Nothing to say

The location was excellent The staff were Argentinian girl very friendly and supportive

Stayed in May 2024

Although the hotel was clean and the rooms tidy, the hotel definitely needs refreshing and some minor repairs. We couldn't get the air conditioning to work, although everything seemed to be ok, there were no sockets for charging mobile phones next to the bed

The hotel was neat and with a really great location. The hotel staff was professional and friendly. The choice for dinner was as good as for breakfast. This hotel is a good example of "value for money".

Stayed in June 2024

check in needs long time, one counter only

Stayed in May 2024

Nothing

Satisfied considering the price. Clean, wide and comfortable

Stayed in June 2024

There was nothing to dislike but some things could improve. The hot selection of the breakfast buffet was luke warm, so the eggs and mushrooms were not enjoyable. Although I informed the hotel I had mobility problems our allocated room's door was not wide enough for my wheelchair and the ramp to access the hotel was too steep for a wheelchair to be pushed up.

The staff were excellent and nothing was too much trouble. The cleanliness was to a high standard. The breakfast buffet had a great selection.

Stayed in May 2024

The room is a bit dark

Great location, good breakfast, clean room.

Stayed in April 2024

Perhaps the hotel need to look into its breakfast. We stayed only one night and the breakfast was one of the key factors we were looking for. It definitely can be better much better. As a basic breakfast its ok but nothing more then that

Location was great right in the middle of the capital. Great for spending your last day in Andorra after a busy week of skiing. The parking facility is also a huge bonus, make sure to book in advance.

Stayed in April 2024

One thing that was a bit of a pain was the lack of plug sockets. We had to unplug the tv to have 2 sockets in the bedroom, and there wasn't one in the bathroom, but we survived! I guess older hotels were not designed to accommodate all our electronic gadgets of today! It would have been nice to have coffee/tea facilities. I believe you can ask for a kettle at reception (with an extension lead due to the afore mentioned lack of sockets ) as we spoke to a gentleman in the lift as was carrying one.

The hotel was perfect for our needs. We just wanted a 2 night stay to go hiking, which was easy direct from the hotel. I booked the hotel because of its parking but knew in my head there would be no spaces available by the time we got there having read many reviews. It wasn't a problem we were directed by the very friendly staff to another car park around the corner, secure and underground, it was expensive (27.50 Euros/24 hours) but you have to factor in parking costs when staying in Andorra. The room was large with an extremely comfortable large bed. There was a fridge with 2 small complimentary bottles of water. We were on the top floor and although we faced the town, even with the window open at night it was quiet. The bathroom was clean and not a bad size, it was old fashioned but functional. Breakfast was ok, with a reasonable choice of hot and cold buffet but nothing to really praise. One thing that was really good, I chose the hotel on the account of a picture of a long parking bay at the entrance which allowed a 15 minute stay to check-in and get all the luggage out before going off to find parking, That was a bonus as the streets are quite narrow and lots of one way systems making traffic tight. It was a 2 minute walk away from the main pedestrian shopping area (and our car park) with restaurants for the evening.

Stayed in April 2024

Felt a little dated. Limited number of plugs available so charging devices wasn’t easy and nowhere near the bed

Centrally located. Had parking (at a price). Staff were very helpful and super friendly - especially the waiter in their restaurant.

Stayed in April 2024

Lighting is a bit dim in the bedroom and towels are wearing a bit thin. Also with every change of hotel ownership, the quality of the buffet food decreases slightly.

Rooms are large, very clean with comfortable beds. Location is excellent for shopping. Friendly staff.

Stayed in January 2024

The rooms and the hotel are dated, but functional.

Great location, helpful staff, good size rooms.

Stayed in November 2023

Everything was fine

Location and staff

Stayed in January 2024

That’s definitely not a 4 star hotel. It’s not ok when in a 4 star you don’t have kettle, tea, coffee. And also not ok when cleaning workers while you packing your things hour before check-out just entering your room without knocking and leave it when you say «we not leaved yet».

Stayed in January 2024

N/A

Nice hotel with a 70's vibe with the decor in our room. Hotel bang in the middle of Andorra so straight into the pedestrian walkways etc for the shop, restaurants etc. Secure underground parking for our motorbikes as well.

Stayed in September 2023

Difficulties with parking

Stayed in October 2023

It would have been nice if the bottled water was replaced each day.

Location was excellent. Very central and easy to find. Breakfast was good, and plentiful. Room was clean and comfortable. Staff were very friendly and helpful.

Stayed in October 2023

everything was nicely described on booking.com and there were no unpleasant surprises

friendly staff, varied breakfast,

Stayed in September 2023

The Andorra mobile phone signal is not too great. We had to leave there and go into France to pick up a signal and as we were relying on Sat Nav we hoped we were going the correct way.

The room was quite large very clean and the staff were very friendly. Parking was in a Car Park around the back of the hotel reasonably priced. The view from the hotel was ok we looked over to the church and shops but also the air conditioning units which were a bit noisy as our aircon was not working. If you want to go shopping for designer goods then Andorra is the place to go. They could have also done with plugs at the side of the beds to charge your phone. we did not take the breakfast option.

Stayed in September 2023

Central with good parking out of season.

Stayed in October 2023

The blankets weee dusted Not enough parking for hotel visitors

The breakfast was very good The location is great near the street with shops, restaurants and bars. Very close to Caldea spa

Stayed in September 2023

The bathrooms definitely need updating.

Close to the shops, bars and restaurants. It was very clean and being able to park the car in the underground parking was very convenient.

Stayed in September 2023

The bed mattress and/or the bed's frame structure was not sufficient for a comfortable sleep.

Easy to meander from the hotel into the shopping Av Maritxell. Grocery stores are nearby. It's easy to find the hotel by driving to Andorra la Vella and the hotel car parking is convenient. The breakfast buffet was excellent.

Stayed in September 2023

There is no soundproofing in the room, too dark colours in a design, and a poor choice for breakfast. Also in our room the toilet was shaking(

Everything was clean, personnel were really nice. In general, everything is fine

Stayed in August 2023

I booked the hotel specifically as it had its own car park but when we arrived it was full and had to use a public car park. Whilst the car park was close to the hotel, as we were just staying overnight the car was packed with holiday luggage and I was looking for secure parking when I booked. Also the reception staff, while not unfriendly, were not friendly and approachable. It’s a pet hate of mine when both receptionists feel obliged to deal with a single guest and leave you waiting!

Great location right in the middle of the town. Rooms were comfortable and the whole place had the air of a 4 star hotel. The bar staff were friendly and made you feel at home.

Stayed in August 2023