Catalunya, 1, AD200 Pas de la Casa, Andorra
#8 of 146 hotels in Pas de la Casa
Guests' ChoiceBased on 101 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
8.9
Staff
9.3
Value for money
8.7
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 29, 2024
Zani
IsraelThe location is great, so are the facilities and restaurant. The staff are most helpful.
Stayed in March 2024
Reviewed: March 10, 2024
Sagi
IsraelNothing
Everything
Stayed in March 2024
Reviewed: February 19, 2024
Goncalo
PortugalVery poor wifi in the morning and after dinner. Should be much better and not complicated to implement. No water available with half pension. At least water should be included at lunch and dinner time.
Very nice rooms for snow holidays logistics with extra room for everything. Good breakfast and half pension with a lot of options. Nice staff and good communication. Close to the ski lifts.
Stayed in February 2024
Reviewed: February 14, 2024
Bernardo
Portugal-
Everything is top notch. Breakfast and dinner is excellent. The spa has everything you need. The room and sky lockers are great. Parking garage as well. Next to the slopes.
Stayed in February 2024
Reviewed: February 12, 2024
Neta
Israelbut very noisy at night
Breakfast is great, Spa is great, location is good ski wise
Stayed in February 2024
Reviewed: February 8, 2024
Rodrigo
PortugalPablo. Pablo was the best receptionist ever, he gave us the best spot to park our car, the best free wardrobes, and free bath tubs. He was always with a huge smile saluting us. We are still wondering what book we was reading... Pablo, can you ear us? what was the name of the book? please answer us. kind regards, los 3 pablitos
Stayed in February 2024
Reviewed: February 1, 2024
Daniel
SpainAmazingly helpful staff. Went out of their way to accommodate special requests. Great buffet
Stayed in January 2024
Reviewed: January 30, 2024
Jean-pierre
Francethe room on the street side is much less pleasant than the one with a view of the slopes
the location at the foot of the slopes, friendly staff.
Stayed in January 2024
Reviewed: January 15, 2024
Chris
Spainnoisy as hell and the bright light from the tv standby was super annoying
food, room staff and clean
Stayed in January 2024
Reviewed: January 6, 2024
Elena
United States of AmericaI didn’t like that you can’t eat between breakfast and dinner in the hotel. Snacks would be enough
Restaurant
Stayed in January 2024
Reviewed: December 31, 2023
Andrew
FranceThe staff were exceptional. Very professional and friendly. The hotel is excellent. The food, location and facilities are all brilliant.
Stayed in December 2023
Reviewed: December 5, 2023
Thomas
SpainThe staff was fantastic and we had an amazing stay.
Stayed in December 2023
Reviewed: April 17, 2023
Martin
Czech RepublicParking overnight fee 20 eur is pretty expensive. Noise from drunk guys on the streets between 10.30 pm and 1.30 am.
The best dinner buffet ever! Nice view from the room on snowy mountains. Great value for very reasonable price.
Stayed in April 2023
Reviewed: April 10, 2023
Brian
United KingdomGreat location.
Stayed in April 2023
Reviewed: March 27, 2023
Annika
United KingdomCould have been cleaner under the beds.
The spa was such a treat.
Stayed in March 2023
Reviewed: March 20, 2023
Grant
United Kingdomgood location,
Stayed in March 2023
Reviewed: March 16, 2023
Curtin
United KingdomThe hotel does not have much of a focus on sustainability. Given we had warm weather and rain while we were there (early March) and the snow was really poor as a result, you would think hotels in Andorra would have climate change front of mind! We had to request for our our sheets not to be changed every 2 days, which I find a strange policy given most guests are staying for a week. Many hotels I've stayed in have updated their policies to not changing the sheets unless guests request it, which makes much more sense. Similarly with the towels; the signage said they wouldn't be replaced unless left on the floor but ours were replaced anyway. We found the hotel too warm most of the time and had our windows open to let cool air in. We saw many other rooms doing the same. Of course it's lovely to return to a cozy hotel after a day on the slopes, but they could be more conscious of their energy use and turn the heat down when the temperatures outside are rising. We were surprised to find that the hotel charges for drinking water, even though it's filtered tap water. Given we're paying for half-board I expected water to be available free of charge for guests. We are both vegan and had notified the hotel some months in advance. The staff made an effort when we asked for some other options but we mostly ate burgers and pizza all week, Considering those around us were eating different meats, seafood and cheeses with fresh options each night, (an obscene amount of which was left on plates and ending up in the bin), it seems like we got very poor value for our money on the food front. A dessert option or a hot breakfast option would have been an easy thing to provide, instead meat dominated most dishes. It would be great to see Hotel Sporting catering more for vegans and vegetarians in the future.
Most of the staff were very friendly, the hotel and restaurant are well run and the spa is a real treat when you come back from a day of skiing. Our room was nice and quiet and the location of the hotel is perfect, just a couple of minutes walk from the lifts. They also have a heated boot room so your gear dries over night.
Stayed in March 2023
Reviewed: February 19, 2023
Conrad
United KingdomThe staff in the restaurant were a little rude.
location to slope couldn’t be better.
Stayed in February 2023
Reviewed: February 8, 2023
Sharon
IsraelThe dinner starts late for small kids, 19:30 is late after a day of skiing
Excellent location, very good restaurant, very nice stuff
Stayed in February 2023
Reviewed: February 5, 2023
Nana
Spainthe spa was good but basic. Though the food was ok there was a repetition of the same dishes. The staff didn't have accurate information about things. for example, they would give you wrong information about ski pass fees and they told us we can't buy SIM cards unless we go to Andorra de Ville! They didn't know that there was a shop just next to the hotel that sold them
location and the lively atmosphere in the restaurant.
Stayed in December 2022
Reviewed: January 31, 2023
Andy
United KingdomNothing
The staff were super helpful and polite. The location was Idea. The food was value for money.
Stayed in January 2023
Reviewed: January 22, 2023
Gilad
IsraelNothing really.
Great hotel, location is close 1 min to everything, pubs, lifts, restaurants, and the bus! Room was very clean and modern, with a wardrobe room. Spa is excellent! Was not too busy! Food at breakfast and dinner is diverse with lots of sea food. From 7:30-10:30 am & pm. In check out there is also a luggage room where you can shower after you finish the ski day (!). Everything is thought out. Bar is also a nice sitting area in the afternoon.
Stayed in January 2023
Reviewed: January 20, 2023
Adar
Israelno coffee machine at the room
the location
Stayed in January 2023
Reviewed: January 9, 2023
1001wallker
IsraelIt was weird that on dinner you dont have water and you need to pay on them. You cant stay too much in spa since it is full of chlorine The food was not to my taste at all, each day the same food exactly, with not a lot of choices.
Placed next the ski gondola, staff heppy to help. Spa is in good shape Stuff is always try to help Overall it is a good hotel and great location. We will defenetly come back but will eat outside the hotel.
Stayed in January 2023
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