreat in the middle of the desert! Highly recommend for a relaxing couples stay
Stayed in June 2024
Reviewed: 8 June 2024
Nia
United Arab EmiratesNothing to dislike. The adults pool has recently changed positions to be by the swim up bar, which makes a lot of sense!
Spotlessly clean, gorgeous surrounding and staff are always extremely attentive and courteous
Stayed in May 2024
Reviewed: 31 May 2024
Karim
United KingdomThe setting, staff and spiritual connection to the desert are something you can’t truly appreciate until you spend time there. The level of service and attention to detail was astounding - one of a kind VIP feeling.
Stayed in May 2024
Reviewed: 27 May 2024
Sabiha
United Arab EmiratesI think i would have preferred staying there during winters to enjoy all the facilities as it is mostly outdoors.
Staff, rooms and restaurants. Amazing customer service, cosy rooms and beautiful views of the desert.
Stayed in May 2024
Reviewed: 27 May 2024
Albrecht
United Arab EmiratesOne of the pool was out of service unfortunately. The room felt "moist"
Exellent service, very good food, you really get to feel disconnected.
Stayed in May 2024
Reviewed: 27 May 2024
Swanepoel
United Arab EmiratesExceptionally comfortable bed, excellent breakfast and friendly staff. We have been celebrating our anniversary here for the past 10 years and they provided chocolates, fruit and cake which made it even more special. A beautiful location in the desert.
Stayed in May 2024
Reviewed: 26 May 2024
Charlotte
AustraliaPool service could have been better
Unique experience
Stayed in May 2024
Reviewed: 25 May 2024
Anzhelika
CanadaNothing really, again, a single smile from front desk people would make a big difference.
The hotel and the overall interior are absolutely stunning. All stuff except front desk were super friendly, helpful and welcoming (I didn't encounter a single smile on fd people's faces). Hadeera restaurant and their food are exceptional, and I highly recommend visiting it in the evening for their night performances there.
Stayed in May 2024
Reviewed: 24 May 2024
Lizandersonaustralia
AustraliaThere could have been nothing better to be honest. Everything was exceptional.
The rooms are exceptional. The beds are amazingly comfortable. There is even a pillow menu! The rooms are spacious and really well appointed. The pools are beautiful. There is an adult pool with the swim up bar, a kids/ family pool that is shallow and then a general infinity pool that looks out over the desert. So literally, something for everyone.
Stayed in May 2024
Reviewed: 23 May 2024
Andrea
United Arab EmiratesEverything
Stayed in May 2024
Reviewed: 22 May 2024
Arnaud
SwitzerlandNothing.
Exceptional Breakfast Buffet. Super big Swimming Pools for adults only and for families. Amazing Spa. Wide choice of restaurants.
Stayed in May 2024
Reviewed: 20 May 2024
Chin-ling
TaiwanThe service was truly amazing and the breakfast options great too. The dinner I had at Al Hadeerah and it was an absolute blast to be there with my family watching performances and eating good food
Stayed in May 2024
Reviewed: 20 May 2024
Amin
United Arab EmiratesNothing to say, everything is close to excellent
Stayed in May 2024
Reviewed: 20 May 2024
Ziad
United Arab EmiratesNothing
Everything
Stayed in May 2024
Reviewed: 19 May 2024
Melissa
United KingdomCheck out was busy and queues formed. This needs to be improved. It was a bit of a spoiler for the end of our vacation.
The staff were amazing.
Stayed in May 2024
Reviewed: 16 May 2024
Mariia
United Arab EmiratesNothing.
Absolutely stunning place! Such a beautiful architecture. Such a professional stuff.
Stayed in May 2024
Reviewed: 15 May 2024
Sarah
United Arab EmiratesThe pool bar is now dated and the service was extremely slow
Beautiful property, especially following the renovation. Good dining options and great breakfast.
Stayed in April 2024
Reviewed: 15 May 2024
Heather
United KingdomDirections around the property - it was huge and I kept getting lost
Service was exceptional, food options amazing, quiet resort, huge pool (s)
Stayed in May 2024
Reviewed: 12 May 2024
Fryar
United Arab EmiratesMorning enough!
Spectacular! Our favorite ‘go to’ place for a desert oasis escape.
Stayed in May 2024
Würzburg, Germany
Lamai, Thailand
Hastings, USA
Manosque, France
Shelly Beach, South Africa
Lijiang, China
London, UK
Thekkady, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content