Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates
#48 of 724 hotels in Dubai
Guests' ChoiceBased on 9837 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.2
Facilities
9.4
Staff
9.3
Value for money
8.3
Free WiFi
9.1
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End of dialog contentReviewed: 23 June 2024
Anna
PakistanThey staff at the reception were too slow.
Amazing breakfast
Stayed in June 2024
Reviewed: 23 June 2024
Ali
AustraliaNothin
Everything
Stayed in June 2024
Reviewed: 23 June 2024
Ali
AustraliaNoting
Amazing
Stayed in June 2024
Reviewed: 23 June 2024
Ming
Saudi ArabiaAll perfect
Stayed in June 2024
Reviewed: 23 June 2024
Amina
KuwaitNothing
Every thing in atlantis is just perfect Our best destination
Stayed in June 2024
Reviewed: 23 June 2024
Iuliia
United Arab EmiratesThe valet made me wait my car for 30 min on the heat which spoiled a bit the overall amazing experience
All great: the room, facilities, breakfast and stuff!
Stayed in June 2024
Reviewed: 22 June 2024
Surendra
SingaporeNothing in particular but rooms can be improved including balcony
Staff is excellent. House keeping guys took very care of even the smallest of things and did so different changes to things that touched the heart. Front office and bell boys are too good Restaurant team ans chef are excellent
Stayed in June 2024
Reviewed: 22 June 2024
Mhd
Saudi ArabiaI would like to thank Mr Bahjat, who is working in the reception And Mr James in the Family pool . They are very careful about the customers .
Stayed in June 2024
Reviewed: 22 June 2024
Rasha
OmanI think there should be dress code for aqua venture , some people are using the facility with pajama , there was also women with face cover niqab and abaya and i done see this is appropriate long waiting que on omelet station staff on front desk are very slow when they say one moment they go and disappear. i had to change 3 rooms untill i arrived to my room that I have booked. they moat call when the roorm is ready or send messages since that we are so far in aquaventure
room was good , breakfast was good aquaventure was nice but long waiting que
Stayed in June 2024
Reviewed: 22 June 2024
Khalid
Saudi ArabiaVibes
From opening until today still luxury
Stayed in June 2024
Reviewed: 22 June 2024
Christine
CyprusEverything about this hotel was amazing. Very welcoming staff, excellent service, our family room had everything we needed it was clean 24/7. If you want a family holiday Palm atlantis is the one for you.
Stayed in June 2024
Reviewed: 22 June 2024
Tasneem
IsraelThe pillows weren’t comfortable
Every single thing
Stayed in June 2024
Reviewed: 21 June 2024
Stefan
Saudi ArabiaMattresses need to be replaced, room needs a general makeover, not a 5 star feeling
Location, waterpark, beach, facility, staff
Stayed in June 2024
Reviewed: 21 June 2024
Mashhour
JordanNothing whatsoever. The sad part we didn’t have enough time to try all the activities.
It was flawless! I would consider this family vacation every year. The kids had fun and level of service was over the top. Access to the lounge is a great plus. Breakfast buffets were over the top.
Stayed in May 2024
Reviewed: 21 June 2024
Mohamed
Saudi ArabiaThe Egyptian staff who serve the Arabic coffee was so rude with me and I recommended to the assistant manager to move him from serving coffee to guests since he lacks the basic manner so I recommend to move him away from guest facing services
The aquaventure water park and acquarum we really enjoyed our time it's so beautiful
Stayed in June 2024
Reviewed: 20 June 2024
Peter
United KingdomSlightly pricey as expected
Everything is amazing. The staff and services are next to none
Stayed in June 2024
Reviewed: 20 June 2024
Fahad
KuwaitNothing
Every thing
Stayed in June 2024
Reviewed: 20 June 2024
Mohamed
United KingdomOver crowded aqua,adventure.
Attention to all details.
Stayed in June 2024
Reviewed: 20 June 2024
Marcel
GermanyLittle bit too loud for non-families.
High quality hotel. Friendly staff and good restaurants.
Stayed in April 2024
Reviewed: 20 June 2024
Rachel
AustraliaIt was extremely expensive
Stayed in May 2024
Reviewed: 19 June 2024
Sabeelu
United Arab EmiratesWater theme park
Very clean room and good bath room as well
Stayed in June 2024
Reviewed: 19 June 2024
Melissa
United KingdomEverything was great. Wished we had booked a longer stay.
We were part of the imperial club. It was brilliant having this option. Food was delicious and such a great selection. Staff were friendly and professional.
Stayed in June 2024
Reviewed: 19 June 2024
Svitlana
United Arab EmiratesMost of the hotel they provide a free water outside, I think you can offer that to😉
We like these places it really nice to enjoy with family and kids will not feel bored. From time to time, we visit❤️
Stayed in June 2024
Reviewed: 18 June 2024
Masrawa
IsraelThe food expinsive at the aqua park Water must be free specally in the summer
All service
Stayed in June 2024
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