The West Hotel & Spa
23 Hàng Đào, Hoan Kiem, Hanoi, Vietnam – Excellent location - show map
The West Hotel & Spa
Set in Hanoi and with Hanoi Old City Gate reachable within 600 metres, The West Hotel & Spa offers concierge services, allergy-free rooms, a terrace, free WiFi throughout the property and a restaurant. This 3-star hotel offers a tour desk and luggage storage space. The accommodation features room service, a 24-hour front desk and currency exchange for guests. The units come with air conditioning, a flat-screen TV with satellite channels, a fridge, a kettle, a bidet, free toiletries and a desk. Featuring a private bathroom with a shower and a hairdryer, certain units at the hotel also provide guests with a city view. At The West Hotel & Spa every room includes bed linen and towels. Breakfast is available every morning, and includes buffet, American and Asian options. Popular points of interest near the accommodation include Thang Long Water Puppet Theater, Hoan Kiem Lake and St. Joseph Cathedral. Noi Bai International Airport is 24 km away, and the property offers a paid airport shuttle service.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Free WiFi
- Airport shuttle
- Family rooms
- Spa and wellness centre
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Terrace
- Room service
Categories:
Guests who stayed here loved
Katharina
Australia“Location, staff, safety, comfortable room. Breakfast was good. Even though busy outside, quiet inside. A shout out to Chloe, who was absolutely awesome. She helped us with tours, advice and more. Very friendly young lady.”- Elaine Australia“Very good selection with free choice of cook to order food”
- Elaine Australia“Breakfast, location and the staff. They all are friendly and provide exceptional service. Whether you have a request or question, they can handle with great attention. You can also enjoy other trip with the hotel”
Felicity Australia“Ideal location, very helpful staff who went out of their way to assist us. Mr Mike was wonderful helping us to book some tours.”- Felicity Australia“Perfect location for easy walking distance to all of Hanoi’s attractions and very friendly and helpful staff. Rooms so quiet, despite the hustle and bustle on the street. Comfortable, air conditioned and good size room and bed.”
Tanya
United Kingdom“Great spot in the old Quarter. Friendly, welcoming and comfortable.”- Hanis
Malaysia“I had a wonderful stay at this hotel! The breakfast was excellent, with options for Muslim guests. The location is convenient, close to all attractions, and there’s a night market on weekends. The staff were incredibly welcoming, even staying...” - Matthew Australia“Had a great stay, staff remembered my name and always made me feel welcome. Rooms were high quality with a good hotel location right in the middle of old quarter.”
Siew
Singapore“The helpfulness and excellent customer service of the staff, especially Travis who went out of his way to help me resolve a credit card billing issue with a merchant. He even called the merchant to seek clarification on my behalf. He also...”
Amelia Australia“The rooms were clean and the windows soundproof, perfect when on a busy street. The Staff were exceptional (especially Khloe, she remembered all of our names and had the best English we have heard whilst being over here)”
Hotel surroundings
Restaurants1 restaurant on site
- Restaurant #1
- Open forBreakfast
- AmbianceFamily friendly • Traditional • Modern • Romantic
Facilities of The West Hotel & SpaGreat facilities! Review score, 8.9
- Free WiFi
- Airport shuttle
- Family rooms
- Spa and wellness centre
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Terrace
- Room service
- Toilet paper
- Towels
- Bidet
- Towels/sheets (extra fee)
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Linen
- Wardrobe or closet
- Terrace
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Live music/performanceAdditional chargeOff-site
- Cooking classAdditional chargeOff-site
- Tour or class about local cultureAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Seating Area
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Snack bar
- Minibar
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
- Daily housekeeping
- LaundryAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Shuttle serviceAdditional charge
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Tile/marble floor
- Heating
- Soundproofing
- Car hire
- Soundproof rooms
- Lift
- Family rooms
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
- Upper floors accessible by elevator
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Waxing services
- Facial treatments
- Beauty Services
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- English
- Vietnamese
House rulesThe West Hotel & Spa takes special requests - add in the next step!
Child policies
Children of any age are welcome.
Children 6 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
FAQs about The West Hotel & Spa
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Room options at The West Hotel & Spa include:
- Double
- Triple
- Suite
- Twin
- Family
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The West Hotel & Spa offers the following activities / services (charges may apply):
- Spa and wellness centre
- Massage
- Body wrap
- Walking tours
- Foot massage
- Body treatments
- Back massage
- Tour or class about local culture
- Full body massage
- Facial treatments
- Spa lounge/relaxation area
- Live music/performance
- Head massage
- Body scrub
- Neck massage
- Bike tours
- Couples massage
- Beauty Services
- Spa facilities
- Cooking class
- Hand massage
- Waxing services
- Spa/wellness packages
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The prices at The West Hotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Check-in at The West Hotel & Spa is from 14:00, and check-out is until 12:00.
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The West Hotel & Spa has 1 restaurant:
- Restaurant #1
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Guests staying at The West Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).
Breakfast option(s) include:
- Vegetarian
- Vegan
- Asian
- American
- Buffet
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The West Hotel & Spa is 750 yards from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.
