Les Canals, 24, AD500 Andorra la Vella, Andorra
#5 of 80 hotels in Andorra la Vella
Guests' ChoiceBased on 277 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
9.5
Facilities
9.3
Staff
9.3
Value for money
8.6
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 September 2024
Andrei
EstoniaBest hotel in Andorra with the best staff. Rooms are clean, spacious. We had everything we needed during our stay. This place is the definition of comfort. Great location as well just 2 min walk from the Pyrenees store if you're on a shopping trip.
Stayed in September 2024
Reviewed: 10 September 2024
Henry
United KingdomLiked it all good
Good location Fantastic views
Stayed in August 2024
Reviewed: 9 September 2024
Kathryn
United StatesThe setting, outdoor areas and location cannot be matched.
Stayed in September 2024
Reviewed: 8 September 2024
Higor
NetherlandsTo say something, breakfast could vary more along the days.
Great hotel, very friendly, supportive staff and incredibly well situated.
Stayed in September 2024
Reviewed: 2 September 2024
Stuart
United KingdomFor goodness sakes smile people!!! Felt like we were doing the restaurant staff a favour visiting their hotel…
Nice location and excellent facilities, lovely and welcoming valet/porter and reception staff. Every one else a bit miserable.
Stayed in August 2024
Reviewed: 31 August 2024
L
KuwaitI love everything about the hotel! The friendly staff, the gym, the spa, the rooms, the location, the value and the pool!
Stayed in August 2024
Reviewed: 10 August 2024
Terrie
AustraliaExtremely spacious rooms. Convenient location. Helpful staff. Loved the swimming pool with natural rock & mountain fed water.
Stayed in August 2024
Reviewed: 9 August 2024
Alain
FranceVery well located hotel in Andorra la vieja , modern and comfortable. It was very quiet and peaceful. We really enjoy our stay there and will definitely come back during the winter. Thank you
Stayed in August 2024
Reviewed: 9 August 2024
Dominique
United KingdomNo complaints! Suggestion: Would have preferred a more varied menu at the restaurant or a change from lunch to dinner as was repetitive even for a two day stay.
Clean, spacious modern
Stayed in August 2024
Reviewed: 2 August 2024
Thomas
BelgiumSome of the staff in the restaurant are a bit ''cold", others are super friendly though
Outstanding hotel. Great breakfast. The spa (pool, jacuzzi, sauna) were very nice. The room was super nice, great beds (we had one of the duplex rooms). Food in the restaurant is okay. The staff at the front desk are very helpful and friendly
Stayed in August 2024
Reviewed: 31 July 2024
Sebastian
SpainWifi and TV set
Almost all
Stayed in July 2024
Reviewed: 30 July 2024
Laura
United StatesThe only negative experience we had was with the restaurant manager Ramon. He was often rude when interacting with guests and strutted around the pool restaurant like an unhappy dictator. We watched him wagging his finger angrily at a young couple and their baby and he always looked unhappy to be at work.
My husband and I were visiting our son in Andorra and had no idea what the city or this hotel would be like. We were very happy to discover that the APH is a peaceful sanctuary in busy Andorra. The grounds are beautiful, it is quiet, and the views from the garden view room are lovely. The rooms are modern, spacious and sparkling clean. The facilities are great, although it was so hot during our visit that we never made it to the spacious gym, opting instead for the pool or the gorgeous hiking trails for our exercise. Beyond the hotel itself, the staff throughout the hotel was warm, friendly and always accommodating. Jose Ramon ran the breakfast dining area like we were guests in his home. He greeted each guest warmly and worked incessantly to ensure that everyone was taken care of. Because of him and the delicious offerings, breakfast was my favorite meal of the day. Lautaro the bellhop was also extremely friendly and always available to help answer questions or procure anything extra we needed. At the pool, Jordi (sp?) worked hard to ensure that guests had drinks, towels, food etc. He was a lovely example of Andorran hospitality and warmth.
Stayed in July 2024
Reviewed: 27 July 2024
Colin
United KingdomSpacious and comfortable. Would stay again!
Stayed in July 2024
Reviewed: 19 July 2024
Laurent
AndorraGreat hotel in a charming environment in the heart of the city!
Stayed in April 2024
Reviewed: 5 July 2024
Jason
United StatesNothing at all. Outstanding!
The property is laid out very well. Easy to get around and peaceful.
Stayed in July 2024
Reviewed: 4 July 2024
Faith
United StatesAn amazing oasis of peace and tranquility that’s still close to town, shopping and hiking!
Stayed in July 2024
Reviewed: 25 June 2024
Olivier
SpainBest place to stay in La Vella
Stayed in June 2024
Reviewed: 22 June 2024
Joe
United StatesLocation may be difficult for some. Steeps grades to/from hotel may be difficult for some.
Great accommodations in all aspects!
Stayed in June 2024
Reviewed: 20 June 2024
Stephen
Hong KongThe 'fine dining' restaurant was less fine than I expected at the price point - well intentioned, but didn't 'wow' us. You're better off heading to Ana Cerezo just down the road for outstanding wines and tapas.
Very nicely appointed rooms - lots of space and good quality fixtures/fittings. The view from the balcony into the mountains was fantastic, and the hotels leisure facilities (gym, sauna, grounds) were excellent. Good access to hiking in the mountains.... though my legs didn't appreciate the 20km mountain scramble we did! Excellent breakfast.
Stayed in May 2024
Reviewed: 15 June 2024
Martin
SlovakiaThe pool is small. The fitness room still have a space for improvements.
The room has lot of space and good price. It is very nice hotel. Good location close to centre.
Stayed in June 2024
Reviewed: 6 June 2024
Daniel
United StatesNothing
We stayed in the apartment. Two levels almost 1000 sq. Feet of room. Plus, a small kitchenette. The deck was fantastic. The views from the bedroom and deck of the mountains was incredible. Priced very well for the accommodation and the staff was outstanding. Would stay here again!
Stayed in June 2024
Reviewed: 6 June 2024
Nicholas
United KingdomAbsolutely nothing to complain about.
Room was enormous as was the bed, bathroom was nice with spa bath and a separate shower. All very clean. Great for parking, extra cost but well worth it, safe and secure. Location is excellent for the town. Staff super helpful.
Stayed in May 2024
Reviewed: 5 June 2024
Lewis
United KingdomI couldn’t stay longer.
What a place. It’s huge and has it all. But the best part is the views and how the hotel utilises this. Fantastic staff and a lovely place to spend a couple days.
Stayed in June 2024
Reviewed: 4 June 2024
Tanya
United StatesWe were only there for one night and wished we could spend more time at the hotel. The room is superb and the view from the room breath taking. We enjoyed the spa facilities which were also great.
Stayed in May 2024
Fira, Greece
Queenstown, Australia
Kyiv, Ukraine
Guanajuato, Mexico
Cape Town, South Africa
Ypres, Belgium
Taponas, France
Inverurie, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content