Bearn, 5, AD 200 Pas de la Casa, Andorra
#28 of 145 hotels in Pas de la Casa
Guests' ChoiceBased on 47 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.7
Facilities
8.2
Staff
9.2
Value for money
7.9
Free WiFi
8.9
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Showing 1 – 25
Reviewed: 6 April 2024
Goncalo
PortugalRooms are dated and family room was quite small
Location next to the slopes and great spa. Food selection at dinner was good but breakfast lacks options for vegans
Stayed in April 2024
Reviewed: 9 March 2024
Koren
IsraelBreakfast and spa were OK but not excellent
The location is excellent Staff were very nice Room was comfortable
Stayed in March 2024
Reviewed: 20 January 2024
Dhylon
United KingdomThe safe in my room didn't work but other than that can't complain about anything else.
Very good location, next to a ski rental shop and very close to the ski lifts in Pas De La Casa. Easy to get out of the ski lockers at the hotel to the lifts. Breakfast spread was okay and room was clean and of a decent size. Staff were friendly. For the price we paid and last minute booking the hotel met our expectations.
Stayed in December 2023
Reviewed: 27 December 2023
Shir
IsraelFood is not recommended
The location is amazing
Stayed in December 2023
Reviewed: 9 December 2023
Frederik
SpainOne elevator is not enough for a hotel this size
Close to the slopes
Stayed in December 2023
Reviewed: 28 April 2023
Emma
United KingdomI generally only leave reviews when my experience has either been dreadful or excellent. The owners of Hotel Kandahar were, thankfully, amazing. The location is perfect, with short walks to 3 x different chair lifts. The ski locker room is on the same floor as Reception, which makes the chore of returning and collecting your ski's so much easier. Warm, clean, friendly, helpful, efficient. Everything you hope for when booking a hotel. Although centrally locatedm there is no encroachment of noise from outside into the communal spaces and bedrooms. The restaurant is a delight. Breakfast has everything you could want every morning, and more. Waiters/esses clearing your plates as you work through the different types of breakfast, hot buffet, pastries, fruit platters. Dinner was table service, so refreshing from so many buffet services. Choices of three different starters and mains plus a childs option. Followed by a wast dessert selection to choose from plus yoghurts and icecream. You can order drinks from the maitre d' and if you choose a bottle of wine and dont drink it all, they keep it for you and put it back on your table for the next night. Most guests used the hotel lounge to spend time pre or post dinner. Lots of families, sitting together chatting or palying cards etc. Our family fit right in but I can imagine those looking for more to do of an evening, maybe entertainment for you and/or children, this is probably not the place for you.
Stayed in April 2023
Reviewed: 6 April 2023
Andrei
Spainvery nice property, but some things are very out of date or funny for example coffee machines are veeery old, mattresses are old and hard (very uncomfortable) and there is no bar/cafe service after breakfast and before lunch
very very cosy, excellent stuff
Stayed in April 2023
Reviewed: 24 February 2023
Darren
United KingdomIt was very hot in the rooms, and the beds were not particularly comfortable
The location was brilliant, clean and tidy, great breakfast (miles better than the normal 'continental' breakfast'), friendly staff, great locker room, overall a really good hotel.
Stayed in January 2023
Reviewed: 31 January 2023
Diana
IsraelThe rooms are looking old, and basic. The spa cost 13 Euro for hour . No parking available near the hotel, but u have parking services (expensive 85 Euro for 5 days)
Perfect location, clean, nice lounge, very good value for money,
Stayed in January 2023
Reviewed: 26 January 2023
Raymond
United KingdomBed was on the hard side. Struggled to sleep well as had to turn over frequently as body would go numb.
The location is incredible. A few steps from the main door and you are on the slopes. Direct access to all slopes, with ski storage and lockers included. Breakfast was plentiful and tasty. Bars and restaurants on your doorstep. Perfect location. Would highly recommend
Stayed in January 2023
Reviewed: 18 January 2023
Stewart
Spainnoisy at night, which was due to other clients at the hotel and from outside, but not a major issue. the spa was shut one of the days. the breakfast was good, but slightly on the basic side (lacked musli, granola, not much yoghurt variety, hot boiled eggs, and cook to order options (omelettes, pancakes)).
right next to ski slopes. room was as expected. nice bathroom in the room. spa was good quality and not pricey.
Stayed in January 2023
Reviewed: 7 January 2023
Mike
United Statesno parking
location to slopes
Stayed in January 2023
Reviewed: 26 December 2022
Liudmila
SpainRestaurant area is too small for quantity of people in the hotel, breakfast is quite good, simple. Dinners are only from menu with almost only French cuisine, difficult to choose something vegetarian or at least healthy style food, potato is everywhere. Ski lockers are in cold place with no dryers really working, so was quite unpleasant to find wet boots next morning after skiing.
