Situated along West Lake in Hanoi, the luxurious Hanoi Club Hotel & Lake Palais Residences offers well-appointed rooms with free WiFi. Featuring sweeping views of the lake, the property has an on-site restaurant, bar and an outdoor swimming pool. Adorned in white and brown hues, all modern rooms at the property are air-conditioned and come with large windows and hardwood floorings. Each unit is equipped with a cable flat-screen TV, wardrobe and an electric kettle. En suite bathroom has shower facility and a hairdryer. Free toiletries and slippers are available for your comfort. Guests can enjoy a dip in the hot tub, sweat it out in the sauna room or relax with professional massage in the spa centre. The Hanoi Club Hotel & Lake Palais Residences offers car and bicycle rental services and free parking, while sightseeing arrangements and airport transfers can be made at the tour desk. Tivoli Café is an all-day dining restaurant serving Asian and Western delights with views of the lake and the hotel's pool. Tran Quoc Pagoda is 500 metres from the hotel, while Ho Chi Minh Mausoleum is 1.7 km away. The nearest airport is Noi Bai International Airport, 18.4 km away.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.7
Cleanliness
9.0
Comfort
8.9
Value for money
8.4
Location
8.6
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Ric
    Australia Australia
    1. Excellent hotel by the lake 2. Away form the super busy crowds of the old quarter 3. Gym was huge with all new equipment 4. Breakfast had choices 5. Pool was excellent
  • Mike
    United States United States
    The breakfast area was next to pool. Nice views of lake. Food was very good.
  • Amelia
    Australia Australia
    Fantastic facilities, comfortable bed and beautiful room. Staff were extremely helpful and great breakfast.

Hotel surroundings

Restaurants
1 restaurant on site

  • Cafe Tivoli

    No additional info available

Facilities of The Hanoi Club Hotel & Residences
Great facilities! Review score, 8.7

Most popular facilities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • Private parking
  • 24-hour front desk
  • Restaurant
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor fireplace
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Activities
  • Aerobics
  • Happy hour
    Additional charge
  • Tennis equipment
    Additional charge
  • Mini golf
    Additional charge
  • Casino
  • Tennis court
Living Area
  • Fireplace
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
  • Parking garage
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Pants press
  • Non-smoking rooms
  • Iron
  • Room service
Outdoor swimming pool
Free!
  • Seasonal
  • All ages welcome
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Foot massage
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Vietnamese

House rules

The Hanoi Club Hotel & Residences takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of VND 2300000 is required on arrival. That's about GBP 72. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

6+ years
Extra bed upon request
VND 700,000 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa JCB Diners Club American Express Cash The Hanoi Club Hotel & Residences accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of VND 2,300,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about The Hanoi Club Hotel & Residences

  • The Hanoi Club Hotel & Residences is 2 miles from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Hanoi Club Hotel & Residences include:

    • Double
    • Twin
    • Studio

  • Check-in at The Hanoi Club Hotel & Residences is from 14:00, and check-out is until 12:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Hanoi Club Hotel & Residences on this page.

  • The Hanoi Club Hotel & Residences has 1 restaurant:

    • Cafe Tivoli

  • The Hanoi Club Hotel & Residences offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Tennis court
    • Mini golf
    • Casino
    • Fitness
    • Happy hour
    • Foot massage
    • Personal trainer
    • Fitness classes
    • Aerobics
    • Spa facilities
    • Fitness/spa locker rooms
    • Yoga classes
    • Swimming Pool
    • Full body massage
    • Tennis equipment
    • Steam room

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, The Hanoi Club Hotel & Residences is popular with guests booking family stays.

  • The prices at The Hanoi Club Hotel & Residences may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.