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Reviews of Acta Arthotel 4 stars

Prat de la Creu, 15-25, AD500 Andorra la Vella, Andorra

#14 of 80 hotels in Andorra la Vella

Guests' Choice

Review score

Based on 364 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.5

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 20 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room is a bit small

    Modern and clean. Right at the center near the old city. Near the lobby you have the hotel breakfast option or a good coffee shop. Mostly great value for money.

    Stayed in September 2024

  • Reviewed: 17 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Nothing really just could have had more variety in the bread department for breakfast. Staff very good. Tables kept clean.

    The hotel is very well positioned for the town. Rooms spacious and very clean. Bathroom was ok shower needed attention but it was ok.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Slow people in the front desk when we arrived at 22:30 in the night. We wanted to do the check in and sleep and the guy was there talking with other people taking a lot of time

    Stayed in September 2024

  • Reviewed: 16 September 2024

    8.0
    Nice stay, close to the centre.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The air conditioning did not work on the room, but luckily it was not too warm. The breakfast was a bit hit and miss in terms of quality.

    The staff were friendly. The room was a good size with a very large bed and nice views. The fridge and complimentary water was a good touch. The spa was very relaxing. The choices in the breakfast buffet were varied and expansive.

    Stayed in September 2024

  • Reviewed: 15 September 2024

    10
    Amazing Hotel which very well deserves a good 4* rating.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No possibility to reserve a parking and breakfast was probably to southern European for me (a little of sweets but not enough good quality local food like fresh vegetables).

    Really nice location and well renovated room. Particularly amazing was the upgrade of the room which we received.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    8.0
    Great hotel, great staff at great location.
    • Leisure trip
    • Solo traveller
    • Double Room with Mountain View
    • Stayed 7 nights
    • Submitted via mobile

    Very comfortable hotel with nice quiet room.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    10
    Great value for money
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    They haven't got the lifts issue right. At rush hour (breakfast/checking out time) one can be waiting for over 10 minutes to be able to get into one.

    The size of the rooms; the comfortable beds; the specious bathroom and the superb restaurant

    Stayed in September 2024

  • Reviewed: 13 September 2024

    9.0
    Best stay in Andorra la vella
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    The spa can be improved with some massage included.

    This hotel is in the central location, so if you are reaching from Barcelona / Toulouse by bus, it is walkabale from the central bus stand, it takes 5-8 mins. The room was spacious, clean. The hotel has very peaceful ambience. All attractions in the city is nearby. Staff are very kind and the breakfast buffet is super.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    10
    Perfect for our visit to Andorra
    • Leisure trip
    • Group
    • Triple Room (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Nothing we didn’t like

    Great location and staff friendly and obliging. Breakfast delicious!

    Stayed in September 2024

  • Reviewed: 11 September 2024

    10
    Exceptional
    • With a pet
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights

    The room was big and if you come with family and want to be close, you have the option for a door between 2 rooms, transforming it into a small apartment. I liked that. At the parking, we had a very nice experience from the worker there called Pedro. He was very friendly and helpful with finding parking spots, even when the parking was full ;) 10/10 for Pedro if you get to share this review with him.

    Stayed in August 2024

  • Reviewed: 9 September 2024

    9.0
    excellent hotel
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Location, breakfast, large rooms. Parking underneath the building which you can reach through the garage

    Stayed in September 2024

  • Reviewed: 7 September 2024

    10
    Great hotel value for money
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    All good

    Wifi, location, room size, aircon power.

    Stayed in September 2024

  • Reviewed: 5 September 2024

    8.0
    Perfectly located, spacious rooms and kind staff
    • Leisure trip
    • Couple
    • Double or Twin Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    very friendly and warm staff, incredible breakfast buffet with eggs prepared on the spot.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Big clean room, good breakfast, great location.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    10
    Our stay in the hotel is very pleasant and we strongly recommend it to others.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    It would be perfect if a small pool or sauna could be created to help guests relax and enjoy their stay.

    The hotel is located in the heart of the city, which is a few minutes away on foot from the National Bus Station. Our room is spacious, very clear and with a very big bed, in fact, two single beds together. The staff are friendly and willing to help.

    Stayed in September 2024

  • Reviewed: 31 August 2024

    10
    Brilliant stay
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Well situated, excellent staff and service throughout, modern spacious rooms.

    Stayed in August 2024

  • Reviewed: 28 August 2024

    9.0
    Very nice in all ways, good location
    • Leisure trip
    • Solo traveller
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Very minor stuff, but since I have to fill in something here: *Breakfast at 15 euros per day per person in no way worth it when there are bakeries 2-3 min walk away *Plastic wrapped paper cups in the bathroom is low-class for this kind of upscale hotel *Bed was large (California King) but for me only ok comfortable, a bit soft *TV is old and small LCD *Parking for cars is 16 euros per night

    *Hotel has marble floors and walls everywhere, including in rooms, and is clean and modern - very nice look and feel *Reasonable Price for a 4-star - 125 euros per night w/o breakfast *Good location * Quiet even though downtown - my room was on the riverside so away from worst of traffic *Free parking for motorcycles maybe 20 meters away across from hotel *Air conditioned rooms (I had had 3 days of hotel in rooms without and in August, so especially appreciated this) *Staff are friendly and helpful * A dedicated loading and unloading zone in front of hotel *A clever wooden foldable bicycle rack in the entryway to hotel seems to welcome bicyclists to park their bike there (4 spaces total; sorry didn't take a pic)

    Stayed in August 2024

  • Reviewed: 27 August 2024

    10
    Great
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed, it was like sleeping on boards

    Breakfast excelant

    Stayed in August 2024

  • Reviewed: 27 August 2024

    10
    The staff were amazing!
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights

    Great, central location, right next to the small river (at least in August). Great views. Great staff. Very comfortable accommodations.

    Stayed in August 2024

  • Reviewed: 27 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    All

    Stayed in August 2024

  • Reviewed: 26 August 2024

    9.0
    Surprisingly spacious rooms with huge and very comfortable beds.
    • Leisure trip
    • Family with young children
    • Triple Room (2 Adults + 1 Child)
    • Stayed 1 night

    Breakfast was a bit busy and loud.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    9.0
    Lovely, big rooms. Friendly staff!
    • Leisure trip
    • Couple
    • Double or Twin Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Parking isn’t free or included

    Rooms are huge, breakfast is lovely, and the staff are super helpful. Only improvement would have been if parking was free or included in the cost, since the parking is quite expensive.

    Stayed in August 2024

  • Reviewed: 25 August 2024

    8.0
    Great location, nice room and sufficent breakfest.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Mountain View
    • Stayed 2 nights

    location was amazing. five minute walk from the city centre, silent at night. staff were lovley and helpful, even recommended some of the hikes in the area. nearby parking was very accessiable.

    Stayed in August 2024

  • Reviewed: 20 August 2024

    8.0
    Great location and newly renovated.
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Newly renovated. Bright and simply designed.

    Stayed in August 2024

Showing 1 – 25

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