Featuring free WiFi throughout the property, Eastern House Boutique Hotel offers oriental-style guestrooms in Xi'an downtown, around a 5-minute walk from Xi'an City Wall.
Anne
Australia
That we like the most is the exceptional service that we received from the staff. The front desk manager Mr Sun Lu solved the payment issue for us. The other two staff Mr Li Qi and Ms Wang Si Yu were also very helpful in answering our questions. The staff in the restaurant particularly Ms Yin Gai Li were so helpful when knowing there was not an iron in our room, she immediately organised one for us, which was there for us when we returned back to our room from breakfast. The 8th floor staff Yin Qiao Ling was so great in helping us to get the laundry done. Nothing is impossible in this hotel. The breakfast and afternoon tea were wonderful and exceeded our expectations. We appreciate greatly the help we received in this hotel and will go back to it if we visit Xi’an again.
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Deirdre
Portugal
Upon arrival we received an upgrade to a Suite which was very convenient.
One of the best hotel rooms we ever stayed in; noise free, great bed, nice breakfast & tea.
We accidentally switched on the ‘no dusturb’ sign and we only discovered when we arrived at 9PM, but Housekeeping came directly to change the towels and do the necessary works.
Special thanks to all staff for making our stay perfect!!
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