Tour groups were perhaps a little disruptive.

Very adequate breakfast, but a bit of a scrum to get to it. Very helpful staff. Parking after a large birthday group disappeared was easy

Stayed in May 2024

Quality of the dinner

Staff Room

Stayed in May 2024

Bedrooms clean but a little dated

Breakfast was excellent, good selection.

Stayed in March 2024

The noise insulation is not good

Friendly staff

Stayed in March 2024

flat Pillow ...

Diner and Breakfast excellent!

Stayed in December 2023

Very bad sound isolation. Lot of noise. Very hot in the room and it was not possible to lower the heating.

Good location in center of Ordino.

Stayed in November 2023

Great location, beautiful views.

Stayed in September 2023

The building is a little noisy and you can hear people walking around the hotel when sleeping. We couldn’t have the balcony door open at night as people would smoke below our room which made our room smell. We were there during a hot summer so this may not be an issue for much of the time.

The views are amazing, the style of the property is really nice. The access to the gym down the road for a discount rate was fantastic and the hotel staff were lovely.

Stayed in August 2023

Hotel was surprisingly hard to find - you have to look closely to the signs. it was difficult to communicate in English - only Spanish / French. Late breakfast - started only from 8am.

Clean comfy hotel, the room overlooked the mountain and the views were really pretty. Staff were very friendly and offered us coffee before the breakfast. The top notch restaurant on site, offered delicious menu for Hotel guests. Great facilities, free parking, pool, lovely yard, tennis courts.

Stayed in July 2023

The reception staff were particularly helpful, warm and friendly. We loved the fantastic location and beautifully views. Set menu was good. We enjoyed a visit to the postal museum in this very pretty town.

Stayed in July 2023

The hotel is in need of maintenance. Most things work just about but it is tired and tatty in places. The breakfast buffet was OK but not worth 15 Euros. The swimming pool was out of service for the duration of our three nights stay and the "exclusive access" to the sports club is by separate payment, which is not made clear in the publicity.

Ordino is a lovely place, quite small but with a fair amount of things to see and do, including a couple of good restaurants. The hotel barman was really welcoming, and one of the receptionists went above and beyond helping my father with his small collection of Andorra-issued coins.

Stayed in July 2023

Unfortunately, the day we arrived, the city music festival was starting and they played extra loud music until 5 in the morning. We didn't sleep at all that night, my mom had to make her bed on the bathroom floor to be away from the noise. It's too bad the hotel didn't have any info about this on their website - we left the hotel after the first night and cancelled the 3 remaining ones. Saturday there was a huge wedding - careful, it looks like it will be like this every Saturday during summer, potential noise as well.

The hotel has nice mountain vibes, the served dinner really was excellent, the common areas are cute. If you are looking for a calm hotel in the mountains, you will enjoy it here. The rooms were clean, make sure to ask for a balcony.

Stayed in July 2023

The third floor room was hot; there was one large swing window that opened but leaving it open all night we were assuming would ask for bug bites so we left it cracked and it was uncomfortably warm for sleeping. The facilities are generally worn and in need of updating. The prior mini golf and small pool appeared closed indefinitely. Tennis courts are still available for guests.

The front desk staff were very friendly. The grounds are generally well kept with some nice seating areas on porch and lower patio. The parrot from previous reviews has a friend now and did not appear neglected :) Breakfast was standard, no complaints there.

Stayed in June 2023

in the centre of spectacular scenery

Stayed in May 2023

The breakfast was good, maybe I would add some more food variety to it for 15 EURO or make it 10 EURO because while it was good, it was simple. The room was a bit cold but other than that it was ok. I would maybe add a few sandwiches for the evening/night because the restaurant closes early and the kiosk mini supermarket also closes at 8:30.

Everything went well. The staff was exceptional and friendly. The location was extraordinary, with many hike routes and beautiful scenery. The coffee was amazing!

Stayed in May 2023

Staff in the restaurant was rude.

Stayed in May 2023

slightly old, well kept but a bit old.

very cosy and clean. great location.

Stayed in April 2023

needs a coffee machine in the room.

large comfortable room. good parking.

Stayed in October 2022

Wifi very poor in our bedroom- for our room it only really worked in the hotel lobby

Very friendly staff, great location, good food. Excellent value for money. Fantastic views.

Stayed in August 2022

Breakfast a little eager, could have more variety; a little outdated, could benefit from a renovation

Location perfect for 100Andorra Ultratrail race, right next to start/finish; everything quite fine and ok

Stayed in June 2022

Air conditioning is needed in the rooms. Also,disappointed that the family room did not have a balcony.

Location excellent. Staff very friendly and helpful. Good facilities, eg, tennis court, pool etc. Excellent room service with fresh towels,toiletries and good cleaning. Loved being able to eat our breakfast outside each morning.

Stayed in July 2022

The personel was so helpful. We arived a half hour after lunch time, but still we could get a very decent lunch. In the morning, the waiter suggested to stay Andorra and visit a location, instead of driving back to Spain. That was a great descision.

Stayed in June 2022

no air conditioning; ambient noise with deck door open

clean, comfortable

Stayed in May 2022

The hotel is slightly dated but retains a nice atmosphere. Hairdryers in rooms need upgrading as were very old.

Hotel has a nice feel, beautiful location in rural village. The hotel grounds are spacious, and rooms were comfortable.

Stayed in May 2022