Best location, close to everything. Very good breakfast with nice view. We even have recieved a room upgrade, thanks!

Stayed in June 2024

Nothing. We loved everything!

Fantastic location, gorgeous rooms, amazing spa and the most welcoming and beautiful staff!

Stayed in June 2024

Nothing. All was perfect

Everything! Location, cleanliness, customer service!

Stayed in June 2024

Great location. Awesome pillows and beds, room and beds were really good for our family of 4.

Stayed in June 2024

The spa is nice but you have to pay extra 12€. The pool looks quite big on the pictures but it’s rather a little bit bigger whirlpool.

The room was very big and bright. We had an amazing view on the river and the mountains. The bed was large and very comfortable.

Stayed in June 2024

Nice breakfast and cozy room.

Stayed in June 2024

Nothing

Great location.

Stayed in June 2024

Nothing I didn't like

Excellent hotel. Our room was spacious and comfortable. Staff were courteous and helpful. Good facilities in room and hotel generally. Well located in city centre. Reduced cost parking was a bonus!

Stayed in May 2024

No coffee in the room😢 Also underground parking is very expensive. We parked our motorbike outside in front of the hotel which was fine.

The mountain and water view from our room was amazing! The room is very big, so is the bed, and comfortable! The old Town and shopping area is within walking distance. This is a beautiful hotel.

Stayed in June 2024

Breakfast was a bit poor (fruits served even so their time passed long time ago), was no vegetables at all

The location, the room

Stayed in June 2024

Nothing!!

Large spacious room, comfortable bed, fantastic breakfast, helpful staff! We loved it so much last year we came again!

Stayed in June 2024

The bathrooms, although very big and clean etc are alittle dates, I expected dating from it's previous incarnation as a different brand as they don't match the hotel.

Very large bedroom and bed

Stayed in May 2024

The room temperature!! To warm and no one explained about shutting off the heater

Cleanliness and location!! Also we enjoyed the breakfast

Stayed in May 2024

Central location and modern state of the hotel

Stayed in May 2024

Car Parking very very expensive. A max of €10 per 24 hours allowing multiple entry exit will be ideal.

Stayed in May 2024

The staff were very professional and pleasant. I needed several lengthy documents printed and they printed them for me in a helpful way. This hotel offered a spacious family room for three people at a great value. The location is central to the Ciry and has a very nice spa.

Stayed in May 2024

Location was great. Food was perfect especially the fresh orange juice was just refreshing. Staff were really nice.

Stayed in May 2024

Staff very friendly

Stayed in May 2024

Nothing

Everything was great. Best part of the experience was the incredible staff. We arrived way late, tired and hungry. The front desk workers convinced the restaurant to stay open and give us dinner, then helped with getting our room promptly and helping us park the car. Above and beyond service.

Stayed in May 2024

Breakfast and overall availability for the items at the cafeteria wasn't really good as the other things we enjoyed about our stay like the room, facilities and staff.

Stayed in May 2024

No control over room temperature was very annoying. We received unpleasant periodic food smells through our room ventilation system. Breakfast was mediocre in quality and was very busy at times.

Large room with comfortable bed and ok breakfast. Hotel was well located near shopping, restaurants, and tourist sites. The room was mostly very quiet except for a few nights of partiers outside our window. Paid parking was very convenient in the hotel basement with a discount provided by the hotel but only a limited number of spaces available.

Stayed in May 2024

Some tired spots in he room - crack in tub. NO coffee in the room!!!! Tea only in rooms - not acceptable us coffee drinkers needing morning caffeine rush. Even if instant please add to rooms

Location to ‘old town’ was the excellent

Stayed in May 2024

-

Have a central location They have parking under the hotel with discount from the reception 16£ You can arrive from their underground parking direct to the floor of the room

Stayed in May 2024

We had the most wonderful experience here! The workers at both check-in and check-out were so friendly and accommodating. Our room was lovely, spacious, and clean with a beautiful view. We relaxed in the Aquarella spa and enjoyed both saunas, as well as the jacuzzi. We ate at both restaurants and the food was incredible! At dinner, we ordered the traditional Crepes Suzette for dessert and they made it in front of us with flambéed Grand Marnier. Certainly a highlight! We opted in for breakfast when we reserved and it did not disappoint. There were so many options and everything was fresh. Overall such a positive and memorable stay :)

Stayed in May 2024