Located in Hanoi, 2.1 miles from Hanoi Opera House, Mercy Hotel provides accommodations with a shared lounge, private parking, a terrace and a restaurant. This 3-star hotel offers a bar. The property has a 24-hour front desk, airport transportation, room service and free WiFi. Guest rooms are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a electric tea pot, a bidet, free toiletries and a desk. With a shared bathroom equipped with a shower and a hairdryer, rooms at the hotel also offer a city view. At Mercy Hotel each room comes with bed linen and towels. Trang Tien Plaza is 2.2 miles from the accommodation, while St. Joseph Cathedral is 2.7 miles away. The nearest airport is Noi Bai International Airport, 17 miles from Mercy Hotel.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 full bed
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No credit card needed. All options are bookable without a credit card.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
8.2
Cleanliness
8.1
Comfort
8.1
Value for money
8.1
Location
8.7
Free Wifi
8.2
Select topics to read reviews:

See what guests loved the most:

  • Axel
    Vietnam Vietnam
    Perfect. Bedroom and bathroom are just perfect. Well placed, near a lot of streetfood and market. Hardly recommend!
  • Jessica
    Canada Canada
    Staff were helpful and attentive. Hotel was quiet. Location was convenient for the international hospital but otherwise the neighbourhood was nothing special. It was fine, but I might try somewhere else next time
  • Trinh
    Vietnam Vietnam
    The hotel is clean and the staff are very friendly and courteous. Will definitely come back.

Hotel area info

Restaurants
1 Restaurant On Site

  • Nhà hàng - Mercy Hotel
    • Cuisine
      Local
    • Open for
      Breakfast
    • Ambience
      Family-friendly • Modern

Amenities of Mercy Hotel
Great facilities! Review score, 8.2

Most popular amenities
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Private Parking
  • 24-hour front desk
  • Restaurant
  • Terrace
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Shared toilet
  • Toilet
  • Free toiletries
  • Shared bathroom
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Walk-in closet
View
  • City view
  • View
Outdoors
  • Terrace
Kitchen
  • Dining table
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Cooking class
    Additional chargeOff-site
Living Area
  • Dining area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Snack bar
  • Bar
  • Minibar
Internet
Wifi is available in the rooms and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs VND 100,000 per day.
    Front Desk Services
    • Invoice provided
    • Lockers
    • Private check-in/out
    • Baggage storage
    • Tour desk
    • Currency exchange
    • 24-hour front desk
    Cleaning Services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Laundry
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    General
    • Shuttle service
      Additional charge
    • Carbon monoxide detector
    • Grocery deliveries
      Additional charge
    • Shared lounge/TV area
    • Electric blankets
    • Hypoallergenic
    • Air conditioning
    • Smoke-free property
    • Hypoallergenic room available
    • Hardwood or parquet floors
    • Tile/Marble floor
    • Heating
    • Soundproof
    • Car rental
    • Chapel/Shrine
    • Soundproof rooms
    • Elevator
    • Fan
    • Family rooms
    • Hair/Beauty salon
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Accessibility
    • Entire unit wheelchair accessible
    • Upper floors accessible by elevator
    Spa
    • Fitness
    • Massage chair
    • Spa facilities
    • Beach umbrellas
    • Public Bath
    Languages Spoken
    • English
    • Vietnamese
    • Chinese

    House rules

    Mercy Hotel takes special requests – add in the next step!

    Check-in

    From 2:00 PM

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children over 3 are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Cash only

    This property only accepts cash payments.

    FAQs about Mercy Hotel

    • Mercy Hotel is 2 miles from the center of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

    • Mercy Hotel offers the following activities/services (charges may apply):

      • Cooking class
      • Fitness
      • Spa facilities
      • Public Bath
      • Massage chair

    • Check-in at Mercy Hotel is from 2:00 PM, and check-out is until 12:00 PM.

    • The prices at Mercy Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Mercy Hotel has 1 restaurant:

      • Nhà hàng - Mercy Hotel

    • Room options at Mercy Hotel include:

      • Double
      • Twin/Double
      • Twin