Serene Boutique Hotel & Spa
16-18 Bat Su, Hoan Kiem, Hanoi, Vietnam – Excellent location - show map
Best location. Super friendly team. They treated you like family. Everyone went above and beyond in n every way. Breakfast was really good. My mum and I love the sticky rice here. Definitely will stay here again when we return 😀 Would love it more if there's an outdoor pool 😀
Australia
Located just a 5-minute walk from Hoan Kiem Lake, Serene Boutique Hotel & Spa offers modern rooms with air conditioning and free WiFi. Situated in the Old Quarter, Serene Boutique Hotel & Spa is a 10-minute drive to Ho Chi Minh Mausoleum and a 40-minute drive to Noi Bai International Airport. Featuring wood flooring and dark brown accents, rooms are equipped with a flat-screen TV, minibar and electric kettle.The en suite bathroom offers a shower and free toiletries. Select rooms offer floor-to-ceiling windows. The hotel's on-site restaurant offers views of the Old Quarter and serves Asian and Western dishes. 24-hour room service is available. Guests can make arrangements for day trips at the tour desk, which offers a ticketing service. Other guest facilities include luggage storage and a business centre.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Free WiFi
- Airport shuttle
- Family rooms
- Spa and wellness centre
- Non-smoking rooms
- 24-hour front desk
- Room service
- Lift
- Laundry
Property practices
Categories:
See what guests loved the most:
Phung
Australia“Best location. Super friendly team. They treated you like family. Everyone went above and beyond in n every way. Breakfast was really good. My mum and I love the sticky rice here. Definitely will stay here again when we return 😀 Would love it...”
Mihaela
Portugal“Very clean and comfortable. The staff was amazing and very helpful. Thank you very much.”
Kirandeep
United Kingdom“The staff were absolutely wonderful at this hotel. The ladies at reception - My, Alice and Hannah - treated us more like friends than guests and couldn't have been more welcoming/attentive. They sorted all our travel for us and had lots of...”
Hotel surroundings
Facilities of Serene Boutique Hotel & SpaGreat facilities! Review score, 8.6
- Free WiFi
- Airport shuttle
- Family rooms
- Spa and wellness centre
- Non-smoking rooms
- 24-hour front desk
- Room service
- Lift
- Laundry
- Toilet paper
- Towels
- Bidet
- Towels/sheets (extra fee)
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
- Wardrobe or closet
- Alarm clock
- Cleaning products
- Electric kettle
- Socket near the bed
- Clothes rack
- Cooking classAdditional chargeOff-site
- Tour or class about local cultureAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- CyclingOff-site
- Desk
- Flat-screen TV
- Cable channels
- Telephone
- TV
- Minibar
- Lockers
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/photocopyingAdditional charge
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
- Shuttle serviceAdditional charge
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Wake-up service
- Hardwood or parquet floors
- Heating
- Car hire
- Soundproof rooms
- Lift
- Family rooms
- Ironing facilities
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
- Upper floors accessible by elevator
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- English
- Vietnamese
- Chinese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cash
Serene Boutique Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printNeed-to-know information for guests at this property
Reservations made for stay until 31 December 2018, guests are entitled to:
- 30% discount on spa service
- a VND 100,000 voucher for food & beverages
FAQs about Serene Boutique Hotel & Spa
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The prices at Serene Boutique Hotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Guests staying at Serene Boutique Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).
Breakfast option(s) include:
- Buffet
- Breakfast to go
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Serene Boutique Hotel & Spa offers the following activities / services (charges may apply):
- Spa and wellness centre
- Massage
- Cycling
- Back massage
- Walking tours
- Head massage
- Tour or class about local culture
- Foot massage
- Spa/wellness packages
- Full body massage
- Bike tours
- Neck massage
- Cooking class
- Hand massage
- Couples massage
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Room options at Serene Boutique Hotel & Spa include:
- Double
- Twin/Double
- Family
- Twin
- Suite
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Check-in at Serene Boutique Hotel & Spa is from 14:00, and check-out is until 12:00.
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Serene Boutique Hotel & Spa is 0.6 miles from the centre of Hanoi. All distances are measured in straight lines. Actual travel distances may vary.