Spa was nice, approachable stuff and big rooms. Bar very spacious and with nice drinks, gin-tonics especially
Stayed in December 2022
Reviewed: 19 April 2022
A_n_droid
United KingdomThe dinner was ok, but wasn't knockout (although the presentation was very good) E.g. the thai style noodles were just plain noodles with some peppers and a tiny bit of spice, and most accompaniments were just boiled carrots or green beans) - Don't want to criticize too much as it was acceptable and good value at the included price, but I think if they made an extra push on the dinner, it would really benefit. If we stayed again, would probably go for bed and breakfast, and eat out in the evening as there is plenty of choice around. The coffee machine at breakfast needs a serious upgrade as the coffee it produces is very weak - coffee coloured hot water
Great location, just a short walk to the slope, ski locker and changing room leads directly out without having to trudge through the lobby. Breakfast was excellent, very wide choice of croissant, scrambled egg, bacon, fruit, yoghurt, local hams and cheese. Room was very comfortable and hotel was not noisy. Kettle in the room (make your own coffee as the breakfast coffee is terrible).
Stayed in April 2022
Reviewed: 11 April 2022
Sofia
SpainThe rooms are very well equipped, bathroom is clean and even has a bath tube. They offer an excellent breakfast & the location is just perfect to jump out of bed and start skiing right away. We were able to take a shower after skiing on the day of check out at an extra bathroom they have availble for customers.
Stayed in April 2022
Reviewed: 8 April 2022
S
United Kingdomvery close to the slopes
Stayed in April 2022
Reviewed: 4 February 2022
Will
United KingdomFor a 4 star, I would say the room, although very pleasant, was abit basic. however, value for money wise it was a good place to be.
Best location in Pas! Great spa, €13 but worth every penny. Breakfast was reasonable with a decent variety. Staff were very helpful with every request.
Stayed in February 2022
Reviewed: 23 January 2022
Villas-plots
Spainnothing really
location and staff first class
Stayed in January 2022
Reviewed: 19 December 2021
Giovanni
Spaincan be a bit loud at night as nearby there are several puns and places where they play loud music
great location. friendly staff.
Stayed in December 2021
Reviewed: 18 December 2021
Sinead
United KingdomEverything was great
The location was excellent, as was the breakfast and daily room cleaning. Staff were very helpful also
Stayed in December 2021
Reviewed: 11 February 2024
Nick
NetherlandsWe have had a family room and a lot of things did not match our expectations for a 460€ a night 4 star hotel. The breakfast is really poor and outdated as the hotel also is. Would not recommend this place After check in I directly presented my disappointment, also after 1 night with the director and asked for a check out and refund. After this the kindness was away(from director and manager), this is strange in my perception, we are still guests who paid a high amount plus we were not happy. Booking tried to mediate but nothing happened or no gesture from the hotel. What’s good from the hotel: location, ski room, spa (but you have to pay extra) reception staff was kind but could not help and the croissants where very delicious
Stayed in February 2024
Reviewed: 14 January 2024
Silvia
BrazilNothing
Ski in ski out
Stayed in January 2024
Reviewed: 17 December 2023
Jackr
SpainRating: ★☆☆☆☆ (1/5) I regret to inform potential guests of our extremely disappointing experience at Hotel Kandahar, particularly concerning the handling of dietary allergies and family needs. Our primary concern was the hotel's inability to properly accommodate my wife's dietary allergies. Despite prior notification, the staff failed to provide safe and suitable food options. This oversight led to immediate health issues for my wife, a situation that was both distressing and avoidable. The response to this situation was shockingly inadequate. When we brought up these health concerns, the staff, including the hotel director, reacted with a lack of empathy and professionalism. The director's behavior was especially troubling, marked by aggression and an evident disregard for our situation. Furthermore, the suggestion by the hotel director that my wife should eat separately from our 5-year-old child was not only impractical but also deeply insensitive. This expectation, along with their overall handling of our concerns, made us feel utterly unwelcome and disrespected. Consequently, we chose to avoid the hotel's breakfast service for the remainder of our stay. Another disturbing incident involved a mix-up with personal identification documents regarding ski forfaits. The hotel mistakenly presented us with the identification of another guest, raising serious concerns about privacy and attention to detail. Although the hotel offered a refund for the breakfast service as a gesture, it falls short of addressing the gravity of our experience. This amount does not serve as an acknowledgment of their shortcomings or as an apology for the distress caused. In light of these incidents, I cannot in good conscience recommend Hotel Kandahar to other guests. The lack of proper care for dietary allergies, combined with the insensitive treatment of our family's needs, are major detriments for anyone considering a stay here.
The location is good.
Stayed in December 2023
Reviewed: 7 April 2023
Mark
United KingdomThe spa was not free!!!!!!! The noise from neighours in other rooms was unbearable. Ruined the sleeping each night.
The hotel was clean and tidy and a good location for skiing. The staff were excellent. The breakfast was pretty basic but had most things.
Stayed in April 2023
Showing 1 – 25
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