The reception is never staffed unless at the specific check in time you indicated when making the booking. If you need help during the trip, you won’t get any help from them (unless you bump into them at noon when they’re cleaning).

Room is very clean. Housekeeping every day. Mountain View. Shower gel provided. Walking distance to telecabina is acceptable. Good value for money. There’s parking.

Stayed in February 2024

Lights

View

Stayed in October 2023

It might be complicated for someone who spoke only English. There was no indication of activities in the area, we had to look on the internet. This proved to be true everywhere we stayed.

Not difficult to find. The elderly gentleman who greeted us and is probably the owner spoke French so we could communicate. Very nice breakfast, better if you reserve ahead of time.

Stayed in August 2023

We booked double room, but we got a twin. There was two connected bed with a gap between. Also, really bad interior design - old and out of the date. Need to be refreshed. Because the hotel is friendly to pets - dogs were barking loudly. But the worst thing- noise. Everything can be heard though the rooms walls.

The view through our balcony was breathtaking. And the old man who had served our breakfast was really polite and friendly. Thank you for him. Rooms are really clean, no dirty areas.

Stayed in August 2023

We enjoyed our balcony with its mountain view. The breakfast was generous with a good selection and extra coffee was offered. We were there for 3 nights and the location was perfect for our walks.

Stayed in June 2023

Breakfasts, wi-fi, and the teapot weren't always available. Sometimes, we needed to wait an additional time for breakfast, because the staff has forgot about us.

The location is very beautiful and the staff is very nice. Only one minus - breakfasts. They are always the same :( There was no any difference in it during 2 weeks.

Stayed in January 2023

Nothing

Very friendly welcome, as always- despite a very late arrival this time. Spotless room and bathroom, very decent breakfast, comfortable bed, good wifi. Very good location, easy to get to La Massana and into Andorra town.

Stayed in September 2022

Beautiful views from our room, which had a balcony with mountain views as described online. Breakfast was decent.

Stayed in August 2022

We had a great view from our room. I believe all of the rooms come with a view. The little patio was quite nice to be able to enjoy an afternoon snack after a long day of walking up and down. Be advised, this place is up on a hill. Walking down to the little town of La Massana is fine. Getting back up may require a taxi depending on your goat skills!

Stayed in June 2022

sunshine, views, hosts

Stayed in February 2022

You can't really walk to restaurants because of the constructions being carried or the fact that the streets around the hotel are not light, but it's a 5 minute drive.

Amazing view

Stayed in October 2021

We tried explaining that we had booked a double bed and were given two twin beds, and the owner treated us very rudely in response, telling us that we should have booked earlier, that he only had two rooms with double bed and that he could not do anything about it. But we didn't like the tone and the way he treated us - so the problem, really, wasn't the bed, which is an understandable issue if communicated with respect and empathy. The supplies were quite limited - one cover (luckily it wasn't too cold yet in Andorra), one small toilet paper roll.

The views were outstanding. It was wonderful to wake up in the morning and see the mountains right up in front of us. The bed was really comfortable, and the facilities were clean. Location was also good, the hotel is accessible by car without too much complication.

Stayed in November 2021

The room was noisy. You could hear doors opening and closing in neighboring rooms, which was unpleasant during night time. The shower couldn’t fit its holder, so needed to be held in hand while showering. Also the tub didn’t have a fitting stop.

Hotel has a good location with a nice view. Although personnel couldn’t really speak English, they were very friendly and made an effort to make sure everything was understood. Free parking and wifi were very welcome. Overall, we had a pleasant stay.

Stayed in August 2021

They were the strangest pillows in the world that I have ever seen.

The presence of a terrace or balcony and a magnificent view from the window, in whatever room you are settled. A cozy room. Excellent hosts.

Stayed in July 2021

The 360 view from the hotel is breath taking! from all angles you can see everything,so peaceful and relaxing. The hotel has the best TV channels infact all!The most amazing internet connection,didnt drop out once really fast to connect.Many 5 star hotels dont have the same connection at all.Definatley will be returning again !! Hotel has everything you need for a fantastic stay,location is great very close to everything.Restaurants and shops very close too!

Stayed in March 2022

I liked everything

Good location and very clean. Staff very friedly.

Stayed in August 2021

staff don't speak english

Beautiful view! Really "panoramic"!

Stayed in June 2021

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Stayed in January 2024

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Stayed in January 2024

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Stayed in July 2023

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Stayed in July 2023

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Stayed in February 2023

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Stayed in November 2022

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Stayed in April 2022