Sant Salvador, 3, AD500 Andorra la Vella, Andorra
#63 of 79 hotels in Andorra la Vella
Guests' ChoiceBased on 204 hotel reviews
7.8Cleanliness
8.1
Comfort
8.1
Location
9.5
Facilities
7.6
Staff
8.7
Value for money
8.1
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 August 2024
Michał
PolandRooms are missing a fridge and shower was a bit old (leaking shower head splashing water all over the bathroom). Otherwise all perfect :)
The location is perfect, close by to everything in Andorra, shopping street is 5minutes from the hotel, and the neares cafe is literally inside the building. Very friendly and helpful staff!
Stayed in August 2024
Reviewed: 21 August 2024
Aditya
IndiaGreat location and absolute value for money. The room and hotel is small but has everything you can possibly need. The staff is very friendly and always serves you with a smile on...loved it.
Stayed in July 2024
Reviewed: 18 August 2024
Brian
FranceAircon... annoying noise from the pump
Great location...
Stayed in August 2024
Reviewed: 13 August 2024
Matthew
SpainWe had to wait 10 minutes for the receptionist when we arrived.
Good location in the centre of town. The room was clean and the beds were conformable
Stayed in August 2024
Reviewed: 7 August 2024
Donna
United KingdomCentral
Stayed in August 2024
Reviewed: 2 August 2024
Arttu
FinlandThe view out of the window was nothing but a narrow lightshaft. Parking was a bit expensive.
You get what you pay for. It’s rather basic, very affordable but still clean and comfortable, friendly staff, excellent location.
Stayed in August 2024
Reviewed: 26 July 2024
Cruz
PortugalThe schedule of the reception is business hours. If you want to leave early, make sure you handled all the subjects, got everything from the room. Otherwise, you may have to wait until 9AM, to solve it.
The staff was great. The person at the reception was really helpful and nice.
Stayed in June 2024
Reviewed: 24 July 2024
Gary
United StatesThe a/c unit above the door made a loud squeaking sound every 20 minutes. It woke us up often. We thought it was from nearby construction and did not realize until the last night.
Great location.
Stayed in July 2024
Reviewed: 26 June 2024
Friendlyspain
SpainLittle bit cold room, the conditioner is not working at hot regime.
The location is perfect, nice cafe down, very quiet place. Very nice guys on reception
Stayed in June 2024
Reviewed: 24 June 2024
Larssen
United KingdomNothing
Location
Stayed in May 2024
Reviewed: 4 May 2024
Olena
UkraineHear everything thin walls
Close to the city centre
Stayed in May 2024
Reviewed: 17 March 2024
Susan
AustraliaOur first roo did not have a window. There is major construction happening next door and it was very noisy.
We were upgraded to a room with a balcony and more space. The bed was comfortable and there was hot water. The Hotel has a great cafe. Food and drink available anytime.
Stayed in March 2024
Reviewed: 16 March 2024
Giorgia
ItalyIt could have been cleaner.
The position is excellent, beds were comfortable. Having the café downstairs was really convenient, good breakfast for a better price than other cafés around. Having a smart TV with Netflix included was great. Would stay again.
Stayed in February 2024
Reviewed: 14 March 2024
Jordi
SpainEn pleno centro, estupendo!!
Stayed in March 2024
Reviewed: 9 March 2024
Elena
United KingdomThe bed was comfortable, amazing pillows, room was clean and stuff was very helpful. I would consider to come back:)
Stayed in February 2024
Reviewed: 3 March 2024
Gerard
SpainBuena calidad precio, buena localización
Stayed in February 2024
Reviewed: 3 March 2024
Margarita
Russiacleaning
location
Stayed in February 2024
Reviewed: 24 February 2024
John
United StatesVery small rooms.
Centrally located.
Stayed in February 2024
Reviewed: 19 December 2023
Goran94
CroatiaThe thing that I liked the most, which is related to the hotel, is its location. The hotel is located in the center of Andorra la Vella right next to the main streets and promenades. There are numerous shopping centers, cafes and restaurants near the hotel. The hotel staff is extremely friendly. The room was clean and tidy. We always had hot water:)
Stayed in December 2023
Reviewed: 11 December 2023
Ramon
SpainMassa calor
Stayed in December 2023
Reviewed: 21 November 2023
Eddie
United KingdomWifi doesn't really work but it is nothing that could spoil the trip
Everything. From location on
Stayed in November 2023
Reviewed: 23 September 2023
Leonardo
United StatesEverything was great, I can't really think of anything.
The hotel is in a great location and the hotel room was very comfortable. The staff were very friendly. I had an issue with my original room and the staff upgraded me to a bigger room.
Stayed in September 2023
Reviewed: 10 September 2023
Iamberbe
RomaniaEverything was fine
Stayed in September 2023
Reviewed: 31 August 2023
Marcel
NetherlandsThe AC didn't really work. It was blowing air, but unfortunately not cold at all.
Lovely receptionist. The terrace downstairs is nice to grab some breakfast. Everything is nearby so you wont need a taxi.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content