Carretera d'Arinsal, s/n, AD400 La Massana, Andorra
#6 of 24 hotels in La Massana
Guests' ChoiceBased on 105 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
8.7
Facilities
9.0
Staff
9.4
Value for money
8.4
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 18, 2024
Pimentel
PortugalThe location was perfect, breakfast was good, dinner was amazing! Very friendly staff and I would definitely stay here again.
Stayed in September 2024
Reviewed: September 10, 2024
Olta
NetherlandsEverything was exceptional, the location, the room and the view. Very near to Andorra Villa but also to the surrounding mountains. The hotel also has a restaurant which offered fantastic food and value for the money that you pay. I cannot wait to visit again!
Stayed in August 2024
Reviewed: August 12, 2024
David
BelgiumToo much noise from the road in front of the hotel.
Excellent restaurant in terms of price/quality.
Stayed in August 2024
Reviewed: August 5, 2024
Santiago
SpainThat de parking wasn’t include in the price, not make sense
Stayed in August 2024
Reviewed: July 27, 2024
Agnese
IrelandParking cost, but you just park on the road right in front of the hotel
Lovely hotel with really friendly staff Located a bit off Massana town centre so you do need a car/bus During summer would be amazing to have a pool but there are pools accessible in town Restaurant is really good too
Stayed in July 2024
Reviewed: July 18, 2024
Ronnie
New ZealandIt is a very nice hotel. With the rooms being that little bit extra...
Stayed in June 2024
Reviewed: June 3, 2024
Karen
United KingdomNothing.
Cleanliness, size of the room (Junior suite), wonderful bathroom. Staff, breakfast, everything really!
Stayed in June 2024
Reviewed: May 13, 2024
Joseph
United KingdomI thought that it was a bit unreasonable to charge 15 euro/day parking.
The hotel is in a really stunning location. It was nice to stay outside of Andorra la Vella, as the scenery in and around the hotel was excellent. One of us stayed in a suite, and this was such a beautiful room with views of the waterfall. The staff were so helpful and nice.
Stayed in April 2024
Reviewed: February 23, 2024
Peter
FranceParking charges are rather high
extremely friendly staff, excellent Restaurant, excellent breakfast
Stayed in February 2024
Reviewed: December 31, 2023
Poh
MalaysiaFemale Staff can be more friendly when speaking
Stayed in December 2023
Reviewed: December 28, 2023
Doreen
United States of AmericaComfortable, clean, upscale rooms. Sound proof rooms. Very private. Staff was so friendly and helpful, especially Gloriana!
Stayed in December 2023
Reviewed: September 24, 2023
Beverley
United KingdomEverything clean and reception very helpful. Great place and near to restaurants
Stayed in September 2023
Reviewed: September 19, 2023
Anthony
United KingdomStayed in neighbouring hotel which was just as nice but a lot cheaper.
Location was great. Lovely rooms. Meals lovely also.
Stayed in September 2023
Reviewed: August 28, 2023
Caroline
GermanyWe loved the location of this hotel. It was right next to a little stream which added to the relaxing environment. Also, the restaurant on site was absolutely delicious and definitely worth the price! Our balcony looking at the mountains was also a great addition and the staff was fantastic!
Stayed in August 2023
Reviewed: August 25, 2023
Guest
UkraineThe staff was incredibly friendly, and the room was comfortable. The beautiful mountain and river views were a treat. Just a 5-minute drive to the lift, with plenty of hiking trails around. It would have been perfect if the hotel restaurant opened a bit earlier.
Stayed in August 2023
Reviewed: August 24, 2023
Eric
GermanyStill thinking -))
# ICE-COLD AC in my room, WOW! # Amazing reception staff!! # very good mattress in my room. ( at least I loved it) # usable and good ( Superior ) room size for 1 Person with a nice garden view. And one more thing: Car parking = € 15,-- / 24 H. If you think this is expensive, try the ample free spaces near the hotel. Unless you have an SUV with small rims, you'd better avoid them....
Stayed in August 2023
Reviewed: July 23, 2023
Daniel
BelgiumNoise from road
Electric car charger was working and very nice breakfast
Stayed in July 2023
Reviewed: July 17, 2023
Iurii
UkraineI had room with river/woterfall view. It has definitely exceeded my expectations.😊
Stayed in July 2023
Reviewed: July 9, 2023
Sydney
United States of AmericaThe service was sometimes a bit slow, but that could also just be us being from the U.S. and being used to exceptionally fast service. Other than that everything was perfect!
The location is great if you’re going skiing or if you want to enjoy a bit of the mountains away from the city, but if you want to stay in the city then this hotel is a bit out of the way. We wanted to stay in the mountains so it was perfect for us. We paid extra for the room with a Mountain View and it was well worth it. We split with the terrace door open and fell asleep to the running stream next to the hotel. The breakfast was also incredible with a variety of breads, meat, cheeses, juices, and fruits. We even got to order omelets from the kitchen. The dinner was also incredible. Highly recommend the gastronomic menu.
Stayed in July 2023
Reviewed: June 10, 2023
Larry
NetherlandsCheck in was a little slow.
Breakfast was wonderful. The hot eggs option was really appreciated. Great start to the day. The restaurant staff were really helpful and friendly.
Stayed in June 2023
Reviewed: June 9, 2023
Desmond
AustraliaExact street number or address so that it be located by GPS-TOMTOM.
Staff were excellent. Promptly resolved some small issues. Very pleasant to deal with and nothing seemed to much trouble. Location was more quiet than the hustle of Vella streets.
Stayed in June 2023
Reviewed: April 27, 2023
Elizabeth
JerseyNothing
Very friendly staff, food was lovely, just a very lovely stay overall we would love to stay again. the suite was great
Stayed in April 2023
Reviewed: March 19, 2023
Jennifer
United KingdomRoom of the 5th floor was very small.
The views were amazing. Very modern and clean.
Stayed in February 2023
Reviewed: March 18, 2023
Miguel
PortugalBreakfast is basic. For a 4 stars is not what you expect for. Its more a 2/3 stars hotel menu.
Top location. Free park a 20 meters hotel. Clean. Excellent Wi-Fi. Normal breakfast. Quiet! Confortable! Excellent staff. Top tv screen. Full recommended hotel Value for money. Parking if need you can put inside hotel for a few. But no need. Supermarket a 2 minutes distance by car. Minibar on the room. You can make your tea and coffee in the room.
Stayed in March 2023
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