Located in Chennai, 10 km from St. Thomas Mount, Accord Chrome provides accommodation with a garden, free private parking and a restaurant. This 3-star hotel offers an ATM and a concierge service.
Manoj
Australia
Even after four days of departing, the exceptional service, delicious cuisine, and remarkable professionalism of this hotel remain vivid in my memory.
Nestled away from the main road, the hotel offers a tranquil retreat, free from the noise of traffic and horns—a feature I truly appreciated. During my stay, I had the pleasure of meeting Mr. Parthipan, the Manager. His responsiveness to feedback was astounding; one of my suggestions was implemented across all rooms in less than 24 hours! When I experienced WiFi issues, he promptly provided a dongle, exceeding my expectations of simply logging a complaint for the IT team.
The food at the hotel was a gastronomic delight, offering the finest quality and flavour. I invited a friend to the dinner buffet, and he was equally impressed. A connoisseur who often dines at one of India's most prestigious five-star hotels, he praised the freshness and exquisite taste of the fish, noting it surpassed that of his usual five-star venue. Also, he said that the fish at the five-star hotel was frozen whereas at Accord it was fresh produce. This high standard is credited to Mr. Venkatesh Bhat, CEO, who personally trains the restaurant staff weekly and conducts surprise quality checks, ensuring the kitchen maintains its top-notch standards.
I also met Naveen, the Executive Chef, whose humility and dedication to teamwork were inspiring. He attributed the culinary excellence to his hardworking team, reflecting the hotel's commitment to professional, collaborative service.
Remarkably, this hotel delivers five-star service and culinary experiences at three-star prices. The buffet is reasonably priced, with an extensive selection for both vegetarians and non-vegetarians.
I find it perplexing that some guests have given one-star ratings and complained about the food—perhaps their taste buds are off!
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Angel
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Staff response and he is very gentle and humble and very helpful . Rooms also comfortable with affordable cost .
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