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Reviews of Hotel Cervol 3 stars

Avenida Santa Coloma, 46, AD500 Andorra la Vella, Andorra

#74 of 80 hotels in Andorra la Vella

Guests' Choice

Review score

Based on 100 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.6

  • Location

    7.5

  • Facilities

    7.2

  • Staff

    8.6

  • Value for money

    7.6

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 17 September 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    We informed the front desk that the air conditioning isn't working well, but they provided us with an electric fan instead.

    Stayed in August 2024

  • Reviewed: 30 August 2024

    6.0
    In dire need of renovations
    • Leisure trip
    • Couple
    • Interior Double Room
    • Stayed 1 night
    • Submitted via mobile

    An "Interior" room usually means it's overlooking an inner courtyard, not a brick wall! If you book here, please make sure to get a room with an actual window. It was horribly noisy at night, we had to get the receptionist to settle down a very loud group several floors above us. The room itself was quite old, like the entire hotel, with décor and furniture that reminisce of the early 1900s.

    Location is not bad, though not too close to city centre either

    Stayed in August 2024

  • Reviewed: 14 August 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast

    Kind and friendly staff

    Stayed in August 2024

  • Reviewed: 13 August 2024

    6.0
    Pleasant
    • People with friends
    • Interior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The Aircon in our room was extremely loud. Sounded like an old moped. The location is a bit off. Like 10 mins walk to get to a nice coffee place.

    The bar and staff was really nice. The rest was just fine, like mediocre.

    Stayed in August 2024

  • Reviewed: 20 July 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights

    Andorra isn´t the hottest place, but it would have been nice to have a fan in the room.

    Staff were really friendly and helpful and the room was always left clean. Bed was reasonable.

    Stayed in July 2024

  • Reviewed: 15 January 2024

    8.0
    Confortable
    • Leisure trip
    • Group
    • Quadruple Room (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    It was a little dirty but it wasn’t so bad.

    It was very nice with a good location and very good staff.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    6.0
    Pleasant enough but terribly overpriced for what it was
    • Leisure trip
    • Couple
    • Interior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The stay was ok overall, but we paid 160€ per person for two nights, so just very expensive for what it was, as the hotel was hardly luxurious. The noise was really bad - you could hear everything from the hallway, other rooms and the indoor courtyard. The room was really hot so had to keep windows open as much as possible (which didn’t help with the noise. The radiator in the bathroom was on the whole time and broken, so couldn’t turn it off. We were given two single beds as a couple despite booking saying double bed.

    Staff were super nice and helpful, the breakfast was fantastic

    Stayed in December 2023

  • Reviewed: 29 December 2023

    8.0
    Enjoyable, relaxing, comfortable
    • Leisure trip
    • Couple
    • Interior Double Room
    • Stayed 25 nights

    Scrambled eggs were not always available for breakfast but still fine. No evening meals which was unfortunate.

    The staff were very friendly and accomodating, helpful. Spacious room and altogether very enjoyable stay. Everything we needed, shops, cafes etc was close by

    Stayed in December 2023

  • Reviewed: 16 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Sauna is not working and wasn’t mentioned anywhere.

    Good for the price.

    Stayed in November 2023

  • Reviewed: 13 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room (2 Adults + 2 Children)
    • Stayed 1 night

    No parking was available at the hotel. It was fully booked.

    Great value for money.

    Stayed in November 2023

  • Reviewed: 15 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Interior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room " without" window.

    Riche brekfast.

    Stayed in September 2023

  • Reviewed: 3 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Interior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Little to far out looks like it was in the commercial part of town. A few stains on the bedding.

    Overall good value for the money.

    Stayed in August 2023

  • Reviewed: 11 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Interior Double Room
    • Stayed 1 night

    We got an upgrade as there was a big group of kids, but they did not bother us. Only a little bit crowded in the morning when getting breakfast. Room, location and breakfast were good. Nice to have a walk from hotel to city center and hiking trails near by as well, close enough to bus station.

    Stayed in June 2023

  • Reviewed: 25 June 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The location wasn’t the best but aside from that it’s great.

    The staff were helpful and very friendly. The breakfast was lovely also.

    Stayed in June 2022

  • Reviewed: 18 June 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Interior Double Room
    • Stayed 1 night

    The bathroom is small. Not the best location from the center but not so so far neither, acceptable for the price.

    The breakfast is nice! The rooms seems a little bit old but anyway it's clean. The stuffs were very helpful.

    Stayed in June 2022

  • Reviewed: 12 June 2022

    8.0
    Good choice....
    • Leisure trip
    • Couple
    • Interior Double Room
    • Stayed 1 night

    Everything except the ask of 16E for parking!! Why? When you have Parking, it would have been great to allow it to be used for a night, Afterall, traveling on a motorcycle, the least we want is a safe place to park the MC and 16E was quite atrocious! However, thanks to the Receptionist for guiding to free park zones and telling me that Andorra is a safe place with 1 cop for every 4 citizens!!!!

    Stayed in June 2022

  • Reviewed: 20 April 2022

    8.0
    enjoyable stay
    • Leisure trip
    • Couple
    • Interior Double Room
    • Stayed 1 night

    parking ok but not so cheap, and it's not possible to find parking around for free!

    very large room, confortable bed and fantastic breakfast!

    Stayed in April 2022

  • Reviewed: 25 January 2022

    8.0
    The hotel was good, but Andorra la vella itself was a big disappointment.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It wasn't clear enough on the booking form that I had to pre book a parking space, consequently I had to drive round and round looking for a space, and I eventually got one a long way from the hotel.

    There was plenty of choice for breakfast. The cereal tasted stale.

    Stayed in January 2022

  • Reviewed: 11 January 2022

    7.0
    good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    comport room was weird the shower glass door has a gap below water was running down flooding the entire room

    location friendly staff

    Stayed in January 2022

  • Reviewed: 2 January 2022

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    unfriendly stuff, very expensive for a very simple hotel room.

    Sofa and bed comfortable.

    Stayed in January 2022

  • Reviewed: 17 December 2021

    8.0
    Comfortable hotel in Andorra
    • Leisure trip
    • Group
    • Interior Double Room
    • Stayed 1 night

    The hotel is a relatively short walk from the bus station. The room was clean and fairly spacious with comfortable beds. The WiFi was good in the room that I stayed in.

    Stayed in October 2021

  • Reviewed: 25 November 2021

    8.0
    Good value for money
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 2 nights

    The hotel itself is a bit outdated but it's not an issue. Inside everything is maintained very well.

    Not too bad hotel. Location is good, they have their own underground parking but there is a public one just up the hill. Parking spaces in Andorra are limited and that's normal. Breakfast was really good and cheap. Room was clean. Girl from the reception was very helpful, though her English was not the best but she tried her best.

    Stayed in November 2021

  • Reviewed: 29 October 2024

    10
    Very nice
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    No complains

    Room ais very comfortable, place is well located and also the reception is very good …

    Stayed in September 2024

  • Reviewed: 18 October 2024

    10
    I am very appreciative of the consideration and friendliness with which I was treated.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    That they had to shut down for maintenance work during off-season.

    I don't like to eat so much for breakfast, so I only took advantage the one morning. But it's hard to think how more varied a breakfast could be.

    Stayed in October 2024

Showing 1 – 25

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