Mercure Hai Phong features a restaurant, outdoor swimming pool, a fitness center and bar in Hai Phong. With free WiFi, this 5-star hotel offers a kids' club and a concierge service. The accommodations provides a 24-hour front desk, room service and currency exchange for guests. At the hotel, each room has a desk, a flat-screen TV and a private bathroom. Guest rooms at Mercure Hai Phong include air conditioning and a wardrobe. Continental and buffet breakfast options are available daily at the accommodations. The restaurant serves delectable Western, Korean and Asian cuisines in BBQ and buffet style. Wide selection of drinks can be enjoyed at the bar. Mercure Hai Phong offers a terrace and views of the city. It also comes with a spa, a fitness center and a rooftop pool. Business travelers can make use of the six convenient meeting rooms. Hai Phong Opera House is 1.1 mi from the hotel, while Vincom Plaza Ngo Quyen is 1.4 mi away. The nearest airport is Cat Bi International, 4.3 mi from Mercure Hai Phong, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Buffet, Breakfast to go

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Bedroom 3:
2 twin beds
Bedroom 1:
2 twin beds
Bedroom 2:
1 king bed
Bedroom 3:
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.8
Facilities
8.3
Cleanliness
8.6
Comfort
8.7
Value for money
8.0
Location
8.5
Free Wifi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Dean
    United States of America United States of America
    the Mercure is very modern and clean. the staff was more than exceptional.
  • Anthony
    Australia Australia
    A prominent hotel in a good location easy access to and from Cat Ba Do Son etc.Breakfasts excellent. Mainly business travellers but cheaper than lower grade hotel I stayed at in Hanoi.
  • David
    United States of America United States of America
    Great services, building facilities and staff. Lots of nice little 5 star touches.

Hotel area info

Restaurants
1 Restaurant On Site

  • Flame Grill & Bar
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian

Amenities of Mercure Hai Phong
Great facilities! Review score, 8.3

Most popular amenities
  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Spa
  • Free parking
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
Outdoors
  • Terrace
Activities
  • Themed dinners
    Additional charge
  • Temporary art galleries
  • Kids' club
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
Internet
Wifi is available in public areas and is free of charge.
Parking
Free public parking is available on site (reservation is needed).
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Strollers
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Fenced pool
Spa
  • Locker rooms
  • Fitness
  • Full-body massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Korean
  • Vietnamese
  • Chinese

House rules

Mercure Hai Phong takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
VND 462,000 per stay
Crib upon request
VND 0 per child, per night
4 - 11 years
Extra bed upon request
VND 462,000 per stay

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Diners Club American Express Cash Mercure Hai Phong accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Accommodations and breakfast are free for 1 child under 12 years sharing parents' room.

Please inform Mercure Hai Phong of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Mercure Hai Phong

  • Check-in at Mercure Hai Phong is from 2:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Mercure Hai Phong offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Kids' club
    • Spa/Wellness packages
    • Temporary art galleries
    • Spa lounge/Relaxation area
    • Locker rooms
    • Fitness
    • Themed dinners
    • Spa facilities
    • Swimming pool
    • Full-body massage
    • Foot bath

  • Room options at Mercure Hai Phong include:

    • Apartment
    • Studio
    • Double
    • Suite
    • Twin

  • The prices at Mercure Hai Phong may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Mercure Hai Phong can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Buffet
    • Breakfast to go

  • Mercure Hai Phong is 2,800 feet from the center of Hai Phong. All distances are measured in straight lines. Actual travel distances may vary.

  • Mercure Hai Phong has 1 restaurant:

    • Flame Grill & Bar