Rooms little old.

Overall a good stay. Clean rooms. Staff were nice. Bus station is 15 minutes walk.

Stayed in August 2024

Wifi didn't work the entire night - no explanation. No parking available despite it being a key reason for booking. Would not have booked if was not 100% guaranteed.

Size of room - 2 rooms joined therefore 2 bathrooms and increased privacy. Good location near historic centre.

Stayed in August 2024

For the price I was expecting more. The pool was very cold for being indoor, there were no instructions on the Jacuzzi and it would just switch off and then wouldn´t go back on. To get into the parking and out again was a nightmare and we scratched our car, when charging €17 per day it should be a lot wider to get into. I feel that many hotels in Andorra say they are a Spa and wellness centre to charge more but for where the Hotel is and what it offers it is very expensive.

The rooms themselves were nice and the bed was comfortable. The reception staff were nice & the breakfast was not bad.

Stayed in August 2024

Parking difficulties for check in and to find a place during the stay (public parking or on the street because the parking of the hotel - not for free - was full).

Stayed in August 2024

The parking was very small and difficult to park the car.

It was comfortable and I ask for a bath and they gave us a bathroom with a bath.

Stayed in August 2024

we stayed here before but this time it was not so great, pool was cold, the air conditioning was working but not efficient in cooling the room, breakfast was in a hurry as there were a lot of people and we were told we had to eat as fast as possible 😳

it has parking, pool and restaurant

Stayed in July 2024

Staff could smile more. It was very complicated to reach the room on the top floor.

Food was really good, a lot of options. Room was very spacious and views were nice.

Stayed in July 2024

Conveniently located, not far from the bus station and the centre, with amazing views from the roof terrace. The room was comfortable, and the hotel has a small spa with a pool, hot tub and steam room. Swimming caps are required, but can be bought at the reception. Opposite the hotel there is a bus stop and a greengrocer's where we could buy fresh fruit. There are also good places to eat nearby. But the real gem was the lady at the reception, who was extremely kind and friendly, and helped us make the most of our short stay. It really made a difference, and we are very grateful for the experience. Andorra is amazing, we would love to return and would gladly stay at the same hotel.

Stayed in March 2024

A bit of maze with different elevators to get to our floor, but we got used to it. Garage ramp very narrow.

We liked the room comfort, the space and the quietness. Old hotel, nevertheless charming and well maintained.

Stayed in May 2024

the window does not open

Big room and bath, delicious meal, good SPA

Stayed in January 2024

No limpia Demasiado calor

Stayed in November 2023

The uncomfortable pillows.

The place, the view through the window, the hotel's interior were great. The breakfast was perfect. The atmosphere is quiet and peaceful.

Stayed in October 2023

The shower was just fine but kind of flooded the floor due to the curtain moving in towards you when showering. It was overall fine, just something to note if you keep shoes or clothing close to where you enter the bathtub. The sauna didn't seem to be working when we were there but that really did not take away from the rest of the stay.

Room was a great size for a 4 day/3 night say. The staff was very friendly and the location worked out well for drop off and pick up on the Andbus from Barcelona and to Toulouse. It was nice to have the pool and the hot tub to relax in during standard siesta time.

Stayed in August 2023

The process to enter the car park the reception staff unhelpful and the que of cars behind beeping made the event very stressful when it should be relaxing on holidays

Room size was excellent

Stayed in September 2023

Each room should be supplied with a coffee pot or other means of heating water in the room.

The staff was uncommonly helpful. For example, although the hotel failed to provide a coffee pot or other means of heating water in the room, the staff supplied a thermos filled with hot water every morning.

Stayed in September 2023

Great location excellent service.

Stayed in August 2023

Parking garage only allows cars smaller than 1.95m. If your car is too big, you will need to find street parking or public parkings (there is one quite nearby).

A nice hotel with a good swimming pool (indoors).

Stayed in July 2023

The pool was cold and the outdoor jacuzzi seen on the pictures were not operational which was disappointing because that’s why we book this hotel

The location

Stayed in August 2023

We were unsure whether the bedding was changed during our stay.

The selection at breakfast. The helpful and friendly staff.

Stayed in July 2023

From memory I do not believe there was a tea tray in the room and for a 4-star hotel I would have expected there to be a tea tray available.

Th location was fabulous and we chose it because it had a car park. We were able to include both dinner and breakfast when booking the accommodation and the selection for each was fantastic.

Stayed in July 2023

Very noisy location, but to be expected in the middle of a city. Very hot in reception area but also to be expected in the middle of a heat wave…

Clean bedrooms, clean facilities and it had a pool!

Stayed in July 2023

Meals excellent value

Stayed in July 2023

small restaurant for dinner

all good

Stayed in April 2023

everything was fine

very nice family room, clean, sound proof; great breakfast and dinner buffet

Stayed in March 2023