Avenida El Traves, 5, AD400 La Massana, Andorra
#9 of 23 hotels in La Massana
Guests' ChoiceBased on 92 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.3
Facilities
8.6
Staff
9.5
Value for money
8.7
Free WiFi
8.9
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End of dialog contentReviewed: 19 May 2024
Jessica
NorwaySmall room.
Fantastic view! Wonderful staff. Healthy breakfast buffet.
Stayed in May 2024
Reviewed: 17 April 2024
Luke
United KingdomThe radiators were constantly on throughout our stay, we couldn’t turn them off. Free tea and coffee facilities would be a nice touch too
We came for skiing and the hotel is situated in a perfect location just a minute walk from the gondola.
Stayed in March 2024
Reviewed: 10 March 2024
Emilie
BelgiumNothing
A really warm welcome Sympathy of the hotel staff
Stayed in March 2024
Reviewed: 4 March 2024
Richie
United KingdomAll good... Helpful staff,great location,comfortable room.
Stayed in March 2024
Reviewed: 2 March 2024
Darrell
United KingdomNo tea making facilities in the room
Location, friendliness of staff, cleanliness
Stayed in March 2024
Reviewed: 12 February 2024
Frances
SpainNothing!
Close to telecabin, restaurants/bars, available parking on request, ski closet
Stayed in February 2024
Reviewed: 6 February 2024
Anton
United KingdomLocation, facilities were clean and tidy. Breakfast was very good quality. Staff were friendly and helpful.
Stayed in February 2024
Reviewed: 5 February 2024
Sylwia
United KingdomI had a lovely few days at this hotel and i will be returning! On arrival i was upgraded to double room on the 6th floor with balcony and beautiful views which was a very nice gesture. 2 ladies at the reception Christina & Silvia were extremely helpful and friendly and thanks to them I discovered a beautiful ski area in Ordino Arcalis just a short bus drive away. And what a fantastic skiing it was there…the best!
Stayed in February 2024
Reviewed: 11 January 2024
Neil
IrelandNothing.
Close to the Gondola. Also very near to the AndBus drop-off and pick-up points. Staff very friendly and supportive.
Stayed in January 2024
Reviewed: 10 January 2024
Sandra
SpainThe location is great and easy to find. Really close to ski areas and restaurants.
Stayed in January 2024
Reviewed: 7 December 2023
Sara
United StatesNot much :)
The room was very comfortable, the staff were super friendly, and it was in a great location. I did not partake in the breakfasts, so I can't speak on how that was. Though, there were some decent places nearby to grab food and coffee.
Stayed in September 2023
Reviewed: 13 October 2023
Philip
United KingdomClearly not the fault of the hotel but the street outside is very busy and there's no parking though there is a restricted space for dropping off luggage etc. Parking is available at an additional cost in a nearby car park - certainly the nicest car park I've ever used! Having said that the geography of Andorra is such that towns are crowded into the valleys with just one option for travelling up and down so it didn't surprise me that roads were congested with slow-moving traffic. So I imagine that any hotel you select would be in exactly the same situation!
The staff were the best! Could not do enough for you, friendly and welcoming. The room was spacious and spotlessly clean, and the bed was comfortable. Breakfast was amazing with a huge range of food available. A lovely balcony provided a great rooftop view Would certainly stay again! .
Stayed in October 2023
Reviewed: 5 October 2023
Judite
LatviaNothing
Nice hotel and nice view to mountains, enjoyed our stay! Staff was super kind and nice!
Stayed in September 2023
Reviewed: 12 September 2023
Hook
AustraliaThis hotel was a very pleasant surprise. Great room, perfect location and the staff were very accommodating and friendly. Would definitely stay again.
Stayed in August 2023
Reviewed: 1 September 2023
Jacint
SpainAlguna cosa deteriorada
Tot en general
Stayed in August 2023
Reviewed: 20 July 2023
Fabio
SpainAS most of the bedrooms in Andorra, there's no A/C. This specific weekend was tough, but at least they provided a fan (something other hotels don't).
Stayed in July 2023
Reviewed: 18 July 2023
Kamila
Czech Republicat breakfast the staff (a gentleman) was quite unpleasant and although we were completely alone in the room, he was not willing to take the used dishes from the table...
Stayed in June 2023
Reviewed: 6 July 2023
Jessica
United KingdomNothing
Loved this hotel! The two ladies on reception, Christina & Sylvia, were actually amazing, friendly, helpful, the perfect hosts! Also had a room upgrade which was lovely & totally unexpected!
Stayed in July 2023
Reviewed: 3 July 2023
Nageswara
IndiaThe bed is not convenient but it was ok
Stayed in July 2023
Reviewed: 30 June 2023
Aren
PhilippinesThere is no aircon in the room which might be a little hot during daytime in the summer. But temp is bearable though, there is electric fan. But during night time, temp is good if windows are open. Breakfast choices are not too many so can opt this out.
The location in La Massana is very accessible to the bus stop going to Ordino or Andorra La Vella. We liked staying here than in Andorra La Vella. It was more relaxing.
Stayed in June 2023
Reviewed: 12 June 2023
Mark
United KingdomNothing is mentioned
More than wonderful hotel am sending this letter to thank you for the great experience I had in your hotel. I enjoyed my time at the hotel and every thing was so great and exceeded my expectations. Thank you so much for the nice work and services you provided for your customers
Stayed in June 2023
Reviewed: 20 March 2023
גדי
IsraelNothing, maybe the charge of 15 euro per day for parking
The location, breakfast, the room
Stayed in March 2023
Reviewed: 4 March 2023
Alison
United KingdomThe room was a bit small and too hot
The staff were excellent, especially Christina. The breakfast was delicious.
Stayed in March 2023
Reviewed: 21 February 2023
Orlaith
IrelandGret location, very friendly staff, comfortable bed and right beside the gondola to take you to pal arinsol ski.
Stayed in February 2023
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